Very disappointing experience
Very disappointing experience. I paid extra specifically for a guaranteed delivery time slot (10:00–16:00), yet the order was still delivered late. The entire reason for paying the additional fee was to ensure the delivery arrived on time.
Communication about the delay was poor, and the updated delivery estimate only appeared later in the day. If customers are charged extra for timed delivery, the service should actually respect the agreed time window.
Unfortunately, this completely defeated the purpose of the order.








