DFS Furniture - Ashford Bewertungen 

4'530
TrustScore 5 von 5

4.9

1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture wit... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • 1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Vereinigtes Königreich

  • 0123 350 3089

4.9

Hervorragend

TrustScore 5 von 5

4530 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(4'530)

98'153 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Very helpful staff

Very helpful staff

30. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine E
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Excellent DFS furniture purchase.

The assistant was extremely helpful and courteous throughout. She answered all queries in depth and detail. We have now purchased 2 extremely comfortable recliner armchairs.

30. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Well Charlie Lee answered all the…

Well Charlie Lee answered all the questions i asked he made my life so easy exceptionally nice lad we looked at several sofa beds but the first one was really the one for me we talked about ease of delivery and explained where it had to go explained every thing to him and he found out if it could be placed where we wanted it gave me drawings to check the size this guy was top notch he wasn’t even pushey like some salesman this guy was on top form for someone so young once again thank you Charlie for everything also thank you dfs ashford 👍👍👍👍👍

29. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We were served in the Ashford branch by…Freddie

We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture with great aplomb!
The most impressive aspect of his service was the fact that we had an autistic grandson with us and he treated him in the most wonderful manner with respect but friendliness. We cannot speak highly enough of him and would certainly return providing Freddie can serve us.

29. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Bewertet mit 5 von 5 Sternen

Priya was so helpful guiding us through…

Priya was so helpful guiding us through the process and knowledgeable about the products available. Great range in store. Relaxed environment.

28. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Bewertet mit 5 von 5 Sternen

James was really helpful

James was really helpful, ensured we were aware of what different types of colours/ materials were available, gave us plenty of time to make a choice , he explained our options for finance and talk us through all the options.

26. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lovely service today in Ashford store…

Lovely service today in Ashford store with a lovely lady whose name I cannot not remember.
Please contact me with her name so I can leave her lovely feedback back
Thankyou

26. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Iyaji.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

First time buying new sofa she was very…

First time buying new sofa she was very helpful with building the sofa the way we wanted it and gave us lots of info and different ways of making it our sofa 10/10 service

25. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The whole expirance from start to…

The whole expirance from start to finish was realy great the smoothness of the applection was gret a very great company thanks

25. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Priya explained everything well and was friendly and knowledgeable

25. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great guy who served us and was very…

Great guy who served us and was very knowledgeable to choose the sofa we wanted, tailored it for the fabric preferred which was on another sofa and showed us a virtual online picture of the sofa before making our final decision. great coffee too on the new machine, great overall service

23. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Emily has been nothing but exceptional

Emily has been nothing but exceptional. She has been very patient with me throughout the whole process. I have felt welcome. Her warm smile and politeness has made me feel very comfortable while choosing my sofa. She has shown excellent hospitality and have been very professional throughout my whole experience.

24. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emily met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience

Great experience

Polite friendly and very helpful

24. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

James made the whole sales experience…

James made the whole sales experience really easy. He has great knowledge and pleasant sense of humour. I would recommend.

24. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Our sales rep was brilliant

Our sales rep was brilliant. He was polite, helpful, he was knowledgeable, attentive but not pushy. Feel like we totally trusted him and his intentions.
Made us feel comfortable and cleverly (but tastefully) moved the sale forwards well.

He was interested in our family as we had a call during the sale.abiit our boy having and accident at nursery. He was thoughtful and mindful.

Clearly and very skilled member of staff.

22. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lady serving us

Lady serving us, very nice, polite helpful

22. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 1 von 5 Sternen

One sofa turned up burnt …

One sofa turned up burnt on one corner and the delivery team were basically throwing them around and didn't have the tool to put them together definitely not worth the £159 delivery change you have to pay for

13. Juli 2026
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Good morning Henry,

Thank you for taking the time to share your review with us, we are so sorry to hear your furniture arrived with faults present and appreciate this is frustrating for you. Please rest assured this has been noted with the courier and a resolution will be provided as soon as possible.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Bought 2 sofas from DFS ashford was…

Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.

19. Juli 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Ashford-Logo

Antwort von DFS Furniture - Ashford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

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