Coolstays Bewertungen 

281
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Completely being switched off from the world was exactly what myself and my partner needed after a stressful couple of months! The outside bath was beautiful looking at the moon and watching the cloud... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fabulous apartment in beautiful surroundings. Caroline and Paul were perfect hosts responding promptly to any issue we had. The little extras provided were lovely unexpected, but really appreciated. T... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Beautiful farm location, very rural with lovely village Inn a short distance away. Very peaceful and relaxing. The Hut is lovely and has everything you need for a relaxing stay.

Bewertet mit 5 von 5 Sternen

The Coop was absolutely stunning! Being in the woodlands watching the squirrels and listening to the birds whilst soaking in a gorgeous outdoor bubble bath was just what my partner and I needed! Such... Mehr ansehen

Unternehmensdetails

  1. Reisebüro

Vom Unternehmen geschrieben

Unique and unusual holiday accommodation - treehouses, shepherd's huts, windmills, hot tubs, views and pools. Cool cottages and amazing villas. Stay somewhere extraordinary with Coolstays!


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

281 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.7

Alle Bewertungen

(281)

104 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Wonderful stay in Arisaig

We’ve just returned from our stay in Litua. What a wonderful property with fab views, beautiful sunsets and glorious peace & quiet. The house is clean, comfortable and has everything you need to have a luxurious stay. We enjoyed every minute and will return for sure.

11. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Weekend break to celebrate a special birthday

Weekend break to celebrate a special birthday with family. Fabulous stay. Farmer Chris could not have been more friendly or helpful. Very comfortable and memorable for its uniqueness. Good location and plenty of activities on site that we booked and thoroughly enjoyed.

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

✨A Perfect Hot Tub Weekend Retreat✨

✨A Perfect Hot Tub Weekend Retreat✨
We had a fantastic stay at this beautiful retreat. From the moment we arrived, we were welcomed with delicious chocolates and locally made fudge from a nearby bakery, which was a lovely personal touch.

The cabin is modern, spotless, and beautifully designed, with everything needed for a comfortable and relaxing stay. The kitchen is well equipped, the dining area is spacious, and the bedroom is cosy, comfortable, and finished to a high standard.

The outdoor space is the real highlight. The private deck and hot tub are surrounded by trees, creating a peaceful setting that's perfect for unwinding after a day exploring or simply enjoying the quiet with a morning coffee.

Every detail has been carefully thought out, and it really shows. The hosts have created a warm, welcoming retreat that's ideal for a relaxing weekend away. We thoroughly enjoyed our stay and would happily return. Highly recommended

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful stay.

We had a wonderful stay. The cabin is so well thought out & we loved the decor. The views are absolutely stunning & despite being 3 miles from Monmouth you feel a million miles away from the world. If you are after peace & quiet this is the place for you. Thank you to the host who responded to my queries really quickly. This is somewhere I would definately return to.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb accommodation

Superb accommodation. Everything thought of. Support from owner and housekeeper is faultless. Location like being in a wildlife documentary. From house - otters, pine marten, white tailed sea eagle, herons, seals, cormaronts, gulls, oystercatchers etc From nearby - red deer, buzzards, golden eagles. Brilliant place. Thanks. Privilege to stay.

19. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy booking process on Coolstays

Easy booking process on Coolstays. The description of the property was so accurate. Our host Clare enhanced our stay with helpful tips too. Sitting outside the Pavilion on the patio, sipping coffee or wine , gazing out out over the rolling Cotswold Hills was spiritually uplifting - a perfect place for a break.

22. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic facilities

Fantastic location with beautiful views. The facilities were excellent, with a very well stocked kitchen area. The cafetiere and ground coffee were a real treat to find! The standard of the accommodation was very high, really exceeding my expectations. We could have stayed there forever as it was so peaceful

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a wonderful place to get away from…

What a wonderful place to get away from everything!! No sound of traffic, no tv, just pure nature and wildlife. We stayed in the foxglove safari tent and it was stunning. So much bigger than I thought. Had everything we needed. The bed was absolutely heavenly, so comfortable. Dog friendly, Our pooch loved it. Would definitely book to go again. Perfect little bit of serenity

29. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended …

My family had a great stay at Cecelia’s cottage. The cottage is very well appointed, spotlessly clean with beautifully modern bathrooms. The location is excellent, just a few minutes walk into town and to the beach. Communication with the owners was amazing, nothing too much trouble. I thoroughly recommend this cottage to other families looking to stay in this beautiful part of Dorset. Many thanks

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A stunning cottage in a lovely location

A stunning cottage in a lovely location. Angel view certainly has the wow factor. The floor to ceiling glazing affords panoramic views of the surrounding fields and ensures that you are bathed in natural light. The property has been thoughtfully designed and beautifully furnished to maximize enjoyment of the space. And there is so much space!. The master bedroom is massive and has a fantastic balcony from which you can enjoy views of the sea. The open plan living area is equally spacious with thoughtfully designed zoned areas: from the semi circular sofa around the wood burner and tv, creating a cosy area; to the funky bar area and loungers placed to take in the view. We actually spent more time in the cottage than we would normally do on holiday because it was such a relaxing space. The location in Perranuthnoe is lovely, being a stone's throw away from the south west coast path and a short stroll away from a dog and person friendly pub serving great food. There is also a couple of cafes, one of which was open during our stay, The Cabin, and was perfect for us being dog and person friendly serving great food. The booking process was very easy. The owner was a pleasure to deal with being very helpful, responsive and friendly. Thank you for sharing your wonderful cottage with us.

9. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our stay can only be described as…

Our stay can only be described as idyllic. The Ice House is a very special destination, providing great comfort but, more importantly, spectacular views eastwards across Gruinard Bay, with the sea only feet away. If peace and an escape from the business and frustrations of modern life are what you need, then you will find it here, where you are so close to nature (otters, eagles, ospreys to name the rarer species only) and beautiful scenery. A fabulous week.

12. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Picketts Barton Spa

We’ve just returned from a wonderful weekend at Picketts Barton Spa. We were really looking forward to a break away but didn’t realise how much we needed time away in this wonderful, location perfectly blending luxury and nature, allowing us to spend precious time as a family. We were immediately relaxed in this idyllic surrounding, and loved the outside space - particularly the hydrotherapy pool and sauna. The rooms are vast and beautifully decorated. Our dogs loved the huge field and were able to relax in the shade (it was the hottest day of the year!) This is by far the best place we have ever stayed at and we will be back again very soon

23. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Alma Grange, Cardigan; Cool Stays; Hiraeth Properties Limited

My sister-in-law had booked Alma Grange in Cardigan for a special family stay for 9 of us. She then received a message the night before our arrival to say sorry, they had made a mistake on our booking and had double booked in, so we couldn’t travel anyway. There was no alternative offered, despite us finding a property that could have worked if they had offered even some contribution towards the cost, but Jason, the agent, sent an AI written sorry email, admitting full fault and offering a refund, but no compensation and breaking all laws completely by not offering suitable alternatives, or a contribution towards. He then went totally AWOL and has not replied to any of us since. He totally ruined our holiday and did absolutely nothing in terms of trying to make amends. The worst customer service I have ever experienced bar none.

23. Mai 2026
Bewertung ohne vorherige Einladung
Coolstays-Logo

Antwort von Coolstays

Hi Rachel,

We're sorry to hear about the disappointment caused by the cancellation of your family member's holiday. Having a stay cancelled at short notice is understandably upsetting for everyone involved.

However, we would like to clarify that Coolstays was not involved in managing the booking or the subsequent cancellation, and we have had no direct correspondence with the guest who made the reservation. Following receipt of a complaint, we contacted the property management company to investigate the matter and understand what had happened.

Their investigation found that a calendar error during a migration between booking systems resulted in a double booking and the subsequent cancellation of the stay. While this does not excuse the disruption caused, it was not the result of intentional overbooking.

The property management company has confirmed that they issued a full refund and offered to reimburse reasonable additional expenses incurred as a direct result of the cancellation. They have also advised that they are reviewing their systems and processes to help prevent a similar incident from happening again.

We fully appreciate how disappointing this situation must have been for the family and are sorry that the holiday did not go ahead as planned.

Kind regards,

Tim @ Coolstays

Bewertet mit 1 von 5 Sternen

Do NOT book Alma Grange in Cardigan

Never ever will I use this booking platform again and i would advise no one else to either. Our holiday was cancelled with less than 24hrs notice when we had already travelled half way the day before to the destination. 2 heartbroken children and no alternatives provided, terrible service from the hosts, just assumed that refunding us our money solved our problem, awful people, avoid at all costs booking Alma Grange in Cardigan, Wales.

23. Mai 2026
Bewertung ohne vorherige Einladung
Coolstays-Logo

Antwort von Coolstays

Hi Lauren,

We are very sorry to hear about your experience. Having your holiday cancelled at such short notice is incredibly frustrating and upsetting, and we appreciate that a refund alone does not compensate for the disruption and disappointment caused.

While Coolstays was not involved in managing the booking or the subsequent cancellation, we have investigated the matter with the property management company. Their investigation found that your booking was affected by a calendar error that occurred during a migration between their booking systems, which resulted in a double booking. While this does not lessen the impact on your family, it was not the result of intentional overbooking.

The property management company has confirmed that they issued a full refund and offered to reimburse reasonable additional expenses incurred as a direct result of the cancellation. They have also advised that they are reviewing their systems and processes to help prevent a similar incident from happening again.

We are sorry that your experience fell so far short of the standards that Coolstays and our accommodation partners aim to provide.

Kind regards,

Tim @ Coolstays

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