Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Mehr ansehen
Unternehmen hat geantwortet
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
Unternehmen hat geantwortet
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Vereinigtes Königreich
- 0333 999 9828
4.9
Hervorragend
3047 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
We were welcomed by a lady called Lyn and she walked around give us advice on different sofas. We came back in today and lyn came and greeted us again. And I walked away with the sofa I wanted with the help of 2 other members of staff. 10* lovely staff and quick service
20. April 2026
Antwort von DFS Furniture - Hereford
Good morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service from all staff…
Excellent service from all staff members.
Comprehensive all round service.
All queries answed.
Thank you.
20. April 2026
Antwort von DFS Furniture - Hereford
Good morning Mark,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service
Louise was extremely helpful in taking us through different products and giving us time to choose our colour. She was good at asking what we needed to find the right product for us. The service she gave was outstanding. The whole team were friendly and approachable.
19. April 2026
Antwort von DFS Furniture - Hereford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Louise met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
It was a nice experience with staff and…
It was a nice experience with staff and floor manager
11. April 2026
Antwort von DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Had a problem while placing an order for a corner sofa but the problem was dealt with swiftly and fairly can't praise the manager and the staff Maddie and Neil enough. It was an absolute pleasure going to the Hereford branch
18. April 2026
Antwort von DFS Furniture - Hereford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Neil met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly helpful staff
18. April 2026
Antwort von DFS Furniture - Hereford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Very ntce salesman
11. April 2026
Antwort von DFS Furniture - Hereford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Couldn’t of asked for a more polite and…
Couldn’t of asked for a more polite and thorough explanation about everything with Harry.
Very helpful, lovely young man
17. April 2026
Antwort von DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Finally found the sofa we have been…
Finally found the sofa we have been looking for. Members of staff were brilliant, really informative and helpful.
Wasn’t pushy about anything but just made sure we had all the information and options before making a decision.
16. April 2026
Antwort von DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. No pressure, no hounding, just perfect. Made the experience of shelling out over 3k enjoyable (ish 🤣)
Great job
15. April 2026
Antwort von DFS Furniture - Hereford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Hereford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Tom was very helpful without being…
Tom was very helpful without being overbearing...
Good quality furniture at a decent price
14. April 2026
Antwort von DFS Furniture - Hereford
Good morning Tina,
Thanks for your lovely feedback, we’re glad to hear Tom met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I had a great experience at DFS…
I had a great experience at DFS yesterday when purchasing my sofa. The young man who assisted me was excellent from start to finish. He was friendly, professional, and very knowledgeable about the products. He took the time to explain the different options available and helped me choose a sofa that suited my needs perfectly without being pushy.
His customer service really stood out and made the whole process smooth and enjoyable. A big thank you to him for the help it was very much appreciated!
13. April 2026
Antwort von DFS Furniture - Hereford
Good afternoon Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Maddie and Tom went above and beyond!
Maddie introduced herself as a friendly sales woman and made my experience shopping with DFS amazing. She was extremely knowledgable and enthusiastic, whilst putting me under no pressure to order a sofa with her today. After both herself and Tom thoroughly explained the order process to me I decided to go ahead and order two sofas today. Tom was very helpful and friendly when reviewing my order and explaining the finance options to me. I would not hesitate to recommend Maddie and Tom at DFS!
13. April 2026
Antwort von DFS Furniture - Hereford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Spent an enjoyable afternoon choosing…
Spent an enjoyable afternoon choosing our new sofa. Staff always available to help and to provide coffee and answer questions.
6. April 2026
Antwort von DFS Furniture - Hereford
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Warm welcome from both Tom and Lynn
Warm welcome from both Tom and Lynn - both of whom were very knowledgeable about the product and went out of their way to answer all of our questions - resulting in our purchase - providing a pleasant and positive experience, thank you
11. April 2026
Antwort von DFS Furniture - Hereford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent!!
13. April 2026
Antwort von DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The sales lady was very professional…
The sales lady was very professional explaining every detail, nothing was too much trouble.
12. April 2026
Antwort von DFS Furniture - Hereford
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The member of staff dealing with was…
The member of staff dealing with was very friendly and informative.
No pressure for us to purchase anything refreshments wete offered.
11. April 2026
Antwort von DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
We had a lovely lady Meg I think her name is she’s was very helpful and helped us arrange how we wanted the corner sofa, she also made us a lovely cup of coffee
11. April 2026
Antwort von DFS Furniture - Hereford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
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