It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Das sagen Bewerter
Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store... Mehr ansehen
Unternehmen hat geantwortet
Great experience at DFS Colchester choosing the Livie sofa set. Popped in a few times before to test before deciding with Mabs and Elaine being more than happy to help. When purchasing Mabs was r... Mehr ansehen
Unternehmen hat geantwortet
Warm welcoming staff very helpful provided good information around the after caste service and delivery. Have good advice on both sofas we were looking at to allow us to make a good informed decision.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Vereinigtes Königreich
- 0333 999 9763
4.9
Hervorragend
5035 Bewertungen
Bittet Kunden um Bewertungen
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Staff was very helpful
30. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Nice experience
No one hassling you left you to browse and helpful and knowledgeable Singh was excellent knew his stuff!!
29. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great service and can’t wait to get our…
Great service and can’t wait to get our new sofa, thankyou for everything DFS Colchester
29. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Once I explained what I was looking for…
Once I explained what I was looking for Mabs was very helpful and able to advise me on what sofas would meet my requirements to help me to decide on what best to purchase to fit in the space available in my lounge.
27. Juli 2026
Antwort von DFS Furniture - Colchester
Hello Adam,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that sold the furniture was…
The lady that sold the furniture was very good at explaining everything,
First class service
27. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly service from mabi…
Helpful and friendly service from mabi and Emma . Knowledgeable about the furniture and care of it
26. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
We are really happy that Mabi and Emma met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Mr Singh
Mr Singh talked us through all the information and helped us. He was extremely knowledgeable on the products and we selected a new suite. Very pleased, very friendly man with great personality.
27. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
My wife and I recently visited DFS..
My wife and I recently visited DFS Colchester and had a great experience. Grant, the sales assistant, was extremely knowledgeable and helpful without being at all pushy. He gave us plenty of time to browse and make our own decision, which we really appreciated.
Grant also took the time to have a friendly chat with us about how long we'd lived in the area, which added a lovely personal touch to the experience. Overall, the customer service was excellent, and we felt comfortable and well looked after throughout our visit.
We'll definitely be returning to DFS in the future and wouldn't hesitate to recommend the Colchester store. Thank you, Grant, for making our furniture shopping such a pleasant experience
26. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Grant met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and let us take are time in deciding which sofa we wanted.
25. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS staff were very informative about…
DFS staff were very informative about their products and very helpful
25. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We were seen my Tarlok who was very…
We were seen by Tarlok who was very helpful and welcoming. Would highly recommend his service.
25. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Tarlok.
Kind Regards,
Jordan
DFS Customer Support
Great experience especially Elaine
Great experience especially Elaine, brilliant employee,
25. Juli 2026
Antwort von DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We experienced a quick and friendly…
We experienced a quick and friendly service whilst purchasing one of your products today in store.
We were well informed on packages we could purchase alongside the furniture as well as given a fair understanding on costs with and without.
Would highly recommend anyone to visit your store if in need of one of your products.
24. Juli 2026
Antwort von DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great experience shopping in store
The consultant we spoke with in store was very friendly. He helped us take measurements and made suggestions regarding the range we were looking at.
17. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Cuddler Chair
I was looking to purchase a cuddler chair for our snug.
Emma and Mabs were extremely helpful and showed me the wide variety of cuddlers they had in store.
I went with the New Studio Boucle Motion Cuddler Chair, as I didn’t want to purchase a footstool.
I could not have asked for a better service.
23. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
We were greeted by a lovely member of…
We were greeted by a lovely member of staff called Tarlock. He was very welcoming and helped us throughout our visit. He was very understanding and talked us through everything that we needed to know.
23. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Not good!
I bought two sofas in the store, got an email saying they were in stock and would be delivered one week later.
Late afternoon on the day before delivery I had my existing furniture removed and then received a phone call saying actually one of the sofas wasn’t in stock and so only the two seater would be delivered. The other one will be more than a week later. Absolutely rubbish service, how can the warehouse not know for 6 days that they can’t fulfill a delivery!
16. Juli 2026
Antwort von DFS Furniture - Colchester
Good morning,
Thank you for taking the time to share your review with us, we are so sorry to hear of your experience and the delay with your items. Express items are delivered on a stock by stock basis, however stock is replenished very quickly and once the item has arrived with the courier delivery will be arranged without further delay.
Kind Regards,
Holly M
DFS Customer Support
Mabs at Colchester DFS
We visited the DFS store in Colchester and had an outstanding experience thanks to Mabs. From the moment we arrived, he was friendly, attentive, and incredibly knowledgeable. He knew every detail about the products we were interested in and was able to answer all of our questions with confidence.
What really stood out was how well he listened to our needs and preferences, rather than simply trying to make a sale. His honest advice and genuine understanding of what we were looking for made the whole process feel easy and enjoyable, and it gave us the confidence to go ahead with our purchase.
The level of customer service was exceptional throughout, and we left feeling valued and very happy with our decision. Overall, it was an amazing experience, and we would highly recommend Mabs and the Colchester DFS store to anyone looking for excellent service and expert advice.
20. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
I am so glad I came into the store…
I am so glad I came into the store rather than ordering online. Elaine was so helpful and informative!
20. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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