The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... Mehr ansehen
Unternehmen hat geantwortet

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The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... Mehr ansehen
Unternehmen hat geantwortet
Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... Mehr ansehen
Unternehmen hat geantwortet
From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Mehr ansehen
Unternehmen hat geantwortet
Great process from start to finish, really helpful that the cycle shop knew exactly what I needed to do too :-).
Unternehmen hat geantwortet
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Vereinigtes Königreich
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Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.

Antwort von Cyclescheme
The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!

Antwort von Cyclescheme
The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.

Antwort von Cyclescheme
This is such a great idea, really easy to use and gives you a great opportunity to save.

Antwort von Cyclescheme
Very easy and quick to complete process. Only took a couple of days to approve and then I was able to order new bike. This is my 2nd bike through Cyclescheme, would highly recommend

Antwort von Cyclescheme

Antwort von Cyclescheme

Antwort von Cyclescheme
The idea of the scheeme is good, my company gave good information and was quick with the paper work, and the dealer is being very kind.

Antwort von Cyclescheme
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions.
The delay was on the payment by my company's side, after the certificate was approved. Not anyone's fault really, just slow internal steps, but I ended up being the one following it up, again and again, on my own.
My feedback for Cyclescheme: after approval, that is the moment things can go quiet. A proactive follow-up with the employer at that point would help a lot, so the employee is not left chasing it alone.
Overall: a good scheme, just needs a bit more support at the handover stage, so people don't feel they are pushing it forward by themselves.

Antwort von Cyclescheme
The people behind the scenes were very helpful when helping me resolve first of all requesting a new voucher value and second of all changing shop. However, there are a few pitfalls I found frustrating. When purchasing online with Evans cycles (I gather it would be the same anywhere else), I was purchasing things for myself under the scheme and some things for my wife. There was no mechanism to top up the funds on the order to cover my wifes items meaning I had to make a second order and hence pay two rounds of delivery costs. It's a shame there isn't a mechanism to identify which items on an order should be covered by the voucher such that people buying more can stick to a single order and not multiply up the delivery costs. I also hadn't considered the delivery cost at all when determining my voucher value which meant I had to drop an item off my purchase, so a warning to others not to be as foolish as I was.

Antwort von Cyclescheme
Really easy process. Had my certificate within the week and the bicycle shortly thereafter. Second time using Cyclescheme.

Antwort von Cyclescheme
An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your order. This will be the first and last time!

Antwort von Cyclescheme
Good customer service and excellent bikes in store.

Antwort von Cyclescheme
Online access reasonably straight forwards and secure.
I could be improved by speeding up the issuing of the note, it took less than 1 day for WSP to approve and over 14 days for Cycle scheme to issue the certificate of approval to complete the purchase,

Antwort von Cyclescheme
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