Cladding Monkey Bewertungen 

I placed a small order with this company, the products were of the quality I was looking for at a good price. On receipt of the order the main part of the order was damaged, this was refused. I contacted the company customer service department. This is the reason for five stars, customer service was excellent, they went out of their way to make sure I received my order undamaged after the courier damaged a second delivery. My problems were not caused by the company but the courier company but they sorted it with professionalism and humour. No body likes problems but a good customer service team makes it a lot easier and this is one of the best.

Excellent experience from start to finish. So easy to order, delivery organised super speedily and customer service excellent. Unfortunately we know how good the customer service is as the delivery (a local courier firm that had been commissioned) was appalling. Despite having been packaged and sent well from Cladding Monkey, the packaging was delivered torn, ripped and obviously the product was damaged. Photos taken and emailed the Cladding Monkey team, a replacement was arranged for delivery next day and its arrived in perfect condition. Thank you so much, great service, highly recommend

Really helpful staff to make sure you get the right bits and pricing and delivery were spot on. Kept in the loop regarding delivery schedule.

I’ve been dealing with Cladding Monkey for a couple of years now and I have to say they supply a great product at a very competitive price, the team on the phone are always so helpful and more importantly they know what they’re talking about, I must mention Kellie she has been so helpful with deliveries etc, first class company , very happy 👍and a happy customer 👍

purchases some material and was very impressed with the service and delivery.

we also had to phone for with special delivery instructions as goods went to construction site. there was no qualms and all was delivered successfully

Great service. First time I’ve used them and won’t be my last. Highly recommend.

Made an order with cladding monkey last week, communication was great and my delivery was on time! Great service I will be using them again for future renovations!

I was unsure on which product I required and the guidance I received was exceptional. Would definitely use again in future.

Fast and reliable. I would use again 100%

I've been a customer of Cladding Monkey for some time now and can't recommend them highly enough. Always great quality and a good price along with a massive choice of products.

Absolute top service, can’t fault in any way shape or form, excellent communication and top quality product.
Would 110% use again and recommend.

Customer service was excellent, product arrived safe and on time undamaged and packaged really well. Items were of high quality.

Couldnt be more happier with the product, price and service. Ordered some free colour samples to try and match a colour a had in another area. Looks great and have even recommended them to the business next door who are looking to get their restaurant kitchen cladding done in the new year. Well done Cladding Monkey!

And even though I paid next day on the 2nd Jan I’m still awaiting my order.

I can only advise potential customers NOT TO ORDER from these jokers!

Trading standards have been notified and I’m awaiting a response.

I ordered a pvc wall panel with trim from cladding monkey which was unfortunately unusable by the time it reached me in transit due to being bent in half by the delivery driver.
I had a closing window to complete the job for the customer so I emailed cladding monkey to explain the situation I was in and explained I needed a replacement within 36 hours.
They didn’t hesitate and sent out another panel which arrived in less than 24hrs, very happy with the service

My horse box has had an incredible transformation thanks to this company. I found them online and browsed their website, which I must add is fantastic. I couldn’t choose a colour so they sent me 4 colours out free of charge, well impressed. The joiner has finished now and it just looks better than I could have ever imagined, it’s easy to clean too. I will definitely recommend and use again for future refurbs!

Great customer service from start to finish, talked me through the different products and by doing so, I saved money. I was originally looking at a thicker sheet. Not very often you find a company who answers the phone and actually listens to your needs and what the job entails.
Fantastic experience all round and will be returning. Thanks guys.

I have used cladding monkeys for my kitchen/bathroom rental projects for several years now, I very rarely take the time to write reviews, but It is definitely a must on this occasion.

I literally cannot find cladding of this quality to anything close to the cost.

The fact you is ‘there’s always somebody who can do a job a little cheaper and a little worse’

DONT DO IT I LEARNED HAD WAY cheap cladding is a false economy!

Quality products, low prices and the level of knowledge and customer care you get is unrivalled, I initially found CM through google search as was looking for local supplier and sincerely can say I was lucky.

Nothing is ever to much for these guys keep up the good work, tbh I cannot believe they don’t have 100% 5* reviews, as I deal with lots of suppliers (various materials) but even the best do not get close to the level of customer service, knowledge and icing on the cake is there a local company.

As I said I’m no review writer but these guys truely deserve it !

Mike
Teesside Solar Solutions Ltd

Awful experience from start to finish the website has multiple faults and will add unwanted items to your basket BEWARE.
The customer service and attitude from Kayleigh and Steve the manager is disgusting and I would advise anyone to avoid at all costs other companies provide a much better service for the same products. AVOID AT ALL COSTS.