Crytec Power Bewertungen 

748
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Products arrived damaged after they were unpacked. Emailed the company immediately with photos. Followed up the email later that day. No response so I emailed again yesterday. No response. So I messag... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time I have purchased from Crytec and was unsure at first! How wrong I was, fantastic 7 tonne log splitter, great price and delivered super fast. Fitted together easily and is engineered to la... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased a compressor that developed a leak from the compressor to air tank after 11 months of use, rang Crytec and a new pipe was delivered next day. Fantastic service, from the moment of contact it... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was dubious of purchasing Chinese machinery, however Crytec made it easy, having a person you can talk to in the UK was great. My digger arrived same day (actually within 7 hours of ordering) I foll... Mehr ansehen

Unternehmensdetails

  1. Ausrüstungslieferant
  2. auch in
  3. Baumaschinen- und Zubehörfachhandel

Vom Unternehmen geschrieben

UK Based business Providing products across several sectors, mainly focusing on the construction, forestry and Garden sectors


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

748 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.5

Alle Bewertungen

(748)

137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I bought a digger 😁

Bought a crex6md mini digger / excavator and a 500kg powered barrow from crytec for a very good price as we got it on a bank holiday deal. The staff are friendly and knowledgeable and we discussed my needs and settled on the two machines I've mentioned, as we're only about 30 mile away they offered to deliver it themselves so we didn't get charged delivery cost and also the product was less likely to get damaged in transport there were a few minor problems with delivery date and a couple of bolts missing under seat these problems were rectified speedly and efficiently and to my satisfaction I have only had a couple of plays on the digger and The Barrow, as we've not had time and other commitments whether problems etc which brings me to the point that as we've bought them we use then at our leisure and not being charged hire costs{my wife says she's going to use the barrow for taking the washing up and down the garden when we've done with it} but so far they are excellent value for money and overall it's been a great experience next time I want some boys toys to play about on I will be contacting crytec power thanks to all the team and keep up the good work
Nick and Tracy

28. August 2026
Bewertet mit 1 von 5 Sternen

Avoid the Meadowmaster

I would personally give the Meadomaster a wide berth for several reasons:
1. It appears to be a rebranded Chinese import (checkout ‘Tiercel’). The give away is that the manual wasn’t provided with it; when I asked for one it clearly wasn’t for the Meadomaster - more the Chinese version with a new front page stuck on.
2. There is a design flaw in that the deck raising lever joins a pivot point on the frame where there is insufficient reinforcement. As a result it distorted the frame of mine over time causing the deck level to drop to an unusable height (confirmed by the independent inspection I got in order to proceed my section 75 claim (see below). Happy to post this if needed.
3. The warranty is a parts supply only (you are expected to make your own repairs). So unless you are quite mechanically minded it’s of no use.
4. Due to the fact that it’s a Chinese import, my experience is no company would touch it for servicing.
5. Due also to the fact that it’s a Chinese import there are no parts available anywhere other than through Crytec and even they have problems laying their hands on new replacement parts (I have email proof to this effect and happy to post this).
6. When you do put in a warranty claim to get your money back as the machine is all but useless - it is ignored - again I have the sent email as proof.
7. If you still wish to risk the purchase for God sake do it on Barclaycard or another credit card as this is the only way you can get your money back when things go wrong.

Best avoided!

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Buying Chinese machinery made easy.

I was dubious of purchasing Chinese machinery, however Crytec made it easy, having a person you can talk to in the UK was great. My digger arrived same day (actually within 7 hours of ordering) I followed up with more accessories purchasing which were great.

27. August 2026
Bewertet mit 5 von 5 Sternen

Dumper from Crytec.

I have purchased a dumper from Crytec.

I was initially impressed by the information on the website including a video. Once contact was made with the sales team they were very helpful and quick to respond.

When I decided to purchase the machine the collection process was very easy to organise and the machine was ready for me to collect when I arrived. The demonstration I received when I collected was informative and much appreciated.

The machine itself is nicely finished and looks to be of good quality and I’m happy with its performance on the job.

There has been an electrical issue with the dumper and the Crytec team have been brilliant in assisting with helping diagnosing, sending replacement parts and sorting the issue.

Overall the customer experience has been brilliant.

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought a 500BS woodchipper which was never set up correctly

I bought a 500BS woodchipper which clogged up on first use with laurel clippings, I tried several other times with various branches but it always stripped off the bark and clogged up. I got fed up with dismantling and cleaning out. I should have sought redress under warranty, but poor health then meant I left it unused for just over a year. I finally tried again with same result so contacted Crytec support. They referred me to an Engineer contactable only by phone. Over many calls he tried to be helpful within the constraints of his brief, did send some replacement blades, and suggested I try various options. I tried many of the adjustments with the help of a mechanic who I had to pay, and finally got the machine working after carrying out another suggested adjustment. The upshot was that it had never been set up properly. They did not want to know, their 'support' line just told me every time to contact the engineer by phone, not so easy, as difficult to get through. Apparently their support line is manned by sales staff who never pass on any of your queries or information to the overworked ' Engineer' . I would not ever use them again or recommend them to anyone. If something goes wrong they are not really interested and you will waste a lot of time going around in circles until they get you to give up !!

21. Juni 2026
Bewertung ohne vorherige Einladung
Crytec Power-Logo

Antwort von Crytec Power

Thank you for your review. We are sorry to hear that your experience did not meet your expectations.
To provide some context, the machine was used and reported to us more than a year after purchase, well outside the period in which any initial setup issue could reasonably have been identified and addressed under warranty. Despite this, we spent considerable time assisting you, including arranging direct support from our engineer, providing extensive troubleshooting guidance, and supplying replacement chipper blades free of charge at our own expense.
Our engineer worked with you over numerous phone calls to diagnose the issue and suggested a range of adjustments. As you note in your review, the machine was ultimately made fully operational following these adjustments. While we appreciate that the process was frustrating, the support provided went significantly beyond our warranty obligations given the age of the machine and the time elapsed before the issue was reported.
We take customer service seriously and always try to help where we can. In this case, we provided technical support, replacement parts at no cost, and ongoing assistance until the machine was functioning correctly. We are therefore disappointed that our efforts have not been reflected in your review.
We wish you all the best and hope the machine continues to serve you well.

Bewertet mit 5 von 5 Sternen

Service and communication was…

Service and communication was excellent. From time of ordering to delivery to the Highlands was under a week.only issue i had was once I recieved delivery I did not check the digger and I found some damage to the bottom off the base this does not affect the operation..

26. Juli 2026
Bewertet mit 5 von 5 Sternen

Its now a snip of a job

Bought a Cordless Grass Cutter for my sister. She now wished she'd had yrs ago. It's made a job that was tight to get to with hand shears a lot more easier to do & also cutting grass underneath bushes that are low to the ground.

2. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Quality

Looked hard to find the right 72" Tool Cabinet at the right price so, wondered if I had made the correct decision to buy from Crytec Power.
My whole experience was brilliant.
The price was right, the quality fantastic and the Crytec staff very helpful. BRILLIANT.

30. Juli 2026
Bewertet mit 1 von 5 Sternen

Products arrived damaged after they…

Products arrived damaged after they were unpacked. Emailed the company immediately with photos. Followed up the email later that day. No response so I emailed again yesterday. No response. So I messaged last night via their Facebook page via messenger…… no response, rang their phone number …. No answer….. not a great first time using this company

29. Juli 2026
Crytec Power-Logo

Antwort von Crytec Power

Thank you for your review.
We are sorry that your initial order arrived with damage and understand your frustration at that stage. As soon as the issue was brought to our attention, we worked with you to find a resolution and offered a partial refund as a goodwill gesture. When this was not acceptable, we arranged and supplied replacement items at our expense.
Unfortunately, after the replacement products had been dispatched and delivered, they were rejected and returned. This resulted in significant transport and handling costs exceeding £700, despite our efforts to resolve the matter promptly and fairly.
We always aim to look after our customers when problems arise and believe we offered reasonable solutions throughout this process. While we regret that we could not reach an outcome that satisfied you, we are disappointed that the substantial efforts and costs incurred by us to rectify the situation have not been reflected in your review.
We wish you all the best going forward.

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