We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
Unternehmen hat geantwortet
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Mehr ansehen
Unternehmen hat geantwortet
Farz was very polite, helpfulful and knowledgable and helped us on choosing the right Sofas. All the staff were helpful. A good store with very good customer service.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Vereinigtes Königreich
- 0333 999 9832
4.9
Hervorragend
2355 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience was made great from Faz…
My experience was made great from Faz what an asset to your company and made sure it was smooth process for me
18. April 2026
Antwort von DFS Furniture - Colne
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Faz.
Kind Regards,
Jordan
DFS Customer Support
Aisha
Aisha, was very knowledgeable and polite she understood and explained exactly what we were looking for.
Also helped us through the finance.
17. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were helped by a lovely lady named…
We were helped by a lovely lady named Aisha she was very helpful explained everything well it was fast and efficiant friendly service
16. April 2026
Antwort von DFS Furniture - Colne
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent
Excellent. Lots of choice and options. We were left to browse without pressure, but when I needed help staff were on hand.
14. April 2026
Antwort von DFS Furniture - Colne
Good morning Kath,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Faz was absolutely brilliant what a…
Faz was absolutely brilliant what a credit she is to DFS would recommend anyone looking to purchase a sofa to visit the Colne store for a excellent customer service experience which these days are few and far between
12. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good experience, found a lovely sofa.
Sales assistant was lovely, not pushy just really helpful.
12. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service
Greeted on arrival and left to browse in peace until assistance was required. Once we had decided on purchasing we had prompt and efficient service. Everything was explained in detail by a friendly and knowledgeable member of staff.
12. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, honest, knew her stuff, told us about the finance, and very chatty, and intrested in what we had to see,
12. April 2026
Antwort von DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Colne DFS
Visited the Colne store today. Had my eye on a particular sofa and was just going to have a look, but ended up choosing and purchasing something completely different after looking around the store. The advisor Tehseen was extremely helpful, clearly knew his stuff, and put me at ease. The entire process was extremely easy. Can't wait to get my new sofa. Thanks Tasheen for all your help and also thank you to the lovely lady assistant in the store too.
11. April 2026
Antwort von DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Thank goodness for Tas and all his help
There are soo many lovely suites to choose from! Thank goodness for tas! He really listened to exactly what I wanted and gave me a lot of helpful information and advice. He was soo patient and has soo much knowledge about the furniture . I feel he gave me very honest advice and I am soo happy with the suite i ended up choosing .
11. April 2026
Antwort von DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Fantastic
The lady who helped us was friendly, professional and explained everything about the delivery and after care perfectly. Extremely happy with the service.
11. April 2026
Antwort von DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The member of staff that served us was…
The member of staff that served us was very helpful, went above and beyond to support us making the right choice and didn’t push us into just buying anything.
3. April 2026
Antwort von DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Really helpful service and advice
Really helpful service and advice. Can’t wait to get my sofa now. Wasn’t pestered but there when it was needed.
9. April 2026
Antwort von DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Talked through everything and had…
Talked through everything and had pastas it took me ages to decide what sofa I wanted
8. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
This is our second purchase from DFS…
This is our second purchase from DFS and on both occasions we had been dealt with by Farzana (Faz)
She has been extremely helpful throughout and very knowledgeable of your range of products
What made our experience more enjoyable was Farzana's massive joyful personality - GREAT JOB!!
3. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Extremely helpful
Extremely helpful. Explained everything really well. Very friendly. 10/10
7. April 2026
Antwort von DFS Furniture - Colne
Good afternoon Josh,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
No hassle and great service from the…Brilliant
No hassle and great service from the young lady very polite and helpful
6. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Aisha was very friendly, very helpful and explained everything clearly
6. April 2026
Antwort von DFS Furniture - Colne
Good morning Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
For once i actually enjoyed shopping
For once i actually enjoyed shopping. The assistant was very helpful, left me alone when I just wanted to look but was available to answer questions. She wasn’t pushy.
Good shopping experience
1. April 2026
Antwort von DFS Furniture - Colne
Good morning Dave,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.