Contractor Umbrella Bewertungen 97

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Very poor experience.
 I was encouraged to join this umbrella company after being told my business mileage claim would not be taxed as long as my agency makes it clear on invoices that it’s business... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have worked through Contractor Umbrella a couple of times now, both times their service was exemplary. Queries are responded to quickly and payments are made same day when received from the agency or... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Contract Umbrella has been a Godsend. After a bad experience with a different company, Contract Umbrella stepped in and seamlessly cleaned up their mess. I get paid on time. Clear and detailed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been with them since 2006 and have only stopped using them as I'm retiring. During this time I changed contract on several occasions which they handled well. If there ever were issues over time... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lohnbuchhaltungsdienst

Informationen, die aus verschiedenen externen Quellen stammen

Umbrella company experts.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

97 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very professional company will…

Very professional company will definitely use them again.

30. Mai 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Mick

Thank you for taking the time to leave such great feedback. I will share this with the team.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

Excellent Service

I have been with Contractor Umbrella for 2 years. Excellent customer experience. Phone answered promptly. Queries resolved quickly. I would recommend.

30. Mai 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Thank you for sharing such a great review. I will share this feedback with the team.

Lauren Monks

Bewertet mit 4 von 5 Sternen

Very helpful no frills Umbrella Co

Very helpful Umbrella Co. with no unnecessary frills. Payments always on time direct to bank account and any queries answered promptly.

Would not hesitate to use them again for Inside IR35 contract pay processing.

23. Mai 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Michael

Thank you for your review. I am very pleased you have been happy with our service, and I will pass this on to Kayleigh and the team.

We welcome you back anytime.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

For contracts where you need to use an…

For contracts where you need to use an umbrella company, I would recommend Contractor Umbrella and will be using them again for my next inside IR35 contract.
There fee is one of the lowest I found, but with absolutely no compromise on the professional service delivered, which was top notch.
Absolutely no hesitation in recommending them.

9. Mai 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Stephen

Thank you for leaving such a great review. I will ensure this is shared with the team!

Lauren Monks

Bewertet mit 5 von 5 Sternen

Excellent Umbrella Company

Unlike some other umbrella companies Contractor Umbrella send you the client contract for you to approve and authorise, and don't just sign it on your behalf. Nor do they have onerous conditions in the terms of employment.
All the payments and paperwork is dealt with in a timely manner and without any problems.
Overall they are very professional and a pleasure to work with.

28. Februar 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Rupert

Thank you for leaving such a great review. I will pass this on to the team.

Lauren Monks

Bewertet mit 5 von 5 Sternen

Helpful professional staff

Helpful professional staff, any problems sorted out quickly, paid on time.

21. April 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Thank you for taking the time to leave a review.

Lauren Monks

Bewertet mit 5 von 5 Sternen

Helpful and responsive service

CU were very helpful when I started contracting in 2016 and are my preferred umbrella. Good insurance cover and an efficient, low-key approach. Lots of guidance available and overall a better experience than from a couple of larger outfits (when choice was limited).

The admin is pretty smooth. The usual occasional queries over contracts, agencies or misunderstandings are sorted out through a friendly phone call or email.

4. April 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Good morning Richard

Thank you for sharing such lovely feedback. I understand you have been working with Christina, and I will share this with her and the team.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

I was quite happy with the service…

I was quite happy with the service provided by Contractor Umbrella.

27. März 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Sanu

Thank you for sharing this positive review. I will pass this on to your Contract Manager, Jessica Attwood.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

Hassle Free

Contractor Umbrella have provided a prompt and efficient service.
Any minor queries have been answered quickly and payment has always been on time.
Having heard many horror stories of other umbrella companies, I was fearing regular issues with payment etc - but my experience with Contractor Umbrella has been entirely hassle-free.

28. Februar 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Lee

Thank you for sharing this. I am really pleased that you have been happy with our service, and found us to be hassle-free.

Your Contract Manager is Jessica Attwood, and I have shared your comments with her.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

No problems

No problems, always paid on time, always replied quickly to any questions, would happily use again if I return to contacting

31. Januar 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Graham

Thank you for leaving us such a great review. It is lovely to see you have been happy with our service, and should you require an Umbrella company in the future, please do let us know.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

I've been with them since 2006...

I've been with them since 2006 and have only stopped using them as I'm retiring. During this time I changed contract on several occasions which they handled well. If there ever were issues over timely payments, it was always the fault of the company paying funds into Contractor Umbrella, and C.U. always resolved things promptly. I have no issues recommending this friendly, communicative and helpful team.

15. Januar 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Marco.

Thank you for your positive review. It is lovely to hear how happy you have been with us since 2006, and I wish you a relaxing retirement.

Many Thanks

Lauren Monks

Bewertet mit 4 von 5 Sternen

Very helpful provide lots of useful…

Very helpful provide lots of useful general information on Umbrella structures. Would recommend.

13. Januar 2023
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Thank you for your review. Should you need any further advice please feel free to contact your Contract Manager on 01206 761326.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

Speedy, Helpful, Friendly

I've been working with CU for the last 18 months and in that time I've been impressed with the level of service they've provided to me as a contractor. Responses to queries have come back within a matter of hours, sometimes much faster, they've been helpful and friendly. Systems and processes work without failure and my documents are clear and always available. I wouldn't hesitate to recommend CU to contractors looking for an umbrella company.

30. September 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Good afternoon.

Thank you for taking the time to share this feedback. I am so pleased to hear how happy you have been with our service.

I will share this with our team.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

Super easy to get set up and use

Super easy to get set up and use. Handy portal for checking the status of payments and invoices. Christina was incredibly helpful with any questions I had and very responsive.

Overall would use again.

1. Juni 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Pollyanna

Thank you for your lovely feedback. I am so pleased that Christina has been able to look after you.

I will share your feedback with the team.

Many Thanks

Lauren Monks

Bewertet mit 5 von 5 Sternen

No complaints whatsoever, great experience!

Been with them well over 2 years now after switching over from my own limited company and have had absolutely no issues whatsoever. From quick set up, to timely timesheet approvals and prompt responses to my queries. Contract managers I have had assigned were always helpful and pleasure to work with (Christina my latest manager has been extremely helpful ). Would definitely recommend to anyone.

2. August 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Tommy

Thank you for your lovely feedback, and I am delighted Christina was looking after you so well. I will share your feedback with the team.

Many Thanks

Lauren Monks

Bewertet mit 4 von 5 Sternen

Contractor Umbrella set me up quickly…

Contractor Umbrella set me up quickly and efficiently. They were always polite and came back to me promptly when I had issues or questions. I would definitely recommend them.

13. Juni 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Mike

Thank you for your positive review. I am really pleased so hear we were able to set you up so quickly. I hope you will continue to be satisfied with our service.

Many Thanks

Lauren Monks

Bewertet mit 1 von 5 Sternen

Incompetent

Although I submit my time sheets on time but there is no guarantee that payment will be paid on time.

I have to chase them every time a payment is due and it is up to them to pay as it suits them without any regard to the client or the contract they have signed.
They don't even bother to send a courtesy email informing you that your payment will be delayed.

I have been contracting for a long time and had never experienced such bad customer service and incompetent company.

27. Mai 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Saad

I am sorry to hear you are un-happy with the payment time frames. I have reviewed your details and I can see that your payment from your agency was received after our payroll deadline.

We run payroll every morning, and if funds are not received by 9am, they are included on the following days payroll.

If you have any questions please contact your Contract Manager, Molly Lambourne, who will be more than happy to help.

Kind Regards

Lauren Monks

Bewertet mit 4 von 5 Sternen

I had a great experience of Contractor…

I had a great experience of Contractor Umbrella, they had to act quickly in the beginning due to circumstances outside of their control but they took that in their stride and continued in the same vein.
The time recording/payslips etc, all work well and any queries were handled quickly and efficiently.
Credit where credit is due!
Terry

25. Mai 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Hi Terry

Thank you for sharing your experience. It is great to hear that you have been happy with our service. I will share this with your Contract Manager, Christina Brown.

Kind Regards

Lauren Monks

Bewertet mit 5 von 5 Sternen

Straight forward and helpful, recommended

Having used Contractor Umbrella in the past, I was happy to sign up again when I needed a FCSA compliant Umbrella company. I've been dealing with Christina most recently, who has been helpful and reliable at ensuring payroll was processed correctly. There were a couple of small delays initially, but the team have always worked to resolve any queries or concerns very quickly. I've always been paid correctly, and pay statements and documentation is clear. Thanks so much Christina, I'd be happy to use the umbrella again.

7. April 2022
Bewertung ohne vorherige Einladung
Contractor Umbrella-Logo

Antwort von Contractor Umbrella

Good Morning.

Thank you for sharing your experience. I will pass this positive feedback on to Christina and the team.

We look forward to working with you again.

Many Thanks
Lauren Monks

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr