The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Mehr ansehen
Unternehmen hat geantwortet
Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... Mehr ansehen
Unternehmen hat geantwortet
Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... Mehr ansehen
Unternehmen hat geantwortet
Staff member (imran)was very welcoming and knowledgeable. Offered us tea/coffee and was very professional and polite. I came into just have a look but ended up purchasing my sofa.
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

John Kempe Way, B12 0HU, Birmingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Went to DFS store in Birmingham to look for a sofa and chair. Found what i wanted thanks to Kev for helping me choose the right one for my home

Antwort von DFS Furniture - Birmingham
We bought our DFS Furniture today and were glad that Bally at Birmingham DFS was very helpful. It was a very positive experience, which we will also mention to others.

Antwort von DFS Furniture - Birmingham
DFS furniture is very quality and attractive,.
Staff that she served as her name is Summer she is wonderful, given good advice, she is helpful.

Antwort von DFS Furniture - Birmingham
Greeted on arrival by Jimmy after we looked around he helped with any questions we had and got the sale in.

Antwort von DFS Furniture - Birmingham
The assistant was really helpful pleasant. Answered all my questions as well just chatting in general made me feel comfortable was very patient. Made it so easy

Antwort von DFS Furniture - Birmingham
Jimmy did not rush me ha allowed me time to try out all the furniture I wanted to try he was very helpful and answered all my questions Didn't feel pressurised to decide then and there

Antwort von DFS Furniture - Birmingham

Antwort von DFS Furniture - Birmingham
Went to the Birmingham branch , staff approached us very quickly. Brilliant customer service, helped us find the perfect sofa. Visit was a 10/10

Antwort von DFS Furniture - Birmingham
We had an excellent experience at DFS thanks to our sales representative. She provided exceptional customer service from start to finish, going above and beyond to help us find exactly what we were looking for. She was knowledgeable, patient, and gave us all the information we needed without ever being pushy or making us feel pressured into making a decision.
It was such a pleasant and relaxed experience, which made choosing our furniture so much easier. We really hope this high level of service continues throughout the rest of our order.
Based on our experience so far, I would definitely recommend DFS to anyone looking for great products backed by outstanding customer service. Thank you for making the whole process enjoyable!
Walked in for a sofa, walked out ordering a sofa, rug, furniture care, insurance - the sales skills, knowledge and customer service we recieved made this a great experience.

Antwort von DFS Furniture - Birmingham
Staff dealling especially iram she is such a nice worker of dfs.

Antwort von DFS Furniture - Birmingham
The reception was lovely, the lady that attended to us was superb.

Antwort von DFS Furniture - Birmingham
Summer greeted us with a lovely smile when we arrived . She was knowledgeable about the products, the various fabrics and how to look after them. Summer made herself discreetly available without pressurising us into making any decisions and patiently answering any questions and queries.
Her demeanour is sunny, very pleasant and warm, which reflects her name! A first class service Summer.
A credit to your branch and DFS.

Antwort von DFS Furniture - Birmingham

Antwort von DFS Furniture - Birmingham
The costumer service was amazing- the girl that helped us was very patient and polite as well helpful, making the whole process nice and easy.

Antwort von DFS Furniture - Birmingham
I had an outstanding customer service experience thanks to the lovely lady who assisted me. She was warm, professional, patient, and genuinely caring throughout our interaction. She took the time to listen to my needs, answered all my questions clearly, and went above and beyond to make sure I was completely satisfied.
It’s rare to come across someone who is so dedicated to providing excellent service with such a positive attitude. She made the whole experience smooth, pleasant, and stress-free. Her kindness and professionalism truly stood out, and she is a real credit to the company.
Thank you for such exceptional service. I really appreciate the care and effort you put into helping me, and I hope your excellent work is recognised.

Antwort von DFS Furniture - Birmingham

Antwort von DFS Furniture - Birmingham
Excellent service we felt we had time to decide and was given lots of advice and options. Lovely lady who was new who was brilliant helping us decide

Antwort von DFS Furniture - Birmingham
Delivery men fast and efficient done the job so quick we’ll happy would not hesitate to use again.

Antwort von DFS Furniture - Birmingham
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