We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Mehr ansehen
Unternehmen hat geantwortet
Alex was amazing! He went above and beyond to make sure we were happy with what we were buying explained all the options clearly and was all round brilliant. We are very happy with our purchase and ex... Mehr ansehen
Unternehmen hat geantwortet
An absolute pleasure in your store today, unfortunately I have forgotten the name of the gentleman who served us. He was not pushy and spent a lot of time explaining the sofa we wanted to buy, coffee... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Westway, CM1 3FJ, Chelmsford, Vereinigtes Königreich
- 0333 999 9522
4.9
Hervorragend
2305 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and no pressure to decide
The sales assistant was very helpful and especially patient with us, as we struggled to pick between two ranges. We had a very bad experience with a different company which ended up with the furniture ombudsman finding in our favour so we were rather nervous to avoid similar issues but the process was straightforward, and we have had more contact from DFS (with useful information - not spam) than the whole time with their competitor. We look forward to receiving the furniture in a few weeks. Thank you.
3. Mai 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine A
DFS Central Customer Support
A very positive experience
A very positive experience. Alex talked us through our purchase thoroughly. Would highly recommend.
9. Mai 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent experience in DFS today
Excellent experience in DFS today. Was welcomed in to the store, had help choosing certain aspects of the sofa we wanted and given great advice during it.
4. Mai 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
I ordered two and three seater power…
I ordered two and three seater power recliners online after trying in store. Delivered in less than two weeks . Very polite and experienced delivery men .
Lovely sofas and happy with look and comfort.
4. Mai 2026
Antwort von DFS Furniture - Chelmsford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very professional and informative…
Very professional and informative service. Made me feel at ease.
2. Mai 2026
Antwort von DFS Furniture - Chelmsford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We walked in store and were greeted by…
We walked in store and were greeted by Marco. When we had decided what we wanted he showed us how the sofa bed worked. He gave us time to discuss with my partner and made sure we were happy and explained everything in full.
2. Mai 2026
Antwort von DFS Furniture - Chelmsford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer support
Antwort von DFS Furniture - Chelmsford
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Customer service was brilliant
Customer service was brilliant, very well explained and very helpful.
26. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Marco at the Chelmsford was extremely…
Marco at the Chelmsford was extremely helpful throughout our purchase… he advised us to take time to consider and didn’t push to close the sale. Highly recommended
26. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
26. April 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Riley the brilliant shop assistant
19. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic salesmanship ❤️
Our sales man was first class , made us feel comfortable and invited us for teas and coffee allowing us too really test out the sofa that I went on too purchase.
25. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were impressed by the member of…
We were impressed by the member of staff who served us. He explained everything in a courteous and helpful way and was very patient in dealing with all our questions. Everything was carried out in a business-like, but relaxed, manner. We would come again! Thank you.
23. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly staff
Friendly staff, knew their stuff, made us feel really welcome with our children too
19. April 2026
Antwort von DFS Furniture - Chelmsford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Marco was 1st…
Our sales assistant Marco was 1st class, very experienced and polite.
19. April 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
First class service
From the minute we walked into the store it was like we were the only customer. A sales person greeted us, showed us the the area the items were located in explained what there was and then vacated to give us time to choose. Once we had chosen he was attentive, offered coffee and took the order explaining the options without pressurising for you to purchase. First class start to finish
18. April 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Marco was excellent
Marco was excellent! Easy to talk too and explained everything brilliantly! So helpful and knowledgeable. Thanks Marco
17. April 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Sales manager was extremly helpful
Sales manager was extremly helpful, was very clear and procise
16. April 2026
Antwort von DFS Furniture - Chelmsford
Good morning Daryl,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.