Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Mehr ansehen
Unternehmen hat geantwortet
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... Mehr ansehen
Unternehmen hat geantwortet
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Highwood Lane, Patchway, BS34 5TQ, Bristol, Vereinigtes Königreich
- 0333 999 9775
4.9
Hervorragend
5804 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service (Doola Ali) was…
Customer service (Doola Ali) was excellent, explained everything about the product, finance options in detail.
She was very professional, patient and friendly. Her skill in explaining and convincing is really great! Felt like we are dealing with our friend. Manager Tom was also amazing.
17. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sales assistant was very knowledgeable…
Sales assistant was very knowledgeable and explained everything with care for my mother in law who is 89 went through all the details several times to make sure she was happy with everything before placing the order. The Bristol store was very pleasant and it was a pleasure to shop there. We have bought furniture from there in the past and with this level of service we will be back
15. Juli 2026
Antwort von DFS Furniture - Bristol
Hello Betty,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Would recommend
We had David support us today, he was very supportive, knowledgeable and approachable. We can’t wait to have our sofa arrive, thanks David!
13. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, helpful and friendly and could not do enough to help us.
12. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Superb customer service
Tom made myself and my partner very comfortable and informed during our decision on choosing a sofa. Brilliant customer service, would highly recommend DFS
12. Juli 2026
Antwort von DFS Furniture - Bristol
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent
Excellent, i felt really looked after. I felt that my purchase was a bargain but still worth the money
12. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Tom at the Bristol Cribbs store was…
Tom at the Bristol Cribbs store was great! Really grateful thank you
11. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff is really patient and helped to…
Staff is really patient and helped to choose the right sofa for our house
10. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I came into store today to not leave until I bought a sofa
I came into store today with a very long, short list of requirements ref size, colour, two seater 3 seater sofas
One very confused customer Mike took my hand and guided me through the process, he was kind knowledgeable and most of all very patient thank you so much.
10. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Bristol
Hello Susan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good communicator and offered great…
Good communicator and offered great price and delivery. Very knowledgeable on products which was best to use with pets etc
9. Juli 2026
Antwort von DFS Furniture - Bristol
Hello Lea,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Member of staff very helpful and…
Member of staff very helpful and nothing too much trouble on first visit. On return visit went to John with his great and friendly customer attitude, no pushy selling which I appreciated. Chose the appropriate suite for my home with his help. Quality of furniture looked very good and lots of choice.
9. Juli 2026
Antwort von DFS Furniture - Bristol
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
This is the third time we have…
This is the third time we have purchased a new suite from DFS .
We had excellent help and advise from Mike , wear not put under pressure and were treated in a very professional manner, that’s why we keep coming back to DFS .Robin Thomas .
8. Juli 2026
Antwort von DFS Furniture - Bristol
Hello Mr Thomas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Bristol
Hello Amir,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very nice salesman
Very nice salesman , was not pushy and left us to have a wander around.
We returned after visiting other shops because of his manner and we preferred the DFS sofa than in other retailers.
8. Juli 2026
Antwort von DFS Furniture - Bristol
Hello Gemma,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
2 seater sofa plus chair We knew what we wanted we had looked…
We knew what we wanted we had looked into it on line so when we arrived we were asked if we needed help and the assistant was very helpful
6. Juli 2026
Antwort von DFS Furniture - Bristol
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We entered the store and were not faced…
We entered the store and were not faced with several staff hovering which we like but they were readily available as soon as we made our choice and extremely friendly and happy to chat as we completed the paperwork , we were so happy that we will be recommending your Bristol store to our friends and family
5. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Very customer focused and very personable. Seller Was not pushy but was very helfpul
5. Juli 2026
Antwort von DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.