Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Mehr ansehen
Unternehmen hat geantwortet
Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome
Unternehmen hat geantwortet
We came in there was no rush. The sales man had plenty of time. He explained a lot of things so we knew what we were buying and if it would suit our family environment with kids and dogs. Would defin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Bedford Road, AB24 3LH, Aberdeen, Vereinigtes Königreich
- 0333 999 9809
4.9
Hervorragend
4979 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Really disappointed with dfs
Really disappointed with dfs, we ordered a 7 day express delivery sofa on 11 july 2026 and up to now we still haven't received the sofa, customer service is rude and now telling us next delivery date is 9 August!
Better to go for the ones that will take weeks to deliver
11. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning Ejay,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and the service you have received from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is estimated to be due into your local warehouse by Monday 3rd August, once this has arrived we will be able to look into an earlier delivery slot for you. Please be rest assured we will aim to deliver your furniture as soon as possible.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
visited DFS today and was made to feel…
visited DFS today and was made to feel very welcome from the moment I arrived. The customer service was excellent, and the team helped us find exactly what we were looking for. A great experience from start to finish—I would highly recommend them!
30. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience at DFS
I had a great experience at DFS. Neil was so helpful throughout. He was so attentive and listened to us. We managed to pick the right sofa, right colour and the right material for us. I would highly recommend the team at DFS aberdeen.
22. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very professional and helpful
28. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady that attended to us was so…
The lady that attended to us was so good, with communication skills and friendly
27. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly service.
26. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Comfortable calm excellent service
26. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service was spot on
26. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ashleigh from your Aberdeen store…
Ashleigh from your Aberdeen store provided an excellent service, very informative on the products, extremely patient (even after 3 visits with carpet samples, tape measuring everything asked for). Ashleigh provided the best customer service and patience I have experienced in a very long time. Ashleigh is a credit to your store and expert in customer service. Extremely happy customer.
25. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ashleigh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff who made the whole…
Very friendly staff who made the whole process go extremely smoothly. Explained everything and went over the summary in detail. Very happy
24. Juli 2026
Antwort von DFS Furniture - Aberdeen
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Straightforward ordering
Straightforward ordering, nothing too complicated. My first time ordering online for a sofa so was glad it was simple.
22. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Polite sales person
Our sales assistant John was very helpful, made us a coffee, and we sat on a comfy sofa whilst he filled in the paperwork. All in all a pleasant experience.
21. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly service
Very friendly service and great advice helping us with style and fabric choice. Lovely coffee too!
20. Juli 2026
Antwort von DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
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