Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Mehr ansehen
Unternehmen hat geantwortet
B was amazing. From start to finish, from the explanation and demo, to the completion of the documents. we sat and waited to order our new sofa, as she was dealing with another customer. So we waited... Mehr ansehen
Unternehmen hat geantwortet
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cobridge Road, ST1 5LG, Stoke-on-Trent, Vereinigtes Königreich
- 0333 999 9747
4.9
Hervorragend
5348 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great experience
Great experience
Staff were fantastic in store
The staff I spoke to on the phone (Beverly ) was lovely and really helpful
31. Mai 2026
Antwort von DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Hanley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
7. Juni 2026
Antwort von DFS Furniture - Hanley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Hanley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Linsey was very helpfull and explained…
Linsey was very helpfull and explained everything g
14. Mai 2026
Antwort von DFS Furniture - Hanley
Hello Bernadette,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Andy in Stoke store was absolutely…
Andy in Stoke store was absolutely amazing and very patient with having to find a way to fit enough sofas in our lounge due to our large family.
Cannot fault it great personality, happy, supportive, fab people skills nothing wasn't a problem.
Please give this guy acknowledgement for his hard work and amazing customer skills
Regards
Angela and rob
6. Juni 2026
Antwort von DFS Furniture - Hanley
Hello Angela,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable very…
Very helpful and knowledgeable very good experience. Went through everything that I needed.
6. Juni 2026
Antwort von DFS Furniture - Hanley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Hanley
Hello Jake,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Great customer service
Honest, straight talking staff who efficiently assisted me in make my decisions and my purchase.
Great customer service all round, especially from Beth
5. Juni 2026
Antwort von DFS Furniture - Hanley
Hello Tim,
Thanks for your lovely feedback, we’re glad to hear Beth met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Explained everything well till I knew…
Explained everything well till I knew what I was getting very friendly
29. Mai 2026
Antwort von DFS Furniture - Hanley
Hello Geoff,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Hanley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great service made everything simple
Great service made everything simple. Even helped with measuring to ensure it will fit
3. Juni 2026
Antwort von DFS Furniture - Hanley
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Hanley
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Hanley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly Staff
Very friendly Staff. Explained everything in detail. Couldn't ask for more.
2. Juni 2026
Antwort von DFS Furniture - Hanley
Hello Paul,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Impressed.
The Salesman Ross made our visit first class. He was very knowledgeable and made our purchase very easy.
1. Juni 2026
Antwort von DFS Furniture - Hanley
Hello Kathleen,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We brought a new sofa today in store
We brought a new sofa today in store. We were very happy with the service that john gave us. He clearly explained all aspects of the product and the other items you have in store. We didn't feel no pressure to buy ( unlike other furniture stores). I would like to say that john is an asset to your company. Thanks Mr cooper.
31. Mai 2026
Antwort von DFS Furniture - Hanley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Linzi was really helpful and explained…
Linzi was really helpful and explained everything really well I’d definitely recommend dfs to friends and family
24. Mai 2026
Antwort von DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Hanley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.