Chuck E. Cheese's Bewertungen 61

TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The food was ok not anything good like i would like a refund and btw a gold bear tickled me until i was screaming and yeah and a brown bear told me to follow me and i now have nightmares about him s... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Several customers made complaints to management that the entire eating area was flooded with the stench of marijuana smell. I watched parents try to move their children to other booths to avoid the sm... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Had our daughter's 3rd Bday here a couple months ago, overall it was a good experience. We did wind up paying over $300 but all the kids got to play unlimited games for the whole party and the pizza t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Made a spontaneous family detour to Chuck E Cheese’s tonight. We encountered a technical difficulty early on which was addressed in the most professional and decadent manner, over and beyond industry... Mehr ansehen

Unternehmensdetails

  1. Vergnügungszentrum

Informationen, die aus verschiedenen externen Quellen stammen

Chuck E. Cheese’s is a chain of American family entertainment centers and restaurants.


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 2 von 5 Sternen

If your employees don't like kids, this might not be the place for them!

I bring my family here on occasion, because my toddler loves the excitement of the occasion, as did I when I was younger - pizza, games, music, lights, prizes, characters...!

And to be fair, this one is kept generally clean and accessible for kids. Considering the building and area, it is very safe and we love how they make us take a photo with our kid when entering, to ensure we leave with the same.

There aren't a lot of variety in the games, and for sure they are focused on the ticket system, where one can trade them in for prizes. Very few video games that are purely for entertainment. Chuck E. comes out on a regular basis and does a dance routine with the kids - could use some energy but it's good for what it is. The kids enjoy that interaction.

The pizza isn't bad to be honest. The salad bar is lacking but could be worse. Of course, prices are crazy but welcome to NYC.

The employees have the power to make or break the entire experience. I've been there in the past where a joyful and interactive staff member actually enjoyed their job... and it made the whole experience so much more enjoyable! On our latest visit, most of the employees were approachable at least, even when a game broke down and we had to get help. However, I couldn't find a single one with a smile on his/her face unfortunately. There was one in particular, Savana, that singlehandedly made our visit bad. Not sure if she runs the place or not, but she certainly acted like it, yelling at kids and adults in different areas - the salad bar, the trampoline park, the birthday area, the prize area - never had a good thing to say to anyone and, in fact, was extremely rude to most.

Bottom line is the place isn't bad to go with your family, but if only the employees enjoyed their jobs and were encouraged to have pleasant interaction with the visitors, it could be amazing! At the very least, they could pretend to be nice to the kids, as it is a family outing... and if they don't like kids, this is not the place for them!

1. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Chuck e cheese ignored me at the Manchester New Hampshire Chuck e cheese location

Chuck e cheese ignored me about five times I tried to call out to him saying Chuck e Wait / Chuck e cheese wait/good in front of him he looked up at me and immediately ran to the back next he hid behind the pillar to the door that goes into the back and kind of tease me but then when I went to try and give him a hug and a high five he ran in the back like I was some sort of traitor towards him this is really hurting my feelings me and my mom drove two and a half hours to this location in Manchester New Hampshire and ended up with the mascot ignoring me about five times this is extremely unacceptable and is a kid franchise all about kids and hashtag on the building where a kid can be a kid I really hope one of you can see these reviews this is why I'm giving a one-star review I am not turning down any of the locations of Chuck e cheese franchise but it is extremely unacceptable to ignore an 11-year-old boy who is drove to a half hours to get here to hang out with the mascot and especially have the mascot tease him and run to the back like the kid was some sort of traitor towards him this is an extremely unacceptable

28. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Chucky cheese made us a 6 slices of…

Chucky cheese made us a 6 slices of pizza
( should be called bites not slices) for $13. I wish I could attach photo of pizza on here. Size of palm of the hand for 6 bites..... It is a shame on the rich CEO of company to serve that to their customers where they make millions on well designed / timed money collecting gaming machines.....

7. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Bring back updates animatronic shows and tunnels

Chuck E. Cheese was once an incredible experience with its captivating animatronics. The brand should have considered enhancing this unique feature by updating the animatronics, introducing new shows, and revamping the tunnels with thrilling new adventures. Unfortunately, the current state of the establishment leaves much to be desired. The absence of the animatronics has left the place feeling dull and unremarkable. It's disheartening to see such a beloved venue lose its charm. I sincerely hope that the management considers bringing back the old Chuck E. Cheese with a fresh twist, incorporating new style animatronics. This revitalization would undoubtedly breathe new life into the brand and rekindle the excitement that once made it an unforgettable destination.

17. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgraceful customer service

Brought my children to Chuck E. Cheese and tried to buy a beer. After dropping $100 to get in the door they wouldn’t sell me the beer because I didn’t have ID on me. I’m 44 years old, have grey hair, a 10 year old child, etc. I spoke to the manager and she still wouldn’t use any critical thinking to address our disagreement. Complete disgrace. When asked if I look 17 years old the manger was incapable of answering the question. Completely disgraceful. Terrible service and CEC should be embarrassed for treating paying customers this way. Take your business elsewhere.

1. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rodent Problem

I went to Chuck. E. Cheese with my daughter, she was playing in the playplace until she came up to me and told me her stomach hurt, after we went to go to the washrooms when a GIGANTIC disgusting rat appeared infront of us, He was wearing a Chuck. E. Cheese shirt, I don't know who's idea it was to make the mascot a dirty rat but it's disgusting. My daughter started crying and crying from how scared she was, after we went home she threw up, this just shows how dirty and nasty the playplace is, and you should clean it. she also found a used tampon and ate it, she got E Coli after and I'm very upset, please shut down this Disgusting rat infected place.

18. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

CHERRY HILL OF CHUCK E CHEESE 👍🏽👍🏽

Made a spontaneous family detour to Chuck E Cheese’s tonight. We encountered a technical difficulty early on which was addressed in the most professional and decadent manner, over and beyond industry standards in my opinion. Food service also came at no disappointment. Will visit Chuck E Cheese of Cherry Hill again.

16. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Bday Party

Had our daughter's 3rd Bday here a couple months ago, overall it was a good experience. We did wind up paying over $300 but all the kids got to play unlimited games for the whole party and the pizza tasted really good, so it was worth it. Also kept all the kids entertained and they didn't rush us like other party places have.

30. Januar 2021
Bewertung ohne vorherige Einladung

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