We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Mehr ansehen
Unternehmen hat geantwortet
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... Mehr ansehen
Unternehmen hat geantwortet
They welcome,putting on smile face making you feel home,have time for you and have time for any question that you come out with and answer them with clear understanding.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Claps Gate Lane, E6 6LH, London, Vereinigtes Königreich
- 0333 999 9789
4.8
Hervorragend
4149 Bewertungen
Bittet Kunden um Bewertungen
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Muktar is very helpful and kind
Muktar is very helpful and kind. Walked us through everything we needed and answered all the questions we had. He made us feel very welcome. Will definitely be coming back
4. Juli 2026
Antwort von DFS Furniture - Beckton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
When i went in dfs Beckton to buy sofa…
When i went in dfs Beckton to buy sofa at the beginning there was staff coming up to me and asking if I need help after while when I found the right sofa and needed help there wasn't anyone around. I had to go around to find someone who come to help us after an hour later.
27. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Our sales advisers aim to take a relaxed approach to ensure you are comfortable when browsing the store however they are always happy to help upon request.
Kind Regards,
Holly M
DFS Customer Support
Customer service advisor Salman was…
Customer service advisor Salman was great, he was very helpful- he answered my questions & gave me all the information I needed.
The manager was very friendly & helpful too
21. Juni 2026
Antwort von DFS Furniture - Beckton
Hello Majeda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Beckton
Hello Tareq,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Kumar was very personable and excellent…
Kumar was very personable and excellent in handling all our questions from the moment we walked in to completing our order.
29. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
very good he was very appreciative…
very good he was very appreciative good customer service
2. Juli 2026
Antwort von DFS Furniture - Beckton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Noah - Top Service
Noah provided excellent service throughout our visit. He was knowledgeable, courteous, patient, and offered great advice without any pressure. He even made us hot chocolate, which was a lovely touch. The entire purchasing process was smooth, straightforward, and enjoyable. We would highly recommend Noah to anyone looking for outstanding customer service.
1. Juli 2026
Antwort von DFS Furniture - Beckton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Salman the sales assistant was very…
Salman the sales assistant was very helpful and informative.
1. Juli 2026
Antwort von DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DO NOT BUY SOFA CARE INSURANCE.
DO NOT BUY SOFA CARE INSURANCE.
A Dfs technician visited my home to inspect my sofa and confirmed that the damaged seat could be replaced and that he will order that in for me. Based on this, Ive been waiting for the replacement. He told me it would take 2-3weeks for the part to be delivered and to then give him a call so he can come fix it. However, it has now been over a month since the inspection, and I have received no update or replacement. When I contacted DFS for an update, I was told that the peeling on the sofa was "built up over the years," implying that the damage may not be covered. This directly contradicts what your own technician told me during the inspection.
This is Absoloutely pathetic and dissapointing!
Not once have I needed to write a claim because I have taken care of my sofa exactly how I’ve been told by the sales man during the sale.
I have even told your technician Toni
I would need another box of care kit as I have ran out. The seat has got clothing dye on it and it’s very obvious. If he couldn’t fix it then why would he then say to me he will ordering a replacement and basically make me wait for over a month for me to get told it won’t be replaced. I will be taking this further because this is absolutely time wasting and lying to your customers.
I’ve had their sofa for 4 years. And this is how they treat their customers. Don’t fall for their “sofa care plan”
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Beckton
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful knowledgeable staff
30. Juni 2026
Antwort von DFS Furniture - Beckton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
New sofa .. and bed ...We was left to wander around the store…
We was left to wander around the store and look at what we wanted without a salesman or women harasing us or tell us what we want... a gentle polite approach was made and the salesman took the time to explain everything to us we are happy with the service received
29. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in store
Great service in store, lovely salesman very knowledgeable, explained everything well , really nice guy
29. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I was taken care of by Kumar.
I was taken care of by Kumar.
He was very knowledgeable about the sofas that I was interested in. I would definitely recommend Beckton store.
29. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service by moinul at beckton…
Great service by moinul at beckton branch, he knew all the answers and was very polite and courteous and very knowlowledge.
29. Juni 2026
Antwort von DFS Furniture - Beckton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
The customer service was great
The customer service was great, staff explained and also recommended additional items that are also important.
16. Juni 2026
Antwort von DFS Furniture - Beckton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Salman was very helpful
Salman was very helpful. He took his time to understand our needs and made good recommendations. Very pleased with the service we got from start to finish. DFS is always my go to place for furniture. Never disappointed.
27. Juni 2026
Antwort von DFS Furniture - Beckton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Lovely service Kelly was very attentive…
Lovely service Kelly was very attentive and professional. Explained the whole process about my order, extras and delivery process. Very content
23. Juni 2026
Antwort von DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Salman was very helpful and supportive
Salman was very helpful and supportive. gave us good recommendations and explained everything. Very polite and patient with us
21. Juni 2026
Antwort von DFS Furniture - Beckton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Yes it was excellent experience the…
Yes it was excellent experience the staff member MR. Mushtak was very knowledgeable helpful and kind to find us the sofas that we wanted
21. Juni 2026
Antwort von DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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