We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Mehr ansehen
Unternehmen hat geantwortet
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Mehr ansehen
Unternehmen hat geantwortet
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Vereinigtes Königreich
- 0333 999 9740
4.9
Hervorragend
3947 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The customer service from the staff was excellent
The customer service from the staff was excellent especially Antony who answered all our questions and gave us information which made it easy decide what we wanted
13. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had the best experience
I had the best experience. You have an employee called Marty from the Ayr store. Give that man a rise. He made our day, not only did he help us choose the perfect sofa he made me want to be his friend. Great guy. If I return I'll be asking for him
13. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
great experience
very helpful polite and courteous cannot fault the staff at DFS staff helped us from start to finish with purchasing a sofa bed
13. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience
Sales staff were knowledgeable about ranges and options and to be honest I was probably not the easiest customer but was dealt with excellently at all times.
After care, insurance etc all discussed and felt like it was not always just about the sale.
Showroom was clean and tidy and was offered a brew… overall an excellent experience.
11. Juni 2026
Antwort von DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Really polite talked us through…
Really polite talked us through everything super service
31. Mai 2026
Antwort von DFS Furniture - Ayr
Hello Sean,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The member of staff that dealt with us…
The member of staff that dealt with us and the quality of the product
1. Juni 2026
Antwort von DFS Furniture - Ayr
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New sofa
So far so good, plenty great sofas on display. Friendly helpful staff, really looking forward to the sofa arriving.
7. Juni 2026
Antwort von DFS Furniture - Ayr
Hello James,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great service from Marty McFly.
I’d a good look round store; Marty asked if I needed any help. He was very friendly and helpful. Informative and not pushy. Great service.
8. Juni 2026
Antwort von DFS Furniture - Ayr
Hello Shona,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Ayr
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Rebecca was approachable
Rebecca was approachable, informative and helpful the whole time
6. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Ayr, very friendly staff
Anthony was very helpful and friendly. Advised about another sofa which I'm glad I choose as it was a far better sofa, more expensive but worth it
5. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Clear information with options…
Clear information with options available. Personable and friendly staff member.
4. Juni 2026
Antwort von DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Amanda who attended us was very polite…
Amanda who attended us was very polite knowledgeable about the product and gave us time to browse very friendly and chatty without being overly pushy.
4. Juni 2026
Antwort von DFS Furniture - Ayr
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The service and advice in my experience…
The service and advice in my experience has been excellent ,,
3. Juni 2026
Antwort von DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Ashley was lovely she helped us find…
Ashley was lovely she helped us find the sofa that fitted our room. Great customer service
2. Juni 2026
Antwort von DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A warm professional welcome
Bright welcoming store with lots of choice, Nicely laid out displays. I received a warm professional greeting on arrival from Amanda who was helpful, informative and answered my questions but gave me the space and time I needed and appreciated, I am now looking forward to delivery of my new sofa thank you so much Amanda
2. Juni 2026
Antwort von DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.