Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The lady that served me was amazing, she was very helpful, explained everything and showed me different options that I could have in my home. We have a small staircase and small doorways so I believed... Mehr ansehen
Unternehmen hat geantwortet
We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there! The team where great and welcomed us b... Mehr ansehen
Unternehmen hat geantwortet
I had a very good experience at DFS. Shezad Choudry was extremely helpful, professional, and friendly throughout the whole process. He took the time to answer all my questions and made everything easy... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Miles Gray Road, SS14 3AF, Basildon, Vereinigtes Königreich
- 0333 999 9801
4.9
Hervorragend
7283 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
We felt welcome as soon as we walked…
We felt welcome as soon as we walked in. We were asked if we would like refreshments and asked if we knew what we were looking for (we did) and was shown to where it was in the store. We didn't like this particular sofa. However, we found something a lot more to our liking, comfort wise. The shape wasn't what we were looking for, because our assistant knew the original shape we liked, she was able to adapt it to our desire. We wouldn't have known we could do that unless she suggested it.
18. Juni 2026
Antwort von DFS Furniture - Basildon
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great welcome by Kelly P Thank You
Kelly P welcomed my Husband and I and was very friendly, and informative, Kelly was very knowledgable, and very polite, and helped us to fully understand the sofa
26. Juni 2026
Antwort von DFS Furniture - Basildon
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kelly.
Kind Regards,
Jordan
DFS Customer Support
Absolutely brilliant
Absolutely brilliant, staff knew what would work in our house and really listened to what we needed out of our sofa.
25. Juni 2026
Antwort von DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Basildon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Greeted by Kelly P when we walked in
Greeted by Kelly P when we walked in. Kelly gave us the layout of the store and checked in on us after walking around.
Once we had found the sofa we wanted Kelly approached us and offered a tea and a coffee and ample time for us to discuss amongst ourselves. When we had decided Kelly came back to us to complete the purchase.
Overall the experience was great and the customer service was exceptional and personal from Kelly who made the whole process of buying a sofa exciting.
Couldn’t thank Kelly enough.
20. Juni 2026
Antwort von DFS Furniture - Basildon
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelly met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Dawn was very helpful with everything…
Dawn was very helpful with everything that we need to know
23. Juni 2026
Antwort von DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Explained everything and made for a pleasurable visit
22. Juni 2026
Antwort von DFS Furniture - Basildon
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service
Fantastic service - staff were really helpful. They made the experience quick and easy.
22. Juni 2026
Antwort von DFS Furniture - Basildon
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
very pleasant and helpful assistant
the assistant was infomative on the purchases we were about to make and very pleasent attitude.
21. Juni 2026
Antwort von DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Easy as ABC = DFS
Great experience in store. Dawn made the entire process streamlined and very easy! Left the store knowing my order is with the professionals and a reputable company.
Thanks DFS :)
13. Juni 2026
Antwort von DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff was very professional and…
The staff was very professional and efficient, her name was Kelly
21. Juni 2026
Antwort von DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Basildon
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
My Experience.
The service was excellent, & very helpful. The Gentleman who helped us was very attentive.
20. Juni 2026
Antwort von DFS Furniture - Basildon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and unobtrusive customer service
Friendly, concise, unobtrusive customer service.
16. Juni 2026
Antwort von DFS Furniture - Basildon
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
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