Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Mehr ansehen
Unternehmen hat geantwortet
We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.
Unternehmen hat geantwortet
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Vereinigtes Königreich
- 0333 999 9840
4.9
Hervorragend
3018 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
We went to look at sofas and bought one…
We went to look at sofas and bought one due to the relaxed atmosphere in the showroom. There were no pushy sales assistants but they were there to help and tell you about any we liked. Reece helped us to get the one we really liked explaining all the aspects of the 3-4 we had chosen. Came away very happy 😃
4. Juni 2026
Antwort von DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Recent purchase at DFS
We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everything thoroughly, answered all of our questions clearly, and never made us feel rushed or pressured.
Nigel's knowledge, attention to detail, and calm approach made what can feel like an overwhelming decision much easier and more enjoyable. Customer service truly second to none. Thank you Nigel, for such a positive experience, it was very much appreciated.
2. Juni 2026
Antwort von DFS Furniture - Kettering
Hello Nirmal,
We're really grateful you shared this amazing 5* review. We are glad to hear that Nigel helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very helpful and friendly advice
Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re very pleased with our choice and look forward to our settees arriving.
1. Juni 2026
Antwort von DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Staff and the warm service in showroom
The staff was very warm lovely and very respectful as well as help and patient.
31. Mai 2026
Antwort von DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
James is great thank you very much
30. Mai 2026
Antwort von DFS Furniture - Kettering
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reece,Customer service & help.
Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.
30. Mai 2026
Antwort von DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Good price great quality sofas
Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa
18. Mai 2026
Antwort von DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent staff
Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.
26. Mai 2026
Antwort von DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Well connected with our needs as a…
Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided
25. Mai 2026
Antwort von DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reece was very helpful
Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.
24. Mai 2026
Antwort von DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Kettering
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
James (kettering store)
James (kettering store) made it really easy and simple to purchase and explained everything well!
21. Mai 2026
Antwort von DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Exceptional service from James at the Kettering branch.
James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌
21. Mai 2026
Antwort von DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lucy saw us and gave us time to make…
Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.
18. Mai 2026
Antwort von DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I ordered my sofa with Lucy
I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy
6. Mai 2026
Antwort von DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman made us drinks and…
The gentleman made us drinks and explain everything fully to us.
18. Mai 2026
Antwort von DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at the store and…
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍
10. Mai 2026
Antwort von DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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