update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Mehr ansehen
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Das sagen Bewerter
1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Mehr ansehen
Unternehmen hat geantwortet
I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Mehr ansehen
I can't say enough good things about their customer service at their brokerage department. Every time I have reached out to them, they have been prompt, courteous, and genuinely interested in helping... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.
Kontaktinformationen
Albion Plaza, 22-24 Victoria Avenue, Queen's Park Savannah, Port of Spain, Trinidad und Tobago
- +1 (829) 956 5161
- clientservices@cmelitegroup.com
- www.cmelitegroup.com
4.0
Gut
240 Bewertungen
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain
13. September 2023
Bewertung ohne vorherige Einladung
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
14. September 2023
Bewertung ohne vorherige Einladung
Customer service is very quick to…
Customer service is very quick to respond and they are very patient in solving issues.
13. September 2023
Bewertung ohne vorherige Einladung
Great company with a great trading…
Great company with a great trading platform with lots of clear and user friendly features to help traders make informed decisions.
4. September 2023
Bewertung ohne vorherige Einladung
First rate platform and excellent…
First rate platform and excellent customer service. Very good executions and never had an issue with mobile trading.
12. September 2023
Bewertung ohne vorherige Einladung
Superb platform
Superb platform, even better service! The customer service representatives who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!
14. Juli 2023
Bewertung ohne vorherige Einladung
Excellent customer service
Excellent customer service. Amazing platform, ease to use earns a 5 star rating.
13. September 2023
Bewertung ohne vorherige Einladung
Traded a few times
Traded a few times. I do trust the platform and it looks reliable.
19. August 2023
Bewertung ohne vorherige Einladung
Fantastic platform
Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.
6. September 2023
Bewertung ohne vorherige Einladung
Capital is the best platform on the…
Capital is the best platform on the market in my opinion for execution of US stocks.
1. September 2023
Bewertung ohne vorherige Einladung
Highly recommend
Very informative company . They are genuinely interested in helping you to make the most with your transactions/ trade. Highly recommend!
14. Juni 2023
Bewertung ohne vorherige Einladung
constant issues with using margin
update:
There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.
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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.
17. Juli 2023
Bewertung ohne vorherige Einladung
Poor Customer Service
Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.
29. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Capital Markets Elite Group
Dear Alejandro
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.
We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.
Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.
We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.
We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.
Your team at Capital Markets Elite Group
Helpful
Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.
5. Juni 2023
They will work with you until your…
They will work with you until your problem is solved, try it and you will see for yourself. Happy with them.
12. Juni 2023
CMEG continues to be easy to work with
CMEG continues to be easy to work with. Completely satisfied!
13. Juni 2023
Great support and Sterling platform…
Great support and Sterling platform work ok. Expensive commission.
13. Juni 2023
Excellent customer service
Excellent customer service. Great broker for anyone wanting to trade the market.
14. Juni 2023
Customer service is prompt.
Customer service is prompt.
Fees are getting a bit high though to grow a small account.
A 10 second chart would be a nice to have as well.
14. Juni 2023
I do not recommend this broker
I do not recommend this broker. the fees are insanely high, the $2.95 ticket they advertise is false and the fees are priced per fill which is stupid because no other broker does that. there is margin restrictions on everything so you cant trade with leverage as they advertise. even if you use cash they restrict a portion of that as well. the only good thing about CMEG is the platform selection other than that they are useless unless you have maybe $8,000 but at that point your just trying to get over pdt if your using this broker so i would rather trade in a cash account with another broker that doesnt charge insane fees, i was paying north of $500+ a month with this broker. their customer support is great though at least.
8. Juni 2023
Antwort von Capital Markets Elite Group
Thank you again for your feedback Cobu,
Our commissions and any updates to our services are published on our company website where you can review our products and services. (https://www.cmelitegroup.com/pricing/equities-etfs).
We would love for you to drop us an email at clientservices@cmelitegroup.com so that we may offer some further support as it relates to utilizing the leverage allocated to your account.
Regards
Capital Markets Elite Group
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