Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Mehr ansehen
Unternehmen hat geantwortet
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Mehr ansehen
Unternehmen hat geantwortet
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Everard Way, Fosse Park South, LE19 1UT, Enderby, Vereinigtes Königreich
- 0333 999 9781
4.9
Hervorragend
6694 Bewertungen
Bittet Kunden um Bewertungen
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Terrible quality after just a few years…
Terrible quality after just a few years – avoid DFS
We bought a sofa from DFS a few years ago and the fabric has already started peeling off. They advertise a 15-year guarantee, but when I contacted customer service I was told it only covers the first 2 years and they couldn’t do anything to help.
Their adverts claim “quality is everything,” yet the materials they use are some of the worst I’ve come across. It simply doesn’t last.
Don’t waste your money here.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service knowledgable staff and…
Great service knowledgable staff and good selection of sofas.
Visite don a sat with mey wife and bought a couple of sofas. Service was great and the range of sofas was excellent.
1. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Beth was very knowledgeable and…
Beth was very knowledgeable and friendly made buying our sofa a pleasant experience
9. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
Great service, very helpful and friendly. Ordered exactly what I’d expected.
9. August 2026
Antwort von DFS Furniture - Leicester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sales person that looked after…
The sales person that looked after our order is name is itash he was very professional and very helpful and polite 10 out of 10 excellent sales person
9. August 2026
Antwort von DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good range and quality
Good range and quality. Hitesh was very knowledgeable, polite and helpful
9. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly and professional.
Friendly and professional, told me everything I needed to know
8. August 2026
Antwort von DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We were made to feel so welcome by…
We were made to feel so welcome by Hitesh. Amazing service and beautiful products
9. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Knowledge of product
Knowledge of product, ease of understanding what was available and help in choosing.
Hitesh was very accommodating
8. August 2026
Antwort von DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Good customer service
Good customer service, told them what we wnated, gave us the options, explained all.about the product explaining all added extras if required without any pressure.
8. August 2026
Antwort von DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good customer service
Customer service and team member was very helpful, honest and informative. Good service
7. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and great delivery
Great service and great delivery. The sales agents were great in store and were not pushy. Paid deposit and balance before delivery, they held the sofa for a month as I hadn't quite finished renovating in time. Second Sofa from DFS will order again. No surprises received.
10. Januar 2026
Antwort von DFS Furniture - Leicester
Hello Leah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Leicester
Hello Piotr,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great service
Hitesh was helpful clear and new his job really well making it easy to order what I wanted
7. August 2026
Antwort von DFS Furniture - Leicester
Hello Dean,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, let us have a good look around without pressure. Guided through the sale very well.
7. August 2026
Antwort von DFS Furniture - Leicester
Hello Gavin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The efficient and friendly service from…
The efficient and friendly service from Hardeep, the salesman. The fact that if our goods are reduced in price before delivery, you will honour the sale price. Would have liked an earlier delivery of say 2 weeks instead of 3.
5. August 2026
Antwort von DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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