We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... Mehr ansehen
Unternehmen hat geantwortet
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Mehr ansehen
Unternehmen hat geantwortet
Charlie was very helpful and extremely welcoming when we came into the store. He helped us decide easily and gave us loads of information on questions we asked.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Vereinigtes Königreich
- 0123 350 3089
4.9
Hervorragend
4542 Bewertungen
Bittet Kunden um Bewertungen
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Staff were very helpful explained…
Staff were very helpful explained everything service was good
13. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Everything was so easy and straight…
Everything was so easy and straight forward and the staff were very helpful
12. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I purchased a lovely sofa from the…
I purchased a lovely sofa from the Ashford branch 05/06/2026. The team were exceptionally helpful, and a young blonde lady, who's name I unfortunately cannot remember was excelllent! Thank you all!
5. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Ashford
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales assistant Priya was extremely…
The sales assistant Priya was extremely helpful and was very knowledgable.
It was a pleasure to order our new suite from her.
11. Juni 2026
Antwort von DFS Furniture - Ashford
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Priya.
Kind Regards,
Jordan
DFS Customer Support
So helpful and friendly and super quick…
So helpful and friendly and super quick to sort out very happy with the service received from both members of staff
10. Juni 2026
Antwort von DFS Furniture - Ashford
Hello Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The young lady that helped my wife and…
The young lady that helped my wife and myself was very helpful and it is good to see excellent customer service she made the experience very easy. Thank you .
10. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent. Our salesman at Ashford, Kent gave exactly the customer experience you would hope for everywhere (but rarely get). He was friendly, knowledgeable, helpful all without being pushy at all. He explained everything very clearly and although he gave us his name I am ashamed to say I cannot remember it to put it here !
9. Juni 2026
Antwort von DFS Furniture - Ashford
Hello Anne,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Ashford
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service received from…
Great customer service received from Freddie , he made sure we looked at all options with size and how comfortable the sofa was. Freddie customer service exemplifies how good DFS is in regards to service and support you receive in store.
9. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Outstanding Customer Service from Freddie/Freddy
We had Freddie helping us today.
He is nothing short of perfect!!
We had originally, around February, been trying to pick out a sofa for our new house and Freddie gave us all the information on what happenings, prices etc.
We came back in today and officially brought our very first sofa and Freddie was (again) amazing at helping us. It was quick, easy and he helped us to feel very comfortable and like we was talking to a friend whilst being very professional.
DFS has lovely furniture and really good deals. If you need something affordable, they offer very good payment plans!
Thank you DFS and thank you Freddie. You were awesome!!
9. Juni 2026
Antwort von DFS Furniture - Ashford
Hello Amy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Freddie.
Kind regards,
Lia
DFS Customer Support
Great salesman
Great salesman - Freddie - easy process, efficient, professional and friendly
9. Juni 2026
Antwort von DFS Furniture - Ashford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Freddy and Charlie were the members of…
Freddy and Charlie were the members of staff that dealt with us. We found them to be friendly, knowledgeable and professional. We were never under any pressure to make a decision and were given plenty of time and plenty of options to decide from. Very happy with the service.
9. Juni 2026
Antwort von DFS Furniture - Ashford
Hello Kellie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Freddy & Charlie.
Kind regards,
Lia
DFS Customer Support
Helpful sales assistant
Helpful sales assistant, excellent service, great experience. Thanks
8. Juni 2026
Antwort von DFS Furniture - Ashford
Hello Sheena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
What a great team of people!
Everyone I dealt with were very friendly, helpful and genuinely wanted me to welcome and find a product and deal suited to my needs.
5. Juni 2026
Antwort von DFS Furniture - Ashford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent product knowledge
Excellent product knowledge. We were told of all the possible options for the sofa we chose which helped us make the right decision. Easy transaction.
5. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
It was really nice and lovely
27. Mai 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Ashford
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very welcoming store
Very welcoming store, staff really friendly. Was offered
Coffee whilst waiting for a salesperson to become free as it was a busy morning. Store looked clean, well organised, light and airy.
7. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Freddie was really helpful and friendly
Freddie was really helpful with helping design the perfect sofa for my home, super friendly, made sure I knew everything I needed to know. We came in late at the end of the day and yet he was still in a great mood and didn’t rush me at all. Very pleasant experience and came away really happy with my sofa!
6. Juni 2026
Antwort von DFS Furniture - Ashford
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Freddie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
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