Great excitement opening the cocktail crate. Beautifully presented. Never had Bramble Cocktail before. Really liked it. Hubby happy with the Long Island Tea choice. I found the Bramble Cocktail too sw... Mehr ansehen
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Das sagen Bewerter
Absolutely love these kits ! My good friends bought me the espresso martini set for my 50th - love the way its presented - all the ingredients are there with full instructions - and so delightfully pa... Mehr ansehen
Unternehmen hat geantwortet
I ordered a whiskey sour set for my dad for Father’s Day. I had a little issue with the delivery and contacted cocktail crates who were quick and fabulous at sorting it all out in time! My dad was thr... Mehr ansehen
Unternehmen hat geantwortet
Items very well packed and box but found the rest, pretty average. Bought two boxes, by their measurements there was not enough of the spirits to do two glasses never mind 4. So in theory I paid £40.0... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cocktail Crates is the premier destination for cocktail gift boxes and cocktail subscriptions. With a wide variety of cocktails available, from the best selling Pornstar Martini and Espresso Martini, to an extensive range of fruit based Tiki cocktails or flavoursome gin and tonics - Cocktail Crates has something to offer every taste! Each cocktail box is hand packed and presented in the highest quality magnetic gift boxes to match the premium spirits within. Delivery is direct to your door, enabling high quality cocktails to be created in the comfort of your own home.
Kontaktinformationen
Vereinigtes Königreich
- www.cocktailcrates.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Wish I had read the reviews before…
Wish I had read the reviews before ordering, this company is obviously a scam. Ordered before Christmas, money was taken and no delivery. I have tried to contact by email and Facebook message with no luck. There was a slight hint of warning as there is no tracking reference or indication of delivery company, but this is after you have made payment. I hope other people read the reviews and stop ordering.
Zero stars- Avoid ordering
I concur with a number of recent reviewers. Zero, even negative, stars should be an option. I ordered 2 crates to be delivered for Christmas presents. They did not arrive and there will not even be the consolation of their arrival for New Year. No response to emails, the only contact option. I am hoping for my money back but not holding my breathe.
Would give zero stars if I could
Would give zero stars if I could. Ordered and paid for a Christmas gift on 19 December which still hasn't arrived. Got my order shipped notification and same as other reviewers, I had to download the Shop app to track my order. No tracking number has been provided. No contact number for speaking to anyone and my e-mails have not been responded too.
Unfortunately think this is a scam
Unfortunately think this is a scam. Just like recent reviews I’ve had no response from them and no tracking number.
Absolutely gutted as I spent a lot of money and not really sure how to get it back.
Don’t use this company.
Placed an order beginning December…
Placed an order beginning December friend has not received. I have no tracking number, told me to download app called “Shop” which didn’t work. Have emailed on 3 occasions and had no response. I would urge people to stay clear. I will now be having to seek recompense through my credit card company.
Don’t use
Don’t use, please read recent reviews, avoid this company - don’t use debit card.
Ordered got email stating it was shipped with no tracking even when using the Shop App no tracking, emailed a number of times with no response.
Luckily I paid via PayPal and dispute raised with them to get my money back.
This is likely a scam
Ordered on 12 Dec. No product delivered. No answers to my emails. Received 'confirmation' that it's been posted over a week ago but no tracking or delivery info provided. Think this might be a scam.
Poor Customer Service - taken my money but only received 1 item
Christmas ruined for colleagues - ordered 2 crates - only one delivered - cannot get in touch with anyone - have sent emails, have used X (Twitter) have sent messages on their FB page and but no response - have taken my money (its not cheap) but no-one replies and today is the last day everyone is in the office - this company needs to have a rethink about their communication options - I'm very disappointed and on my last working day has caused me nothing but stress stress and more stress - and will have a very disappointed work colleague with no present for christmas!!!
Shocking service
Shocking service. Ordered 3 weeks ago and paid for. Emailed 3 times and no reply. Still no package. Would not recommend at all as unable to contact in any way other than email.
I ordered a kit for a Xmas present but…
I ordered a kit for a Xmas present but didn’t get an order confirmation email. I’ve now emailed twice and have had no reply.
I’m getting emails to review them on trust pilot but no idea If the order is going to turn up no other way to contact them except on email.
Worried this is now a scam.
The crates are great - lack of ability to speak to someone directly needs a rethink
Initially, I received only two out of seven crates that I ordered and didn't receive responses to my emails for five days. However, Chris contacted me and arranged for the missing crates to be sent which after a lot of chasing by Chris, I'm very pleased to say that they arrived this afternoon. I'm delighted with the crates and am happy with the way CC reacted to my predicament in the end but the lack of contact phone number/ability to talk to someone directly didn't help.
I've been asked to leave a review and…
I've been asked to leave a review and the time hasn't even arrived it's been ages and I paid priority shipping missed my husbands birthday not happy :(
Needed to write honest review but don't let it put you if ordering!
Unfortunately crate came to my address not who I was gfting it to. Totally my mistake but sent messages to 3 different emails on site to try and rectify this but no one got back to me to say it could not be changed (later found this info on site myself). As crate did come to my address I was able to open and look before sending on to person it was meant for. The can of coconut milk had a big dent in it. This could not have been done in transit as packaging is so good. So someone had put this can in what I believed was a premium product and thought that was ok. Apart from dent in cam and lack of communication product is well presented.
I bought 3 different cocktail crates…
I bought 3 different cocktail crates and only received 2 . I emailed support and received no reply . The 2 crates I received I am very happy with but sadly cannot leave good feedback for a company that does not reply to polite emails informing them of their mistake . I would not recommend and will not use in the future .
Dont bother
Not received my item after a week. No dispatch email..no repsonse to my emails or social media messages. Guess I'll be getting in touch with my bank to get the money back as this company appears to be a scam
Quick and efficient
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