We received these items last week, unfortunately there was a problem with the table, but after contacting Gemma through the 'chat' function on the website it was all sorted with no fuss at all. Gemma... Mehr ansehen
Cleverboxes
Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered a DJI Mavic drone and it was delivered the next day with DPD! So super quick delivery! however I changed my mind and had to return it. Return procedure was straight forward and communication w... Mehr ansehen
I had my first experience with Cleverboxes. I have ordered bed linien and could not create one order , I had to split my purchase in two different orders. I have contacted Cleverboxes and aksed the... Mehr ansehen
Have ordered a few items now without any issues. Set of curtains arrived wrong length, but after contacting Gemma at customer services she got replacement curtains sent out promptly. Very pleased wi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With over a decade of experience in on line retail we have expanded our product catalogue far beyond our roots in the IT and Consumer Electronics sector. We believe in protecting our strong values of providing the highest level of customer service, direct communication and after sales support. This is an approach that has led to industry acclaim and recognition through awards for our outstanding Customer Service. We work hard to bring you the widest range of quality products from brands that not only share our values but work closely with us to ensure we offer the most competitive pricing we can. Through many years of building relationships with top brands and manufacturers we are able to offer such a wide range of products from hedge trimmers to TVs and from pillow cases to garden parasols. We're big enough to have real bargaining power with suppliers, but we're never too big to lose the personal touch with our customers. In order to allow us to do this we employ unique specialist systems to ensure our customers get the best available deals. Our status as a partner of Tesco Direct is testament to our ability to provide not only a great product offering but also back that up with our fulfilment performance and detail to service. We have honed our skills developed from years of experience to offer one of the most comprehensive partner catalogues available on the marketplace at any one time. Ultimately our goal is simple - we offer old fashioned customer service utilising new technology to secure great products at great prices with the addition of the highest level of support.
Kontaktinformationen
Sandringham Court, Bentley Wood Way, BB11 5PY, Burnley
- 01254 238749
- Hannah@cleverboxes.com
- www.cleverboxes.com
Das haben sich andere Leute angesehen
Very late next day delivery
Ordered on a Friday morning before 12pm and paid extra for next day delivery and didn't receive goods until Monday afternoon. Disappointed as I wanted the goods for Saturday, surprised that dpd don't deliver at weekend
22. September 2017
Bewertung ohne vorherige Einladung
Antwort von Cleverboxes
Hello,
Thank you for your feedback. I am very sorry you did not receive your order as planned. Despite the order leaving us on time on the Friday our couriers unfortunately did not deliver on Saturday as instructed. I have spoken with the depot and have asked them to investigate why this happened.
Please let me know if there is anything else I can do to help.
Kind regards
Hannah
Customer Services Manager
Excellent little radiator.
Really pleased with this little radiator. Heats our Summer house a treat! Handy wheels for moving position, which were easy to attach. Variable heat settings very useful. Was delivered 3 days before estimated date. Definitely recommend product and company from my experience.
22. September 2017
Bewertung ohne vorherige Einladung
This is the first time I have used …
This is the first time I have used Cleverboxes and I have to say that I am really impressed.
I had a problem with my original product and after contacting customer services a replacement was shipped straight away and a returns label emailed. The whole process was really fast and there were email alerts at every stage. Plus DPD are the courier used and they too give excellent customer service.
22. September 2017
Bewertung ohne vorherige Einladung
Excellent service all round
20. September 2017
Bewertung ohne vorherige Einladung
Product was amazing value and really …
Product was amazing value and really good quality 👌👌
19. September 2017
Bewertung ohne vorherige Einladung
this was so easy from start to finish …
this was so easy from start to finish .I had no problems at all with this order .I would definitely recommend this company.
19. September 2017
Bewertung ohne vorherige Einladung
really helpful service
really helpful service, recommend to anyone, well done
19. September 2017
Bewertung ohne vorherige Einladung
First order and satisfied so far.
Items were delivered on time and in good condition. I have now ordered additional items as they have shown themselves to be reliable. I did pay more for the items as they were marginally cheaper on other websites but felt the small increase was worth it to ensure the good service.
19. September 2017
Bewertung ohne vorherige Einladung
Ordered a drainer
Ordered a drainer - website indicted that stock was available. 2 days later I received an email indicating that my order could not be fulfilled as there was no stock availability.
18. September 2017
Bewertung ohne vorherige Einladung
Just ok
I ordered an item then received an email to say the product was out of stock. Very disappointing but alternative has been offered.
17. September 2017
Bewertung ohne vorherige Einladung
I was pleased with my purchase but the …
I was pleased with my purchase but the carrier had left the parcel while I was out and it was soaking wet when I arrived home. It could have been put undercover in one of the greenhouses.
17. September 2017
Bewertung ohne vorherige Einladung
Good communications from the company
Good communications from the company, problem supplying one of the items ordered online, they got in contact and offered a more expensive one for the same price. Now that's good customer service.
17. September 2017
Bewertung ohne vorherige Einladung
As described and sent quickly
The item was as described and sent quickly. My only reservation was the fact that the polybag had been speared by something in transit and the hole went through to the box inside. Luckily no damage, but not good.
16. September 2017
Bewertung ohne vorherige Einladung
Delighted
Found an excellent product cheaper than anywhere else. Ordered it and it arrived the next day. Delighted!
16. September 2017
Bewertung ohne vorherige Einladung
Very good service
Very good service. Arrived on time and well packaged. Kept up to date with delivery details.
16. September 2017
Bewertung ohne vorherige Einladung
Good Stuff !!!
15. September 2017
Bewertung ohne vorherige Einladung
Great customer support.
We recently bought "Martina Two Tier Coffee Table - Sonoma" from Cleverboxes. It arrived quickly, but unfortunately the two main parts of the table were damaged badly at one of the angles. We contacted their support which assured us it was probably due to the transport and offered us to send replacement parts. And sure, soon after that we received the replacement.
We are happy that the customer support acted swiftly and didn't required from us to send back the damaged table. Handling the situation like that makes us confident that Cleverboxes are reliable.
14. September 2017
Bewertung ohne vorherige Einladung
Great product and excellent customer …
Great product and excellent customer service. Thank you
14. September 2017
Bewertung ohne vorherige Einladung
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