Chrono6538 Bewertungen 3

TrustScore 3 von 5

2.8

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2.8

Akzeptabel

TrustScore 3 von 5

3 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 1 von 5 Sternen

I've not purchased a watch but I have…

I've not purchased a watch but I have every right to say that Chrono6538 have ruined the saleroom.com when it comes to watches. Chrono6538 are not an auction house, they have flooded thesaleroom with watches at slightly below a retail price, but above what the auction market prices are. They're not even listing them properly, as of now (16th April 2026 at around 1030 BST) there are 100s of incorrectly named watches on thesaleroom. Chrono6538 are ruining the experience by putting 100s, if not 1000s of watches on thesaleroom that are not being actioned in the traditional sense.

Edited Monday 20th April - soon after my original post, the descriptions were changed. On further inspection of Chrono6538 prices, most of them are not actually below a fair retail price, they're more. They have hijacked thesaleroom.com it is no longer easy to find watches at auctions because you have to scroll through all of their watches, which aren't actually being auctioned in the normal sense

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Selling watches at double the retail…

Selling watches at double the retail price.

As the title says just found this company trying to sell stuff on the saleroom.com

I have googled one of the watches they are selling which is the Rolex 16233 and the majority of prices found online are around £3000/£4000.

On the saleroom chrono6538 is setting the price at £7500 plus a lovely 12% premium which brings the total to £8400 (they have several at this price, wonder why?)… for a £3000/£4000 watch. Before purchasing from this company be very well aware you are paying way over the odds for something you could get at half the price or less somewhere else. Not impressed, if you value your money don’t buy here

Update 12/12/2025

Thank you for your response, and I appreciate you taking the time to address my feedback.
However, as I noted in my original post, I haven’t purchased from you because your reserve prices on the-saleroom.com are already set well above retail for common references like the Rolex 16233—such as the £7,500 starting point you mentioned (plus 12% premium), which feels inflated compared to market realities. I’ve browsed thousands of watches listed there across various auctions, and based on my observations, I’d estimate (being very generous) that fewer than 10% of the items you advertise actually sell, largely due to those high reserves discouraging competitive bidding. That’s not a sustainable model for buyers seeking fair value.
For context, I’ve successfully purchased dozens of high-end luxury watches on the-saleroom.com from other reputable auction houses, often at prices below retail, which speaks to the platform’s strength when reserves are set reasonably. Your reply seems to position Chrono6538 more as a fixed-price shop than a true auction house, which might explain the approach—it’s fine if that’s your model, but it doesn’t align with the open, market-driven ethos of auctions that attract discerning collectors.
I do agree that exceptional pieces can command extraordinary prices, like the Paul Newman Daytona you referenced (which sold for a record $15.5 million in 2017 due to its unique provenance and rarity). But does that outlier justify inflating prices on a relatively common reference like the 16233 even further? It’s a mass-produced Datejust from the 1980s-90s, not a one-of-a-kind icon. Your admission that you price “in the middle” of a £4,000-£20,000 range for watches over 25 years old doesn’t do much to protect consumers—especially when current market data shows plenty of full-set examples (with box and papers) available below £5,000 from trusted sources like Chrono24.
For instance, serviced or full-set 16233s in good condition are routinely listed around £4,000-£5,500, making your £7,500+ reserves feel disconnected from the broader market.
Ultimately, my goal was to highlight this for potential buyers so they can make informed decisions. Wishing you continued success with your satisfied clients—perhaps lowering those reserves could help grow that list even further.

8. November 2025
Bewertung ohne vorherige Einladung
Chrono6538-Logo

Antwort von Chrono6538

Thanks for sharing your opinion Gabriel. A valued client of mine pointed out your review to me so I thought I'd respond. I cannot see that you have registered to bid on any of the auctions we regularly hold on the saleroom. We specialise in Vintage & Luxury watches, Jewellery and Bags. High end, perfect condition and guaranteed satisfaction. We also give warranties on our Watches which no other UK auction house provides.

Vintage & Luxury Watches can vary in price depending on their condition, age, dial colour, gemstones, and if they have their original box & papers. That's why a Rolex Daytona can sell for £18,000 or £12.2m if it was Paul Newman's personal watch. https://www.forbes.com/sites/hylabauer/2017/10/26/paul-newmans-paul-newman-daytona-sells-for-15-5-million-a-record-for-a-wristwatch-at-auction/.

That said if you google today Chrono24 which is a bellwether for prices & scarcity you will see 1336 listings for a Rolex 16233 that you reference in your opinion piece ( I cannot call it a review as you have not purchased anything from us) They range in price from £3,339 for a head only without the original Rolex bracelet but a leather replacement and a service dial (so not original watch - this watch is also subject to 20% VAT on import to the UK - so is priced at £4006) to £20,219 for a Madrona-wood dial. So your review is a snapshot and without the necessary detail to compare apples with apples. The factual price range today for this reference is £4000 to £20,000. We auction watches in the middle of this price range.

As to our auction fees - thank you for pointing out they are only 12% - when the average UK auction house charges 33%. We ensure our clients pay the lowest auction fees possible. We have many satisfied clients and our auctions have over 1000 Lots that sell across the world to discerning buyers and collectors.

Bewertet mit 1 von 5 Sternen

Not a good feeling

I have supposedly won an auction with this company. They have sent an invoice with a link to Revolute as a method of payment. The link doesn’t work, they do not answer the only phone number they publish, they do not answer my emails. The invoice demands payment within 2 days by bank transfer. I am very suspicious that this could be a scam as a bank transfer is like handing cash to a stranger with no recall if things go tits up. If the company bother to read this please contact me asap. It was lot 601.
EDIT
It is very obvious that Chronos6538 are an agent and do not have title to the items they sell. Therefore should the item “go missing” in transit or fail to match the description the buyer has little recourse in British consumer law. Making payment by bank transfer offers zero compensation under either the Comsumer Rights Act 2015 or the Consumer Finance Act which paying by credit card or controlled finance does. I would urge any prospective buyers to make themselves aware of the limitations of paying for any items by bank transfer for those reasons. It is peculiar that once a credit card payment had been agreed, the item suddenly became unavailable. Draw your own conclusions.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Chrono6538-Logo

Antwort von Chrono6538

Hi Tim, as you will see from my reply above to the Gabriel, a client pointed out these 2 reviews to me, as they are not what they experience as regular buyers. You did register for our auction on the saleroom that occurred on 22nd October 2025 - you registered at 19:36 on 15th October - a full week before the auction ended. You bid on Lot 601 at 19:37 -

It was a lovely Vintage Omega Watch that you bid £800 (without fees) on a reserve of £785. You won the auction and a contract was formed. The exact reference is Omega Dynamic Watch 52005000 Automatic Black Dial Stainless Steel Men's.

I invite you to google this watch and see it listed for sale from £1440 to £2280 (again a range of prices as Vintage watches is all about condition, originality and paperwork).

It's a pity you didn't pay the invoice promptly as you would have secured a great deal, as somebody else did.

When you registered you read and signed the T&C's of the auction. One of these is that we only accept bank transfers - this is due to high instances of fraud. We do require payment within 48hrs and this as we pay our sellers promptly. You will have received automated emails requesting payment and payment links.

Of course we do accept credit and debit cards - but this is only for clients we know and if they choose to pay that way.

When you did not pay your invoice on time, despite reminders, we cancelled the sale as the watch was sold to another buyer.

This information is shared with all other auction houses on the saleroom - eg that you won an auction that is legally binding, and did not pay for your Lot.

I remember your email accusing our business of being a scam when I gave you that news it had been sold to another party. I would have been wasting my time responding to your private email when you had made up your own mind and were disparaging in your email.

I am responding now, to set the record straight, as you have publicly used the word scam.

I won't be adding anything further to these facts I've outlined above in case you feel the need to respond.

As a non payer of a legally binding contract, you have already been blocked from taking part in any of our future auctions; maybe that is the reason for your comments?

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