Delicatezza supplies a huge variety of Italian products. Everything is always fresh. Packaging keeps the fresh food like Salame, Prosciutto, Italian Salsiccia cold for delivery. If there are issues wi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
These people offer amazing customer service, the packaging is amazing, thoughtful and delivery is prompt. I cant recommend them highly enough, and wish I had discovered the website years ago. Go no... Mehr ansehen
We recently placed an order and it arrived in just 2 days, impeccably packed, in perfect condition, and with generous expiration dates on all products. When I ran into a minor issue with my order, th... Mehr ansehen
I regularly order baby food every month for my children and some delicacies from my hometown that I miss so much and that I can't find anywhere. We had a little mix-up at the beginning with Deliveries... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Delicatezza is the UK's Premier Italian Online Food Shop. Italian Delicatessen and Top Italian Brands. Orders Delivered to Your Home or Business. Shop Now: Burrata. Fresh Pasta, Sausages, Salame, Fonzies, Mulino Bianco, Rummo, Divella, De Cecco, Barilla, Rio Mare, Mutti, Plasmon, San Carlo, Goleador, Ciobar, Paneangeli
Kontaktinformationen
72-98 Blundell Street, N7 9BL, London, Vereinigtes Königreich
- contact@delicatezza.co.uk
- www.delicatezza.co.uk
4.5
Hervorragend
82 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Received food near the expiry date again…
Received food near the expiry date again. They should pay more attention in this, it is not the first time and I am very upset now.
Also the delivery driver left the parcel under the sun without even knocking the door. I saw the parcel when the delivery driver from Amazon knocked the door. Shame
20. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Hi Daniele,
Thank you for your feedback — and we’re really sorry to hear about your experience. We realise this review is from some time ago, but we've recently gained access to this account and are making it a priority to respond to all our customers and take every review seriously.
Since then, we’ve made improvements — including switching to more reliable delivery partners — and we’re continuing to review how we manage expiry dates and packaging to ensure better consistency.
If you're open to giving us another try, we’d love the chance to show you how things have improved.
The Delicatezza Team
Happy customer
The first time I had a missing item, and customer service solved the problem quickly.
The second order was perfect! So far I'm happy with the range of products they offer :)
7. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thanks so much, Bea!
We’re really glad we could resolve things quickly with your first order — and even happier that the second one arrived just right. It’s great to hear you’re enjoying the product range too!
Thanks again for your support — we look forward to sending more your way soon 🙂
The Delicatezza Team
Amazing product 👌 Great Servive
Great selection of authentic Italian food at a great price, very nice to feel like home when you can have something you can not find in regular supermarket. The website is easy to navigate.the delivery on time and the packaging suber nothing can be broken. Definitely you need to try it.My Kids so happy !!! They feel like home 🏡 Thank you Guys 💚🤍❤
23. April 2022
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you so much, Rosalia!
It means the world to hear that our food brings that feeling of home to you and your family — especially your little ones! We’re so happy the delivery, packaging, and product range all met your expectations.
Grazie di cuore for the kind words and support — we can’t wait to serve you again soon 💚🤍❤️
The Delicatezza Team
perfect!
received all the products I ordered - great service - the package was perfect! Congratulation very good and professional service! grazie mille!
8. März 2022
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie mille!
We’re so glad everything arrived just right and that the service left a good impression. We really appreciate your kind words — and we’ll be here whenever you’re ready for your next order.
Thanks again from all of us at Delicatezza!
The Delicatezza Team
I would not reccomend this store
Although they have a good selection of Italian food, they don't seem to check the expiry date of the items they deliver. As on other occasions even today I received several items that were out of date, so I would not advise to shop from them
18. Dezember 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you for your feedback — and a note from the present day.
We’re sorry to hear about your experience back in 2021 — and we completely understand how frustrating it must have been to receive items past their best. We take that seriously.
Since then, we’ve made a number of improvements to our stock rotation, quality checks, and internal systems to ensure all products meet our standards before they leave the warehouse. These updates were driven in part by feedback like yours — so thank you for helping us do better.
We’d love the chance to show you how much has changed.
The Delicatezza Team
Great selection of Italian food from…
Great selection of Italian food from this seller. I ordered about 52 packets of pasta and it was delivered quickly by DPD to Bournemouth. I checked every packet of pasta and none were out of date. The packaging was appropriate for my delivery. Will be ordering again once I've got through this load.
20. September 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie mille, Vittorio!
That’s a serious pasta haul — and we’re glad every single pack arrived fresh and right on time! It’s great to hear the packaging held up and that everything met expectations.
Enjoy working your way through it — we’ll be ready when it’s time to restock 🍝
The Delicatezza Team
Too much plastic in the packaging
Unnecessary huge amount of plastic and cardboard in the packaging.
I ordered burrata and , despite the packaging, all the liquid came out during the transport. The outside of the buttata become dry and not edible.
24. Mai 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Hi Carla,
Thank you for your review — and we’re sorry to hear that your order in 2021 didn’t arrive in the condition it should have. We understand how disappointing that must have been, especially with something as delicate as burrata.
Since then, we’ve made significant changes — both to protect our fresh items more effectively and to reduce waste. We now use 99% recycled paper across our packaging and have moved toward a more environmentally conscious approach overall.
We truly appreciate feedback like yours — it helped us make these improvements.
The Delicatezza Team
Sapori d'Italia a Londra
Ho ordinato per mio figlio a Londra. Tutto perfetto, consegna puntuale e merce ben imballata, prodotti ottimi ed apprezzati, soprattutto quelli freschi. Da provare assolutamente per chi desidera ritrovare i sapori e le tradizioni italiane. Bravi!
21. März 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie di cuore, Antonio!
Siamo felici che tutto sia arrivato in perfette condizioni e che i prodotti — soprattutto i freschi — siano stati così apprezzati da suo figlio a Londra. Portare i sapori e le tradizioni italiane ovunque siano i nostri clienti è proprio ciò che ci spinge ogni giorno.
Grazie per averci scelto — e a presto!
Il Team di Delicatezza
Really lovely products
I discovered this company by accident a couple of months ago and I’ve had two orders from them now. The pasta sauces are amazing and the tomatoes and cheeses are gorgeous. They keep me updated on my order/delivery status and it always arrives very well packaged. I would highly recommend trying their products. I’m so glad I found them and I will be ordering more.
4. März 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you so much, Fiona!
We’re so glad you found us — and even happier to hear how much you’ve enjoyed the sauces, cheeses, and everything in between. It means a lot to know the care we put into packaging and delivery is being felt on your end too.
We can’t wait to send more your way — grazie again for the lovely review!
The Delicatezza Team
Excellent
Excellent. A great range at very reasonable prices.
Totally authentic Italian.
A shame they can't deliver alcohol as far out as me unfortunately (Wiltshire) but otherwise superb. Love the fresh pasta.
9. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thanks so much, Terry!
We really appreciate the kind words — and it’s great to hear you’re enjoying the fresh pasta and the range overall. We’d love to be able to get everything — including the wine! — to every corner of the country, and we’re always keeping an eye on how we might extend that in the future.
Grazie again for the support — and we look forward to your next order!
The Delicatezza Team
Great supplier of Italian food
Great supplier of Italian food. Prompt delivery and always well packed. Pasta is very reasonable priced but their selection of cooked sauces are pretty steep for what it is (500 grams of bolognese £13,49!). Food is delicious though and a large selection of products.
30. Januar 2021
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Hi Mafa,
Thank you for your thoughtful review — we’re really glad to hear you enjoyed the quality, delivery, and wide selection of products.
Since 2021, we’ve consistently worked to keep our prices as competitive as possible — even alongside the big supermarkets. You'll now find weekly offers, curated promotions, and seasonal savings events across the store to make the most of every order.
We appreciate your feedback, and we hope you’ve seen the difference on recent visits!
The Delicatezza Team
Excellent service
The parcel I sent to my son was delivered quite on time and accurately wrapped. They kept me posted about all delivery steps, I got a photo of the parcel when received, and I am very much satisfied. I suggest everybody to try!!! Daniela
19. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie mille, Daniela!
We’re so glad to hear everything went smoothly with your parcel — especially when sending something special to a loved one. It’s lovely to know the tracking and updates brought peace of mind, and we’re honoured to have earned your recommendation.
Thanks again for trusting us — we hope to serve you and your family again soon!
The Delicatezza Team
The parcel was damaged during the…
The parcel was damaged during the delivery process and they couldn't deliver. I asked them to redeliver the order with a different shipping company and offer myself to pay for delivery but they refused and found easier to just simply cancel the order. It's funny and sad the same time :)
16. November 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Hi Paul,
Thank you for sharing your experience — and we’re truly sorry for how things unfolded during your 2020 order. We understand how disappointing it must have been, especially during such a challenging time.
That period taught us a lot. Since then, we’ve refined both our packaging and courier partnerships to reduce incidents like this and handle them more constructively when they do happen. Your feedback helped shape that progress.
If you ever consider giving us another try, we’d love the chance to show you how things have improved.
The Delicatezza Team
Italy Delivered!
I got a little bit jealous of my Sicilian friend who's returned home for August, he keeps sending pictures of the fantastic coastline and amazing food and wine - not helping at all. I took it upon myself to order up a few bits from Delicatezza, to try and cure my itch to visit the Belpaese.
The whole buying experience was great, I struggled not to clear out my whole bank account so only dipped my toe in so to speak. Package turned up today via DPD, expertly packed and precisely when requested. Food is incredible and will definitely be ordering over & over!
Grazie mille!
13. August 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie mille, Jake!
We absolutely loved reading this — it sounds like your own slice of the Belpaese made its way to you just in time! We’re so glad everything arrived smoothly and that the food brought a bit of that Italian magic to your kitchen.
Here whenever the craving strikes again — and tell your friend we said buongiorno 😉
The Delicatezza Team
Great selection of authentic Italian…
Great selection of authentic Italian food at a great price, very nice to feel like home when you can have something you can not find in regular supermarket. The website is easy to navigate.the delivery on time and the packaging suber nothing can be broken. Definitely you need to try it.
25. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie di cuore, Ilaria!
We’re so happy to hear that Delicatezza helped bring a little taste of home to you — that’s exactly what we set out to do. Thank you for the kind words about our selection, packaging, and service — it truly means a lot to the whole team.
You’re always welcome here — and we look forward to sending more favourites your way soon!
The Delicatezza Team
My shopping came a week earlier thanks…
My shopping came a week earlier thanks to the endeavour of the team to increase the delivery capacity. Everything extremely fresh and high quality.
17. April 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you so much, Giac!
We’re really glad the early delivery was a pleasant surprise — the team works hard behind the scenes to make sure everything arrives fresh, fast, and exactly as it should.
Thanks again for the kind words — and we look forward to your next order!
The Delicatezza Team
Discovered this shop a few weeks ago.
Discovered this shop a few weeks ago.
Wonderful to be able to get most of the things we get back in Italy.
Delivery first rate... Arrives within the slot sent by 11 a.m on delivery day.
If only all other deliveries were like this. Thankyou....
22. März 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you so much, Anna!
We’re so glad you discovered us — and even happier to hear we’ve been able to bring a little piece of Italy back to your kitchen. Your kind words about our delivery service mean a lot — we know how much timing matters, especially with fresh food.
Grazie again for the lovely feedback — we can’t wait to send more your way soon!
The Delicatezza Team
By far the BEST place to get authentic…
By far the BEST place to get authentic Italian food. Eating their products makes me feel like I am back in Sicily. Website so easy to use. Delivery always on time. Everything is packed safely and the fresh items even come in a cold box. AMAZING. I recommend to anyone who enjoys all types of REAL Italian food. Thanks Delicatteza and Happy New Year to all.
9. Januar 2020
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Thank you so much, Martin!
We’re truly honoured by your words — and thrilled that our products bring back that feeling of being in Sicily. That’s exactly what we hope to offer: real Italian food, delivered with care.
Thank you for recommending us, and for such a kind New Year’s message — we’re wishing you a wonderful year ahead, filled with great meals and good moments.
Grazie mille!
The Delicatezza Team
Vast selection of high quality Italian…
Vast selection of high quality Italian products, proce is comparable with shops in Italy, but you need to spend at least £60 for free shipping.
20. August 2019
Bewertung ohne vorherige Einladung
Antwort von Delicatezza
Grazie mille, Sergio!
Thank you for your kind words and for recognising the quality and authenticity we aim to bring with every product. We’re proud to offer a wide range of Italian favourites — and it’s always a joy to hear from customers who appreciate that connection to home.
Thanks again for your support — we hope you’ve continued to enjoy everything Delicatezza has to offer.
The Delicatezza Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.