Delugs Bewertungen 92

Great products and even better service. They are a pleasure to do business with!

I made a purchase for my 1675 based on all the glowing reviews, but the final product's color was nowhere near the advertised photo. Customer service was not willing to assist in resolving the matter, stating that it was a result of lighting in their photo. OK, I understand lighting may impact color slightly, i.e., maybe one shade difference, but this was way off. I shared with them a photo that showed the brown was many shades darker than captured on their site. This strap won't ever leave my desk drawer now as even the quality of the leather is subpar, on par with cardboard.

I’ve been a customer of Delugs since their early days at the old store, and over time I’ve built quite a collection of their straps.

The quality has always been impressive—durable, well-crafted, and thoughtfully designed. What truly stands out, however, is the level of service. The team is consistently friendly, professional, and attentive, always ready to assist with genuine care.

I was especially appreciative when they remade one of my straps free of charge after the leather issue I experienced. That level of after-sales support really reflects their commitment to customers.

Every visit to the shop has been an enjoyable experience, and I’ve confidently recommended them to many friends and family. I look forward to continuing my journey with them and adding more straps to my collection.

Fabulous online experience and subsequent follow up via WhatsApp. Very cool

Polite customer service, good quality products.

Rapid response time. Straightforward, provided a solution.

Have bought several straps from DeLugs including 2 Bespoke straps that I configured with the help of Cliff. Service Is always friendly , professional and fast

Responsive and great service. Have had to do refunds and order changes and the service has been excellent. Highly recommended

Delugs is the real deal! I was hesitant when I first discovered this company and decided to order from them as they are located in another country overseas. I am so glad that I placed an order. I can honestly say that after probably dozens of orders at this point that Delugs makes fantastic,high quality watch straps and their communication and customer service is top notch! I have never had any issues with any of my orders. Great company to do business with.

Great quality cts rubber strap and comfortable. I’m glad I purchased it to use on my Omega Speedmaster.

I have several straps from Delugs, exotics to sailcloth. All are excellent quality and were received in a very timely manner. I will continue to order from them.

Have purchased many straps and clasps from Delugs and have been impressed. Delugs has awesome cut-to-size rubber straps for watches like the Black Bay 58, which pair nicely with their butterfly deployant clasps. They also have nice leather straps. I like their glossy alligator straps…especially in the Lagoon Blue color…currently out of stock, so hopefully they eventually get more in. This evening I had a bit of an issue with their website and used the chat to speak with an assistant. They were very helpful in understanding the problem and resolving it. Excellent products and service. Cheers.

I had a very positive experience shopping with Delugs.
Their customer service was truly excellent. They kindly helped me with a size change and guided me through the whole process very clearly through the chat. Every response was polite, prompt, and helpful, which made the experience smooth and stress-free.
Since I was ordering from overseas, I was initially a little worried that the process might be complicated. However, thanks to their professional and thoughtful support, I was able to shop with complete confidence and without any inconvenience.
I really appreciated how attentive and accommodating they were throughout the entire process. It is not easy to find such kind and reliable customer service these days.
I highly recommend Delugs to anyone looking for high-quality products and outstanding customer support.

GREAT RESPONSE TIME . VERY HELPFUL AND KNOWLEDGABLE SALES ASSOCIATE CARL! Cant wait to visit the flagship store in 2 weeks!

Shawn was very knowledgeable and had provide good service and advice

Great products and customer service.

I had a good experience with Jeff and the team on my first visit to Delugs. My questions were helpfully answered with suggestions and the product was adequately explained to me.

Excellent customer service. The team was very responsive and thoughtful in all of my emails and Instagram DMs. I feel confident about my purchase. Thank you!

Love the strap quality! Have several straps for various watches and always get compliments on them. The customer service is also top notch. I ordered the wrong strap and they were very quick to help me get it returned.