Countrywide Hearing Bewertungen 

146
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were connected with Countrywide Hearing via our insurance company. The team were incredible, polite, knowledgeable and guided us through the process and consistently followed up at each step. They... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent company, knowledgeable very helpful and prompt replacement of my husbands hearing aids. Thank you Brandon whom we dealt with.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Audiologe
  2. Hörgeräte-Reparaturdienst
  3. Hörgeräteakustiker
  4. Haushaltsversicherung
  5. Versicherungsagentur

Vom Unternehmen geschrieben

Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

146 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.9

Alle Bewertungen

(146)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Most Helpful

I made a claim on behalf of my mother who has dementia. Countrywide Hearing dealt with my insurance claim in a highly professional way. The staff were most pleasant, helpful and efficient. They took note of my requirements and kept me informed by phone every step of the way.
The appointed audiologist was both patient and understanding when dealing with my mother.

20. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you Valerie, we are delighted to hear that you are happy with the service provided. We are always happy to help if you need anything further, please don't hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Professional

You are to be congratulated in employing a man of excellent integrity in Luke John who handled my claim in a professional and timely manner. Staff of this calibre can only enhance your reputation in the marketplace.

12. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you very much Andrew, we've let Luke know about your kind words!

Bewertet mit 5 von 5 Sternen

First class

First class, prompt and professional service, Faultless . Excellent customer service.

5. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you Clive, delighted to hear you had a faultless experience with Countrywide Hearing!

Bewertet mit 5 von 5 Sternen

Outstanding service at every point of…

Outstanding service at every point of contact. Impossible ro overstate just how helpful and efficient everyone has been from start to finish

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Dear Mr Burwell, thank you for your kind review! We hope you are happy with your replacement hearing aids. Please don't hesitate to contact us on 0330 016 5110 if you need any further assistance.

Bewertet mit 5 von 5 Sternen

Everyone was efficient

Everyone was efficient, claim dealt with very promptly, within days of claim. Great service from all companies involved.

27. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you very much for your kind review!

Bewertet mit 5 von 5 Sternen

Go Chris!

Chris at Countrywide was so professional and explained the procedure from first to last. The hearing aids are perfect.

22. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you Patricia, we really appreciate your feedback. We will pass this onto Chris also - he'll be delighted that the hearing aids are working perfectly! If you need any further support, please don't hesitate to contact us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

Great service

Niall at Countrywide hearing was very helpful. Countrywide Hearing liaised with the insurance company & my husbands new hearing aids were fitted quickly.
Really impressed

8. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Hi Denise, thank you so much for your kind review. We are really pleased to hear your husbands replacement hearing aids were fitted quickly. If you need any further support please don't hesitate to contact us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

The gentleman Niall Thomas that I spoke…

The gentleman Niall Thomas that I spoke too regarding my cliam was just fantastic. His customer service skills was first class. He was so helpful from start to finish.

28. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Hi Katrina, Thank you very much for your kind review. I will pass along your comments to Niall, who will be delighted he could help. If you need any further assistance please don't hesitate to contact us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

Countrywide were very prompt following…

Countrywide were very prompt following on from an insurance claim for the loss of my hearing aids.
They called and were very knowledgeable and responsive. They advised me on the next steps and ensured I had my replacement aids in double quick time. Faultless. Excellent service.

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Hi Grant, thank you so much for your review. We are delighted we could help you quickly! If you need any further assistance, please don't hesitate to call us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

Faultless service

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, efficiently and hassle free. The appointed audiologist came to the house on time and was very thorough. Husband very happy - as am I, as I can stop shouting ( talking loudly). Calls from other Countrywide staff to check on progress and to make sure all well were very welcome. Cannot fault anything

3. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Hi Gillian, thank you so much for your kind review. We are delighted to hear that the replacement for your husband went well, and that you are both happy. We will pass along your comments to our Audiologist also. If you need any further support from us, please don't hesitate to contact us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

I lost my hearing aid on holiday and…

I lost my hearing aid on holiday and contacted my insurers (Saga) when I returned home. They were marvellous - kind, competent and efficient. They passed me on to a lovely Countrywide audiologist called Ian who was absolutely excellent. He was so knowledgeable and professional and within a few days my new aids were fitted. What a superb service……
Thank you so much.

31. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you very much for your kind review Mrs Hussey, we really appreciate the feedback! We'll be sure to let Ian know he is doing a fantastic job. Please don't hesitate to contact us on 0330 016 5110 if you need any further support.

Bewertet mit 5 von 5 Sternen

Quick 'n Easy

They were quick to act, careful with their follow-up and promo with their explanations and delivery.Fitting was done at home, on time, and was carried out with politeness and competence.

7. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you Mr Jeffes, your feedback is appreciated. Please don't hesitate to contact us on 0330 016 5110 if you need any help in the future.

Bewertet mit 5 von 5 Sternen

Great Service

From start to finish, Countrywide Hearing were excellent. No fuss, really friendly and sorted everything straight away. The audiologist visited me within a couple of days with new hearing aids and fitted them. They even contacted me after I had received my new hearing aids to check that all had gone to plan.

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you for your kind review Sandra! Please don't hesitate to contact us on 0330 016 5110 if you need any further assistance.

Bewertet mit 2 von 5 Sternen

My problem with your service is that…

My problem with your service is that the Insurer doesn't appreciate that I do not use hearing aids, as they have been told several times. I am merely the Policy Holder with the onerous task of insuring my wife's appliances.
I also seriously take issue with your insistence on suggesting you were supplying two hearing aids, when you have actually only supplied one, as is required.
I am looking elsewhere for my insurance now as I suspect the claim has been misrepresented in order to inflate later premiums.

23. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Dear Mr Gibson,

We are sorry to hear you are not happy with Insurer on this occasion.

As explained on our recent phone call, we are the hearing aid insurance replacement supplier, and as such do not have any access to your policy or premium information.

However, I hope we have been able to reassure you that the correct single aid replacement has been issued to your wife, and that you can contact us or our Audiologist anytime for help and support with ongoing aftercare. Our telephone number is 0330 016 5110.

Kind regards,
Countrywide Hearing.

Bewertet mit 4 von 5 Sternen

I was very pleased to get my hearing…

I was very pleased to get my hearing aid. Perry was very efficient and knowledgeable

21. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you very much for your review, we are glad to hear the service from the Audiologist met your expectations. Please don't hesitate to contact us on 0330 016 5110 if you need any further assistance.

Bewertet mit 5 von 5 Sternen

Enjoyable appointment.

I felt relaxed throughout the hearing test, thanks to the audiologist's friendly nature. The hearing aids have restored my hearing so I no longer need subtitles on the TV. The information given was very helpful.

15. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Dear Mrs Rayner, thank you for your kind review. It is great to hear you are hearing much better than before. Should you need any further help or advice, please don't hesitate to contact us on 0330 016 5110.

Bewertet mit 5 von 5 Sternen

Fast Response

Once CWH were appointed via my insurance company, Aviva, the claim was dealt with and the new hearing aids bought / fitted very quickly. Thank you.

24. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Countrywide Hearing

Thank you for your review. We are pleased to hear you were happy with the speed of your hearing aid replacement claim. If you need any further support please don't hesitate to contact us on 0330 016 5110.

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