I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
Unternehmen hat geantwortet
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Broadwater Way, BN22 9PW, Eastbourne, Vereinigtes Königreich
- 0333 999 9842
4.9
Hervorragend
4732 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service and…
Excellent customer service and explained everything very clear.
19. Juni 2026
Antwort von DFS Furniture - Eastbourne
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
helpful non pushy sales staff
helpful non pushy sales staff . And coffee ☕. Choosing a new 3 piece suite was a pleasure . We are returning customers from 2019.
10. Juni 2026
Antwort von DFS Furniture - Eastbourne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
I had a very positive experience at DFS…
I had a very positive experience at DFS Eastbourne. The staff were extremely helpful and provided outstanding customer service throughout my visit. I would especially like to mention Gary, who took the time to explain everything clearly and made the whole process smooth and easy to understand. His professionalism and friendly approach were greatly appreciated. Thank you for the excellent service!
13. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Gary was an excellent sales person and…
Gary was an excellent sales person and made buying the new sofa a very pleasant experience
15. Juni 2026
Antwort von DFS Furniture - Eastbourne
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Buying two sofas for our conservatory…
Buying two sofas for our conservatory was so easy with the help from Tracy. Thank you so much
14. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Great service
We spent ages in the store trying to decide which sofa suited us and Gary who was looking after us was very patient and helpful. Eventually we chose and everything was easily sorted.
14. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt was fantastic and helped us choose…
Matt was fantastic and helped us choose the perfect sofa! He really knows his stuff and talked us through everything with no pressure. Thank you!
12. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very knowledgeable & friendly staff who understood our needs and requirements.
Very knowledgeable & friendly staff .
12. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
when we went in the sofa we originally…
when we went in the sofa we originally wanted to look at wasn't at the store We were patiently shown other corner sofas and came away with the perfect sofa fir our family
Jason was very patient and helpful
9. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS had exactly what we were looking…
DFS had exactly what we were looking within the price we were able to go to
1. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello Leslie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
knowledgeable and friendly staff
Very knowledgeable and friendly staff who helped me make a good decision without being too pushy. I’m very happy with my new sofa.
5. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly and helpful explained all that we wanted to know. Felt at ease making the purchase
Very helpful and explained everything easy to understand
6. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service friendly
Excellent service friendly , helpful and made to feel very welcome, no hard sale relaxed and made to feel more than just another customer
6. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
when called in branch given plenty of time to make our decision of sofa choice without been approached before we were ready.
Tracy who then dealt with us was very informative with all details clearly given and explained before proceeding with purchase.
6. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello Keith,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Easy to find what we wanted
Easy to find what we wanted, then staff were very helpful and friendly
29. Mai 2026
Antwort von DFS Furniture - Eastbourne
Hello Coral,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Big shout out to the lady who was doing…
Big shout out to the lady who was doing the cleaning who was first to acknowledge and say hello on both occasions we visited before our purchase.
29. Mai 2026
Antwort von DFS Furniture - Eastbourne
Hello Mr Gibbons,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
We arrived at the Eastbourne store and…
We arrived at the Eastbourne store and entered We were not single out but allowed to browse great one of the staff wished us good morning and very politely asked us if they could help no pressure if we needed any help there the staff would be only happy to help great store
4. Juni 2026
Antwort von DFS Furniture - Eastbourne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Matt from DFS Eastbourne was very…
Matt from DFS Eastbourne was very helpful and explained everything clearly. He was extremely understanding.
4. Juni 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.