My experience with Debt Rescue has truly outstanding. Owen Naidoo and the entire team have consistently demonstrated dedication, and genuine care throughout my debt review and annual review jour... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My experience with Debt Rescue has truly outstanding. Owen Naidoo and the entire team have consistently demonstrated dedication, and genuine care throughout my debt review and annual review jour... Mehr ansehen
Unternehmen hat geantwortet
I can ONLY say a big thank you to Debt Rescue! All you ladies are fantastic and I received the best service from day one in 2021, COVID-19 wasn't kind to my debt, but you saved me, helped me every st... Mehr ansehen
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Just wanna send a huge shoutout to the Debt Rescue team, including Sha-Sha Lee Gordon, Annelien van der Poel and Hlamalani Baloyi, for walking with me every step of the way towards regaining my fina... Mehr ansehen
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I've been a client for quite some time now, and during this time I met a wonderful lady by the name of Shammie Moonsamy. I've had numerous queries via email, or telephonic that I would address to Sham... Mehr ansehen
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Debt Rescue – South Africa’s Leading Debt Counselling Experts Debt Rescue is South Africa’s #1 registered debt counselling company, trusted by thousands of consumers since the inception of the industry in 2007. We specialise in helping over-indebted South Africans regain financial freedom through a transparent, legal, and affordable process. Our qualified and experienced debt counsellors negotiate directly with your creditors to reduce monthly debt repayments, consolidate all your debt into one manageable payment, and provide legal protection against creditor harassment and asset repossession. This means you keep your home, car, and dignity while working towards a debt-free future under the full protection of the National Credit Act. We are passionate about empowering consumers to take control of their finances and break the cycle of debt for good. As a leading voice in consumer advocacy, we regularly appear in national media to educate South Africans about responsible credit use, the cost-of-living crisis, and practical debt solutions that work. At Debt Rescue, every client receives personalised support from a dedicated consultant who walks the journey with you from start to finish. Our mission is simple: to assist over-indebted consumers, restore financial stability, and rebuild confidence in their financial future. Registered with the National Credit Regulator Trusted by South Africans for over 18 years.
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Thank you Owen Naidoo for your assistance and speedy response.
My experience with Debt Rescue has truly outstanding. Owen Naidoo and the entire team have consistently demonstrated dedication, and genuine care throughout my debt review and annual review journey. Whenever I needed clarity, reassurance,the team was always there to guide me with patience and understanding
Thank you once again, Owen Naidoo, for all your assistance and support during the process.
Regard
Fk

Antwort von Debt Rescue (Pty) Ltd
The staff are quick to respond and helpfull

Antwort von Debt Rescue (Pty) Ltd
To Trisha and Bongani
Thank you for assisting with what has happend and i do apologize for my rudeness.
You are kind and warm people and was uncalled for from my side.
Hope you can accept my apology

Antwort von Debt Rescue (Pty) Ltd
Owen Naidoo made the process quote smoothe and effortless. Debit Rescue has always been accommodating and understood my plight from day one.
Thank you for your continued support

Antwort von Debt Rescue (Pty) Ltd
Owen was helpfiull with my annual review. Complaints are handled politely and friendly.

Antwort von Debt Rescue (Pty) Ltd
From the beginning I've had good service. I'm always being kept up to date. Owen Naidoo has also been amazing in my annual review. Weel Done!

Antwort von Debt Rescue (Pty) Ltd
Debt Rescue. Owen Naidoo. Thank you for your awesome client service.

Antwort von Debt Rescue (Pty) Ltd
Owen Naidoo has been helpful from the very start. So happy with the service received from Debt Rescue.

Antwort von Debt Rescue (Pty) Ltd
Excellent service, Debt Rescue has helped me in more ways than I can explain. A big thanks to Owen for fast and excellent assistance.

Antwort von Debt Rescue (Pty) Ltd
Owen is the friendliest most sufficient consultant working at debt rescue. Highly recommend him

Antwort von Debt Rescue (Pty) Ltd
I have only received good service from the team at debt rescue. Particularly, when I needed a grace period...Owen Naidoo really simplified the entire process. Thanks!

Antwort von Debt Rescue (Pty) Ltd
Owen is the best assistant that you can ask for always ready to assist you in what ever you need

Antwort von Debt Rescue (Pty) Ltd
Debt Rescue was brilliant for the first couple of years when I was badly overindebted. I am now at the end of my journey with only one debt to settle. Since then, as I started to clear my debt one by one this year, the communication started to slow down. Suddenly my requests weren't as important. And especially now, with this last account, trying to close it and get them to deduct a reduced amount from my account has been almost impossible. For over two months my emails have gone mostly unanswered, and when they answer, they just resend information that I have sent them with no new direction or next steps. It seems their departments do not communicate with each other, and they definitely do not prioritise clients who are about to leave them because they are settling their debts.
This speaks volumes of how they view client service. When we have business to offer them for the foreseeable future, their communication is brilliant, yet when you are on the verge of leaving them, they drag out the process for as long as they can; they do not answer emails or offer any calls from their end. When they do, they do not take any action. My debt counsellor has probably spoken to me three times since I subscribed to their services three years ago, and they have continued to deduct money from my account for the past two months based on my old debt amount, even though I now have significantly less debt.
This situation is putting my own studies directly in danger, as I budgeted for paying the freed-up monthly amounts towards these studies after settling earlier debts. I now have not been able to continue my studies for two months. This is directly related to Debt Rescue's inability to respond to emails, clarify basic questions, and adjust my debit amount.
You are meant to help clients get OUT of debt, not keep them there. Your initial service was excellent, but it's shocking to see how poorly you treat a client now seeking to escape debt.

Antwort von Debt Rescue (Pty) Ltd
Great customer service from Owen Naidoo at Debt Rescue. He is attentive to customer requirements and requests.

Antwort von Debt Rescue (Pty) Ltd
Best service received from Owen Naidoo, my query was promptly attended to my satisfaction.

Antwort von Debt Rescue (Pty) Ltd
Debt Rescue is a thorough and professional company, and their staff—especially Marlize van Wyk—truly stand out. Marlize has the skills, training, and empathy to guide you through every step of the process, from making the initial decision to enter Debt Review right through to completion.
Their procedures are accurate and aligned with the National Credit Act, and they operate as legitimate, registered debt counsellors. Whether your situation arose from difficult circumstances or unforeseen setbacks, you can rely on their qualified support and steady guidance throughout.

Antwort von Debt Rescue (Pty) Ltd
Thank You OWEN NAIDOO !! Made the experience quick and easy !

Antwort von Debt Rescue (Pty) Ltd
I can ONLY say a big thank you to Debt Rescue! All you ladies are fantastic and I received the best service from day one in 2021, COVID-19 wasn't kind to my debt, but you saved me, helped me every step of the way! I am Debt free and about to receive my clearance certificate and dept flagged removal! Lucy, Eklesista, Beyonce and everyone I missed out, thanks you!! You're seriously the best team, business and people in South Africa!
Regards Leon Rossouw

Antwort von Debt Rescue (Pty) Ltd
Awesome service from Sha-Sha-Lee Gordon. Since I started the process to remove the debt review she has been assisting me and keeping me updated of all changes. Really appreciate her prompt responses, kindness and professionalism in handling my case. High Five to her.

Antwort von Debt Rescue (Pty) Ltd
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