Charnwood Machinery Ltd Bewertungen 142

Charnwood items are always very good value and all are well engineered

Excellent service quality product and quick delivery

A great chat with Charlie at a trade event. I already knew what I wanted to look at and was guided accordingly. The delivery was as promised. Some further e-mails to Charnwood have always been answered promptly. Great products especially for the price

After I placed the order a pleasant lady rang me to arrange delivery. No hassle....and you felt a valued customer. The machine duly arrived on time well packed and placed in the position I requested. Good service.

Fast delivery of a new button for my cement mixer

Parts arrived quickly and were exactly as ordered

Excellent fast delivery from Charnwood.
They are a quality supplier.

This company are great to deal with, knowledge and helpful. Lovely team. I have almost a whole Charnwood setup in my workshop and I’m overall really pleased with the machines

Order received as requested. Accurate and am testing the oil as a rust preventative.

Service was great, super fast delivery and the bandsaw that I ordered has been fantastic.

I can only give 3 stars due to the 3 issues I had with my machine.
First, I ordered a bundle deal and only received the machine with out the extra items. I can accept that as human error and the extra items were dispatched promptly.
Second, while assembling the machine I found one of the guide bearings was missing, it hadn't fallen out in transit and wasn't in the box. Again new parts sent but couldn't use it over the Easter break.
Third, once I'd fitted the missing bearing and tried to start the machine it wouldn't run. Checked the fuse, plug, etc. then checked the safety switches on the door. Turns out the top door wasn't engaging the switch and I had to manually manipulate it to make it contact properly.
My first few cuts seem accurate and straight but the poor QA means I can only give 3 stars. Surprising for a company of Charnwood's reputation.

Delivery on time and good quality product

Made an online order for a drum sander on the Monday, had a call from Charnwood on Tuesday, asking when I wanted delivery. Agreed delivery on the Thursday. Delivered on the Thursday, wow. Solid machine, 5 years warranty. Well done Charnwood. I know where I will be shopping for tools and machinery from now on.

Bought a significant purchase from Charnwood, the process on their website was clean and straightforward. Purchased on a Sat and I got a lovely call confirming the order and arranging a pallet delivery for my choice of dates - first one being that Wednesday. Perfectly delivered on the Wednesday (200kg machine). Could not fault them once! Perfect transaction and lovely machine!

Charnwood are always good. Easy to order quick delivery ... very happy

I wanted a faceplate for my VP2 chuck and some spare screws for the jaws.
The items I needed were easy to find, ordering was simple and they arrived quickly.
Couldn't be easier.

Bought the W012 portable router table from Amazon. The table had a few issues so rather than go through Amazon's complaints process as I wanted to give Charnwood the opportunity to figure the issues out first and they did not disappoint, they were fast in response and have sent out replacement parts. The chap I spoke to was Andy a top tier human that didn't mess around getting to resolving my issue and giving me complete piece of mind. Very well done Charnwood, how refreshing to have real, actual customer service!!

Chris

The service was good but there was a mix up on the delivery. I paid for next day delivery but got the Post Office. "Michael"