This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Mehr ansehen
Unternehmen hat geantwortet
I was met by a lady named Tracey who asked if she could help in any way, or if I was happy just browsing. I explained what I wanted and she took me straight to a sofa that fitted the bill. She was v... Mehr ansehen
Unternehmen hat geantwortet
Welcoming but not pushy. Everything was explained, not rushed even though there were customers waiting. Made sure we were happy before completing the purchase. Excellent service.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Broadwater Way, BN22 9PW, Eastbourne, Vereinigtes Königreich
- 0333 999 9842
4.9
Hervorragend
4718 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic l Manager
Fantastic very helpful Manager, Gary talked us through everything and helped with email. We bought 2 sofas with recliners. Can't wait for them to arrive. Thank you Gary for all your help.
10. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Nice experience sofa shopping
Nice experience sofa shopping. Emma was very patient and helpful. Thanks!
8. Juli 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful service
Emma was really friendly and helpful and made the whole process easy
8. Juli 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Salesperson Emma was very knowledgeable…
Salesperson Emma was very knowledgeable went through everything in the purchase of our new signed
8. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful member of staff
Very helpful member of staff , very informative and patient
8. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Particulary happy with Jasons customer…
Particulary happy with Jasons customer service and interaction on the purchase
7. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello Akshaya,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Jason served me
Jason served me. He made the transaction very easy. Explained everything so I knew exactly how the finance and timeline worked. Very happy
7. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I thought the staff were excellent
I thought the staff were excellent, just left to browse without feeling pressured in anyway. They were very informative when our decision had been made . I often do not feel relaxed when staff are working in this type of establishment. Overall enjoyed the shopping experience
6. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Suppor
Process from choosing to order of
Process from choosing to order of
Furniture quite straightforward.
Helpful & honest knowledge of products. Did not feel under pressure to buy. Full explanation of other benefits such as stain protection covering on sofa & chair.
6. Juli 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Gary was awesome
Gary was very knowledgeable and extremely helpful and seemed to know exactly what we were looking for even though we didn't do that
5. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Jason
Great service from Jason, not at all pushy, answered all of our questions. All in all a fantastic service.
5. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Matt was brilliant this morning at…
Matt was brilliant this morning at tailoring the right package for the sofas we wanted. A friendly, professional guy. A nice coffee too!
5. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Fantastic staff
Really friendly, informative, helpful sales team that listened to us and the whole experience was actually fun.
4. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Received a professional care
Jason, in Eastbourne, looked after us. He provided a professional care, answered all the questions and helped to chose the right furniture.
4. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Our sales associate Tanya at the…
Our sales associate Tanya at the Eastbourne store was great explained everything really well we were in a rush but she still accommodated to us and done everything amazingly we got the Orka sofa in silver and can’t wait for it to be delivered!
27. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very informative waited till we decided…
Very informative waited till we decided properly on colour etc
4. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Matt in DFS was wonderful
Matt in DFS was wonderful. Second time we’ve had the pleasure to meet him, this occasion was furniture for our own home. Was glad to have had him sell us our new sofas as he is such a lovely man.
26. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Matt. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great friendly knowledgeable service…very Happy
Great friendly knowledgeable service and if they come when said on 7 day delivery then will be very very happy. Product looks good and well built
3. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello Debbie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.