Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... Mehr ansehen
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Mehr ansehen
Unternehmen hat geantwortet
We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Westway, CM1 3FJ, Chelmsford, Vereinigtes Königreich
- 0333 999 9522
4.9
Hervorragend
2310 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service that was provided to us…
The service that was provided to us when purchasing our sofa
8. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good morning Dan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We had an easy experience and was…
We had an easy experience and was supported by Matt. Sofa ordered and all information was useful.
2. März 2026
Antwort von DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salesman was very polite
Salesman was very polite, courteous and knew his product well. No pushing for an order but guided me through all options. Very satisfied and will recommend DFS to family and friends.
2. März 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon Stephen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
service was amazing knowledge was…
service was amazing knowledge was strong
coffee worth the visit alone
22. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon Matt,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Riley was very helpful and we are very…
Riley was very helpful and we are very pleased with our experience and purchase.
1. März 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Ordering and organising delivery was…
Ordering and organising delivery was made easy in store and they talked us through aftercare and made sure we had all the information we needed.
22. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Thank you
Yes, we had a fantastic experience buying our sofa. The staff were very.helpful.
14. Februar 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff without being overbearing.
25. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good morning Andrea,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
10 out of 10
No waiting, very helpful, excellent product knowledge, friendly, no sales pressure.
25. Februar 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Attentative staff
Attentative staff, very helpful, no pressure from your sales advisor
22. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good morning Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The gentleman was very helpful
The gentleman was very helpful, he explained everything we needed to know about the sofa and had a very cheerful disposition
21. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
Greeted promptly once I was ready.
I knew what I wanted so the order process was quick and efficient.
21. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon Jackie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sofa bed.
The sofa bed I purchased was demonstrated with all questions I had answered by friendly polite DFS staff.
17. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Purchasing sofa
The young man that welcome us (think his was was Riley) was very helpful and informative - didn’t feel pressurised with his sales performance
17. Februar 2026
Antwort von DFS Furniture - Chelmsford
Good morning Jane,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
We appreciate your initial positive impression, and we hope you enjoy our offerings once you have the chance to try them!
Kind Regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.