Really happy with my experience at DFS. The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me find the rig... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Mehr ansehen
Unternehmen hat geantwortet
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Mehr ansehen
Unternehmen hat geantwortet
Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Bedford Road, AB24 3LH, Aberdeen, Vereinigtes Königreich
- 0333 999 9809
4.9
Hervorragend
4979 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The Staff was amazing every step of the…
The Staff was amazing every step of the way vary helpful with all the many questions we had
5. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and John explained…
Great service and John explained everything in detail for me to help me make the best decision for myself today and I am delighted with my sofa.
5. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Met at the door by a knowledgeable…
Met at the door by a knowledgeable salesperson, Ashley. She was able to listen to my budgetary constraints and desires and helped find something that met both in a timely fashion.
4. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello Anne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello Dave,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable
Very helpful and knowledgeable
very pleasant lady. thank you!
3. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service was top-notch
The customer service was top-notch. I had a great experience placing my order. The entire process was smooth and professional, and I look forward to ordering from you again.
2. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello Abiodun,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good customer service
Good customer service without being pushy. Was welcomed on entry to store & was given information on where to find the sofas we were looking for then left to browse. Simon was very helpful & answered all our questions.
2. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello Doreen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
very kind young man assisted with the…
very kind young man assisted with the sale. vert helpful and informative
2. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
John the salesman
John, your salesman , was very good, friendly , just a nice lad , left us to look at what we were after but always there to help !!!
1. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing customer service from John
John was very helpful in finding the perfect sofa that fit our requirements while also showing a lot of patience since I was with my little girl and got pulled away a lot. Thank you 🙏
30. Juni 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer experience was great from the…
Customer experience was great from the moment we stepped through the door. Great assistance choosing and very useful advices were given!
30. Juni 2026
Antwort von DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sales assistant was excellent in every…
Sales assistant was excellent in every way very helpful and knowledgeable and nothing was too much trouble is all sales assistants were this good life would be easy when purchasing goods
30. Juni 2026
Antwort von DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely experience
Lovely experience. Very helpful staff. They were so patient with us. Very happy with the service.
30. Juni 2026
Antwort von DFS Furniture - Aberdeen
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I love the furniture BUT
I love the furniture. But the customer service team!.
First I received the wrong colour feet. I received the new one. And they aren't even the same ones let alone the colour. Sent pictures last time and now I have to send more. Come on Dfs !!!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Simon was really helpful and took his…
Simon was really helpful and took his time to explain everything.
28. Juni 2026
Antwort von DFS Furniture - Aberdeen
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.