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Cyclescheme Bewertungen 

1'460
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great process from start to finish, really helpful that the cycle shop knew exactly what I needed to do too :-).

Unternehmen hat geantwortet

Unternehmensdetails

  1. Straßenradfahren
  2. Personalberatung

Vom Unternehmen geschrieben

Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1460 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(1'460)

261 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Super easy to apply

Super easy to apply, and the comms are spot on for frequency, information, and length.
The process is straightforward and carefully explained.

15. Juli 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Lucy,

Thank you for taking the time to leave a review.

We're so happy to hear that you found our application process easy and our communication clear and informative. We appreciate you sharing your positive experience with us!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Clear and easy to use

Clear and easy to use. Speedy as well

14. Juli 2026
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Antwort von Cyclescheme

Hello Innes,

Thank you for taking the time to leave a review.

We're happy to hear that our product is clear, easy to use, and speedy for you. We appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

SImple and fantastic value

The process is simple and the calculator to see how much you will pay is excellent. I didn't splash out on a bike that was over specced for my needs and that made the bargain that this would always be even better. Very happy with my new shiny dark red bike and it goes like the wind!

10. Juli 2026
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Antwort von Cyclescheme

Hello Kevin,

Thank you for leaving a review.

We are so happy to hear that our process was simple and that our calculator was helpful in finding the perfect bike for your needs. It's wonderful to know you are enjoying your new dark red bike and that it goes like the wind! Thank you for sharing your positive experience with us.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Cycle to Work Scheme

The whole application process was straightforward and worked really well. I was able to secure the bike of choice at a local retailer that I had confidence in and easy to get too for collection and bike tune.

10. Juli 2026
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Antwort von Cyclescheme

Hello Andrew,

Thank you for taking

We're so glad to hear that our application process was straightforward for you! It's wonderful to know that you were able to secure your bike of choice at a convenient local retailer for collection and tune-up. We appreciate your positive feedback.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

This is such a great idea

This is such a great idea, really easy to use and gives you a great opportunity to save.

25. Juni 2026
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Antwort von Cyclescheme

Hello Mason,

Thank you for leaving a review.

We're so happy to hear you find our service easy to use and that it helps you save. Thank you for your wonderful feedback!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Very easy and quick to complete…

Very easy and quick to complete process. Only took a couple of days to approve and then I was able to order new bike. This is my 2nd bike through Cyclescheme, would highly recommend

4. Juli 2026
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Antwort von Cyclescheme

Hello Karen,

Thank you for taking the time to leave a review.

We're so happy to hear that you found the process easy and quick, and that you're enjoying your second bike through us! Thank you for your kind words and for recommending us.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

easy process and well worth it

It is such an easy process, and well worth it

10. Juli 2026
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Antwort von Cyclescheme

Hello Armin,

Thank you for taking the time to leave a review.

We're so happy to hear you found the process easy and worthwhile. We truly appreciate your positive feedback!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Move your legs to feel alive

The idea of the scheeme is good, my company gave good information and was quick with the paper work, and the dealer is being very kind.

2. Juli 2026
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Antwort von Cyclescheme

Hello Jose,

Thank you for leaving a review.

We're so glad to hear that our scheme's concept resonated with you and that our team provided excellent information and prompt paperwork. We appreciate your kind words about our dealer.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

A positive experience, with one thing to flag

Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions.
The delay was on the payment by my company's side, after the certificate was approved. Not anyone's fault really, just slow internal steps, but I ended up being the one following it up, again and again, on my own.
My feedback for Cyclescheme: after approval, that is the moment things can go quiet. A proactive follow-up with the employer at that point would help a lot, so the employee is not left chasing it alone.
Overall: a good scheme, just needs a bit more support at the handover stage, so people don't feel they are pushing it forward by themselves.

6. Juli 2026
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Antwort von Cyclescheme

Hello Valeria,

Thank you for taking the time to leave a review.

We truly appreciate your positive feedback regarding our clear process and helpful support. Your suggestion for proactive follow-up with employers/employees after certificate approval is invaluable and we'll pass that forward for you.

Kind regards
The team at Cyclescheme

Bewertet mit 3 von 5 Sternen

Don't forget delivery

The people behind the scenes were very helpful when helping me resolve first of all requesting a new voucher value and second of all changing shop. However, there are a few pitfalls I found frustrating. When purchasing online with Evans cycles (I gather it would be the same anywhere else), I was purchasing things for myself under the scheme and some things for my wife. There was no mechanism to top up the funds on the order to cover my wifes items meaning I had to make a second order and hence pay two rounds of delivery costs. It's a shame there isn't a mechanism to identify which items on an order should be covered by the voucher such that people buying more can stick to a single order and not multiply up the delivery costs. I also hadn't considered the delivery cost at all when determining my voucher value which meant I had to drop an item off my purchase, so a warning to others not to be as foolish as I was.

18. Mai 2026
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Antwort von Cyclescheme

Hello,

Thank you for taking the time to leave a review.

We are pleased to hear our customer service was able to help you out when needed.

Unfortunately, HMRC/Department for Transport changed the ruling regarding 'top-ups' at the start of 2020 (when scheme limits were removed). This is most likely due to issues regarding 'duel ownership' of the equipment, which goes against the process of it being a Hire agreement.

As Evans cannot identify (via their systems) which items are for you and which are for your wife, it simply stops the transaction from happening to make sure the rules are adhered to. You are able to include the postage cost within the certificate value (in fact we recommend it as you'll save the Tax/NI), but that would only cover your own order.

We hope that at least sheds some light on the process.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Really easy process

Really easy process. Had my certificate within the week and the bicycle shortly thereafter. Second time using Cyclescheme.

20. Juni 2026
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Antwort von Cyclescheme

Hello SB,

Thank you for taking the time to leave a review.

We're so glad to hear that your Cyclescheme experience was easy and efficient, and that you received your certificate and bicycle so quickly! Thank you for your continued support.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

All straightforward

All straightforward

30. Mai 2026
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Antwort von Cyclescheme

Hello Joe,

Thank you for taking the time to leave a review.

We do appreciate your positive feedback and glad you found the process straight forward.

Kind regards
Pure Card Team

Bewertet mit 2 von 5 Sternen

First and last time

An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your order. This will be the first and last time!

5. Juli 2026
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Antwort von Cyclescheme

Hello John,

Thank you for taking the time to leave a review and very sorry to hear you have had some issues receiving your bike.

If you would like us to note this on your certificate, please do contact the customer service team who will be happy to do so for you.

The team can be reached on 0344 879 5101 or info@cyclescheme.co.uk

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

5 star service

5 star service, would absolutely recommend

4. Juli 2026
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Antwort von Cyclescheme

Hello Leigh,

Thank you for taking the time to leave a review.

We're so happy to hear you had a 5-star experience! We truly appreciate your recommendation.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

So easy

So easy! Really fast and a great way to spread the cost.

4. Juli 2026
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Antwort von Cyclescheme

Hello Maria,

Thank you for taking the time to leave a review.

We're so happy to hear that you found our process easy and efficient! We appreciate your positive feedback.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Buna

Sunt foarte mulțumit de bicicleta

4. Juli 2026
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Antwort von Cyclescheme

Hello Viorel,

Thank you for taking the time to leave a review.

Google translate: Sunt foarte mulțumit de bicicleta = I am very satisfied with the bicycle.

We are pleased you are happy with your bike and hope you enjoying riding it!

Kind regards
Pure Card Team

Bewertet mit 5 von 5 Sternen

Good customer service and excellent…

Good customer service and excellent bikes in store.

3. Juli 2026
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Antwort von Cyclescheme

Hello David,

Thank you for taking the time to leave a review.

We are so glad to hear you enjoyed our customer service and bike selection. We appreciate your kind words!

Kind regards
The team at Cyclescheme

Bewertet mit 3 von 5 Sternen

Online access reasonably straight…

Online access reasonably straight forwards and secure.
I could be improved by speeding up the issuing of the note, it took less than 1 day for WSP to approve and over 14 days for Cycle scheme to issue the certificate of approval to complete the purchase,

29. Juni 2026
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Antwort von Cyclescheme

Hello Daniel,

Thank you for taking the time to leave a review.

Here at Cyclescheme we always aim to released certificates as fast as possible, however we are also tied to the employers own in house processing times.

We will always get your certificate out as soon as it is ready.

Kind regards
The team at Cyclescheme

Bewertet mit 4 von 5 Sternen

Felt like Xmas

Felt like Xmas

30. Juni 2026
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Antwort von Cyclescheme

Hello,

Thank you for taking the time to leave a review.

We do appreciate your positive feedback.

Kind regards
The team at Cyclescheme

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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