CreditFirm.net Bewertungen 

63
TrustScore 3.5 von 5

3.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've been sending clients to credit firm for about 3 or 4 months and have started seeing some great results. Clients are coming back with higher credit scores, fewer collections, charge offs, etc... a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolutely terrible experience. This company is a complete waste of time and money. They promised results and delivered nothing. For months, I barely got any updates unless I chased them down repeated... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m having a good experience so far, started about 2 months ago in June and have 7 accounts removed from Equifax, 6 removed from Experience and 4 removed from Transuion. I spoke to my credit person at... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The most useless service I have ever seen. They never do anything until you email or ask. All they did was removed 2 address from my credit, not even inquiry was removed. They will never update you on... Mehr ansehen

Unternehmen hat geantwortet

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3.7

Akzeptabel

TrustScore 3.5 von 5

63 Bewertungen

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3.7

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(63)

9 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I’m usually not one to write reviews…

I’m usually not one to write reviews but, after neglecting my credit for years I finally had the courage to take a look at my credit report and I was in complete shock. So much stuff I didn’t even know existed. Old debt for Comcast, AT&T, an apartment complex I left because they had roaches, car insurance, medical, so much!!!! Pages and pages of companies I’ve never heard off all saying that I owe the money. Made my head spin. I was going to let it go but, I decided that I was going to do something about my scores once and for all. I signed up a few months ago with creditfirm.net and although we’re not done yet, we’re making great progress. I had 17 accounts removed so far and my scores are starting to go up. I know that there’s a lot more work to do and that this process takes time but, for the first time in a while I have hope, hope that things will be better, and I have faith in creditfirm. God bless you, the work that you do is so important, thank you for helping me!

10. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wasted time and money.

Credit firm was great at first. Then just fizzled out. Was notified of only 2 rounds of disputes by credit bureaus. 1 for employment history/addresses and 2 actual credit disputes. Then never got any notifications since. Now every month though the portal says they’re disputing but I question if they’re really doing the work. Those disputes happened in 11/21 and it’s now 5/22. 10 months without a single point increase. Oh and the communication, this company gets a 0. You can never talk to your counselor, they have to call you back. I waited over a week to hear back from mine before I said enough is enough and just cancelled. Wasted $500.

3. Mai 2022
Bewertung ohne vorherige Einladung
CreditFirm.net-Logo

Antwort von CreditFirm.net

Hi Michael,

Thank you for reaching out to us through TrustPilot and allowing us an opportunity to resolve this issue. According to your latest credit reports, we have seen some progress with the removal of derogatory information including a $1,100 charged-off Capital credit card from Equifax, the removals of late payments from a Wells Fargo auto loan on Equifax, the removal of a Nationwide Recovery Systems medical collection from all 3 bureaus and a collection from Phoenix Financial Systems from all 3 bureaus.

I'll email you a complete detailed update once it is completed.

Although we had some success with the removal of several accounts, there were quite a few more derogatory charged-off accounts actively reporting outstanding/past due balances. This is the reason why the scores didn't change much.

The fact that you have not received the result letters from the credit bureaus is concerning, which I why I just called TransUnion to make sure that they had been receiving the letters that we have been sending them.

According to the TransUnion representative I spoke with, within the last month there have been 3 separate disputes initiated on 4/1/2022, 4/28/2022, and 5/2/2022. Please feel free to confirm this information with TransUnion, you can reach them directly at (800)-916-8800.

I will contact Experian and Equifax next and email you the information I gather from them.

Regarding our service, with all clients, we try to set very clear expectations. There is no magic to credit repair and no secret letters that can delete everything derogatory from your credit reports. We use the FCRA, FDCPA, FCBA, etc... for compliance verification and attempt the removal of derogatory information due to inaccuracies or non-compliance to the aforementioned laws.

The work we completed in your case included, credit bureaus disputes, section 609 requests, method of verification, debt validation, investigations through the CFPB, FTC, OCC, etc....

We even reached out to you in February to find out whether you would be open to settling some of the charged-off accounts in order to speed up the process. We usually do not handle debt settlements for our clients but, we wanted to help as much as we could and do everything possible to increase your scores.

Regarding the communication issue that you reported, according to our system, I'm showing that every note you left us in our client portal had been answered and every email has been replied to. I am seeing that you called recently to find out the status of your case and we responded back to let you know that we were in the process of getting an update together and would contact you as soon as it was completed.

I'm very sorry to hear that you are dissatisfied with our services. We are constantly striving to provide the best service possible, and I apologize if you didn’t feel that is what you received.

- Deborah

Bewertet mit 5 von 5 Sternen

Crazy

Started with this company because of the low price and expected them to drag their feet for their monthly payments but, surprisingly enough they disputed every negative account I had in the first month (there were over 40 on each bureau), and even sent letters to the collection agencies which got a whole lotta stuff deleted. Credit Firm removed more accounts in 2 months than Lexington Law did in the 6 months I was with them. Lexington was disputing 3 or 4 accounts at a time and was charging me $120 a month, CreditFirm disputed EVERYTHING for $50 a month! If you're going to get a company to fix your credit, do yourself a favor and give CreditFirm a shot. They are sooooo much better and faster.

20. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Let's be real

Let's be real, I could have done all this myself for free, but I don't have the time or motivation to sit here, write these letters, follow up, and deal with all this nonsense. I got these guys to do the work for me and to be honest, I don't regret it for one moment. I could have saved a few hundred bucks doing this stuff myself but, I work enough at my job and don't need to be on the clock when I get home. Credit Firm did all the work for me and removed a bunch of debt from my reports. Scores went up, well worth it.

11. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just had 27 medical collections come…

Just had 27 medical collections come off my experian report. My other reports were absolutely prefect, but for some reason my experian score was in the dumps. I found out that the same collection agency was reporting all these different collections ranging from $15 to $100 on my experian report and these accounts weren't letting me get an SBA business loan. I called the collection company and they told me that even if I paid them they wouldn't remove the accounts. Now these things are off my report and I didn't have to pay them, lol.

8. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good credit repair

I thought this looked scammy at first, but I signed up anyway because I really needed to fix my credit. The service actually works surprisingly well. For me, at least, it's helped increase my scores, and I've noticed more credit card offers in the mail.

4. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super impressed!

Had some issues at first, but they completely corrected the issues! They have been absolutely fantastic ever since. Multiple items that I had previously been told could not be removed have been removed. Absolutely recommend these folks for anyone thinking their case is a lost cause because they will prove that it is not!

27. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I wasn't expecting much, BUT WOW!

My expectations were low going in. I have used other credit repair services before. I spend a year watching Lexington Law dispute 2 accounts at a time with nothing to show for it. THIS IS ON A WHOLE NOTHER LEVEL! One month in and I'm already starting to see accounts comin off. It works

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m having a good experience so far

I’m having a good experience so far, started about 2 months ago in June and have 7 accounts removed from Equifax, 6 removed from Experience and 4 removed from Transuion. I spoke to my credit person at least 3 times already and he helped me open a credit card to get my scores up. I’ll come back in a few months and update on how I’m doing.

25. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

worked for me

I been using the service since April and so far I had a bunch of collections deleted from my reports and my scores on credit karma all went up.

6. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t waste your time

I have been with them since feb 2021 not one thing has been removed. I try and get in contact with them but no reply most of the time or it’s takes weeks to hear something back.

22. Juli 2021
Bewertung ohne vorherige Einladung
CreditFirm.net-Logo

Antwort von CreditFirm.net

Hi Jarvis,
Sorry to hear that your experience with us did not meet your expectations. According to your credit reports, we did have some positive results. In the 3 months of service we were able to DELETE the $21,999 repossession from Santander and Enhanced Recovery collection account from all 3 of your credit reports. We emailed you the case update on July 9, 2021 and updated the portal the same day, which was the day after you requested an update. Please check your SPAM folder if you don't see the email from us.
Good luck moving forward and congratulations on the removals.
CreditFirm.net

Bewertet mit 1 von 5 Sternen

Not bad at first but they will not…

Not bad at first but they will not answer questions. DO NOT USE THIS COMPANY!! The first month they answered my questions but no response for months after that. I went with them because of the price and you get what you pay for. Go with them if you want to be ignored and ripped off. Complete frauds.

13. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

CreditFirm simply does nothing, zero communication

They simply do nothing. Before signing up with them, I found quite few positive reviews and decided to try for 3-4 months.
I'm debt free, except mortgage, but because of few missed payments and debt settlement, my current credit score is around 630-650, and i was expecting to remove some of negative items from report, and bump score at least on 50 points.
After submitting disputes to 3 credit bureaus (i'm not sure if they actually submitted them), and waiting for 30-45 days, nothing happened, i didnt receive any mail from credit bureaus. Ok, that would be fine, but any communication with Creditfirm was ignored. They don't respond to your email, dont respond to Notes on your account which supposed to be working as email per them, and every time when you call them to get updates, receptionist assures you that someone will call you back in 48 hours.
Ok, I was very patient, but long story short, after calling them 4 times in June with interval of 7 days between calls, nobody ever called me back. All they needed to do to provide me update for my disputes after 30-45 days passed. I don't care about $50/month fees, I care about improving my credit score and receiving updates, be it good or bad.
Please, give yourself a favor and DONT WORK WITH CREDITFIRM. You will be ignored, charged $50/month for nothing, and lied by receptionist. I got zero result in 2 months with my pretty easy case.

2. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY

DO NOT BUY
This is totally very frustrating to deal with these people. They dont email, call, or answer any questions. They simply stop responding to you. You have to literally cancel your card and get a new one since they don't stop charging your card.
Update 8/16/21
They replied to my review comment today, but nothing has been done on my behalf. Nothing has been removed from my credit report. No agency has changed anything, they mentioned they mailed out stuff, but the only thing they did was update my address to the current one. Horrible service

29. Juni 2021
Bewertung ohne vorherige Einladung
CreditFirm.net-Logo

Antwort von CreditFirm.net

Mr. Perez,
According to the documents you uploaded to our online portal on 5/19/21, you received a notification from Experian stating that the disputes that we initiated were completed on 5/18/21. Those documents also included the results of the investigations into the derogatory accounts. The only communication I see in our system was a call on 6/29/21 at 12:00 EST requesting the cancelation of your account. I'll go through our call/email logs again to confirm that we didn't miss anything and email you back with the information. Regarding your case, we mailed out dispute, debt validation, and section 609 letters to the credit reporting agencies and furnishers. Please let us know if you have any questions or require copies of the letters that were sent out.
Thank you,
CreditFirm.net

Bewertet mit 2 von 5 Sternen

I have been calling their offices for…

I have been calling their offices for 3 weeks now. No response or call back. I get the same lame line from their reps that a specialist will call me back shortly. They all say the same thing but I have not received a call back yet. I emailed still no response. I guess the only way to get an update on my account is to write a bad review. I have had these services since Nov 2020 and it's now March 2021I need an update to see what I'm paying for. The website is pretty much useless.

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Ive been a client for a few months

Ive been a client for a few months. CB claims no disputes were received and thats the reason for no replies. Only Experian claimed it received anything. Emails and calls go unanswered. Ive tried to speak to some management but never get a response. Only the consultant will email then but the issue remains. Apparently only one person works there aside from the virtual office answering service. But they wont admit it. A one man operation isnt a deal breaker but when they wont admit it I see red flags. The issues could easily be resolved with discussion. But their way if doing things escalates things with clients unecessarily. Ive been ripped off by Lexington Law and was hoping this would be different. One item was remived and only because I paid it off.
Im VERY disturbed that Creditfirm responded to complaints here by putting their debt unfo ON public display in this review section. Great way to protect your clients credit report info guys! Extremely un professional SMH. Do that to me and ill seek legal action against you without hesitation. Its a bad idea. What did i get for asking for a manager, a cancellation notice from the company. Incredibly unprofessional and if not fixed i will be motivated to post everywhere about this company.

28. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They won’t lift a finger!

They won’t lift a finger! If you do business with them, you’ll wait for the amount time they’ll tell you to wait after paying them, and then nothing. Because they send ZERO dispute letter to the credit bureaus. If you don’t believe me after paying them call the bureaus! They are the most dishonest people ever. They are using our desperate situation shamelessly and should be arrested.

5. Januar 2021
Bewertung ohne vorherige Einladung
CreditFirm.net-Logo

Antwort von CreditFirm.net

Hello Valencia,

We mailed dispute letters to the credit reporting agencies on 9/23/2020 and 11/21/2020, as well as debt validation and section 609 letters to the credit furnishers. When the first set of dispute letters did not produce a response we made sure to mail the second round with tracking. Below, please find the tracking information for the letters that were mailed to all 3 credit bureaus on 11/21/20.
Equifax: 9505513702460326181781
TransUnion: 9505513702460326181798
Experian: 9505513702460326181804
Feel free to provide this information to the credit reporting agencies.

Since enrolling in our services, the $608 Receivables Performace collection account was removed from your Equifax credit report, the $197 IC Systems collection account was removed from your Experian credit report, the $1,041 charged-off Credit One Bank credit card was removed from all 3 credit bureaus, and the $1,164 charged-off Credit One Bank credit card was removed from all 3 credit bureaus.

Ultimately, your investment of $99.98 has resulted in several removals, including 2 charged-off credit cards with balances of over $2,200 that were removed from all 3 bureaus and the removal of several collections.

Congratulations on the removals and good luck with your credit repair journey moving forward.

Sincerely,
CreditFirm.net Client Services Team

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