We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Mehr ansehen
Unternehmen hat geantwortet
Really happy with our experience - our lovely sales advisor Sian was so helpful. We figured out what we liked, went home and measured up and went back. Sian was very knowledgeable and helped us with t... Mehr ansehen
Unternehmen hat geantwortet
Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Vereinigtes Königreich
- 0333 999 9816
4.9
Hervorragend
4206 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
the help that you get is help i will be…
the help that you get is help i will be going back to order settee from dfs
18. Juni 2026
Antwort von DFS Furniture - Exeter
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The staff were extremely helpful
The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.
11. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Have had 3 Dfs sofas so far in my life…
Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy
24. Juni 2026
Antwort von DFS Furniture - Exeter
Hello Alison,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
I was very pleased with the service…
I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.
21. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff were great and sorted out the…
Staff were great and sorted out the best deal for us.
23. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Your sales lady
Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.
16. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service today in Exeter store
Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase
22. Juni 2026
Antwort von DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Should be running the place
The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.
21. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
A credit to the DFS company
Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.
17. Juni 2026
Antwort von DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Just fabulous so friendly I was even…
Just fabulous so friendly I was even aloud to bring my dog in to whom they had treats for
18. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Perfect balance of help when needed and…
Perfect balance of help when needed and leaving us to make our decision. Special thanks to Matt, really friendly, helpful and knowledgeable.
20. Juni 2026
Antwort von DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience, Jane was lovely and explained everything to me. I'm very pleased with everything about it. Thank you!
20. Juni 2026
Antwort von DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service from Sian was great
Customer service from Sian was great, she took time and explained everything.
20. Juni 2026
Antwort von DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We had a great experience at DFS today
We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.
19. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from Marcus
Excellent service from Marcus, the whole process was effortless
19. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Exeter
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
BEST FURNITURE SHOWROOM Show room looked amazing
Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.
18. Juni 2026
Antwort von DFS Furniture - Exeter
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Welcomed but not overpowered by the…
Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.
17. Juni 2026
Antwort von DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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