From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Mehr ansehen
Unternehmen hat geantwortet
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Mehr ansehen
Unternehmen hat geantwortet
Very welcoming, polite & answered any questions as best as possible that we had. Had a very lovely experience. Can’t wait for our new sofa to come. Customer service was fab.
Made very welcome in store, the chap who we dealt with was very polite, he explained everting and was a pleasure doing business with him. (Can’t remember his name)
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Duke's Road, CA1 1JD, Carlisle, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The assistant couldn't have been more helpful and took interest in what I wanted to purchase. The choice of sofas in store was excellent and it made my shopping experience pleasant. I found exactly what I was looking for and am looking forward to delivery of them. Would definitely recommend DFS.

Antwort von DFS Furniture - Carlisle
I went in to sore with the specific task of purchasing a sofa and a chair. I was approached by a member of their sales team after a few minutes, which was great not to be pounced on straight away. I told them exactly what I was looking for as I had specific requirements. I was listened to and then shown lots of options before settling on my final choice. The team member was excellent no pressure was friendly yet professional explained everything . A good experience would definitely recommend and return.

Antwort von DFS Furniture - Carlisle
Robyn was an absolute pleasure to deal with 100% would recommend as all staff are lovely.

Antwort von DFS Furniture - Carlisle
Rachel was very helpful throughout our visit to the showroom in Carlisle.
We are now awaiting delivery.....hoping all goes well

Antwort von DFS Furniture - Carlisle
Went in looking for a new sofa. The staff members let us have a browse without immediately pouncing on us, which I really appreciated. Then when we were ready they came to help, explained the ordering and manufacturing process and went through any extras we might need. Extremely helpful and very good customer service.

Antwort von DFS Furniture - Carlisle
We came out with what we had hoped for on going in

Antwort von DFS Furniture - Carlisle
Friendly staff !
Very helpful and explaining every detail of the sofa we bought. Not to much pressure to seal the deal and they gave us time to make the decision.

Antwort von DFS Furniture - Carlisle
We had a great meeting with Amelia who was very friendly and helpful. We found the sofa's we wanted and Amelia helped us by getting the price and explaining everything to us and then she asked the questions to get the required information and she then sorted the finance. All done in a very friendly and professional manner. Could not be happier.

Antwort von DFS Furniture - Carlisle
Today we purchased some lounge furniture, we were greeted by a member of staff who asked about what we were looking for, they pointed us in the direction of the items we has seen on the web and left us to browse a while, they then returned to ask if we need any further assistance and offered us beverages. Again the person was helpful with our questions. Finally the next time the person came to us we had chosen what we wanted and answered our further question we had. The person was extremely informative about the product. We had asked about the warranty etc again the response was informative and options were explained to us.
The staff member was polite and friendly, they had knowledge of the product we were buying and gave answers and explanation's to all our questions.
Our experience today was exultant. We didn't feel pressured, rushed and our question were answered all given time.
Thank you

Antwort von DFS Furniture - Carlisle
We had a beyond helpful young lady to help with making a decision in which she looked at many options and went out of her way to find what we wanted . Made simple in a short time with detailed guidance , relatable and knowledgeable in her work and went over and above with no pressure in any way .

Antwort von DFS Furniture - Carlisle
Great selection of sofas, and Great quality. We dealt with amelia and she was very knowledgeable about all aspects of buying a sofa. Brilliant service.

Antwort von DFS Furniture - Carlisle
Brilliant service. Not pressured at all into anything. Explained everything very well.

Antwort von DFS Furniture - Carlisle
Bethany was very helpful, not pushy either, as we were left to wander in our own time, Bethany kept in touch via email through the whole ordering process

Antwort von DFS Furniture - Carlisle
The young man who served me (twice) was informative and extremely helpful. Nothing was too much trouble.
Eagerly waiting for my sofa.

Antwort von DFS Furniture - Carlisle
Customer service in the showroom was excellent. The sales person was very helpful showing me all options available that would suit my needs. He was also very clear in his explanations.

Antwort von DFS Furniture - Carlisle

Antwort von DFS Furniture - Carlisle
Both the assistants that helped us choose were very patient and helpful

Antwort von DFS Furniture - Carlisle
Upon arrival at dfs I was greeted by a lovely man called David. He put me at ease right away. I loved his demeanour .He was helpful but not pushy. I explained what I was looking for. He made a few suggestions. Nothing was too much trouble. Made me feel at home.

Antwort von DFS Furniture - Carlisle
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