Chancellors Bewertungen 

Dan was all I hoped a realtor would be, friendly, knowledgeable, patient and caring. All communications were answered promptly which made me feel like I mattered. No hesitation in recommending.

I do not normally leave negative reviews, but my experience with the Slough branch of Chancellors has been extremely disappointing.

The sales team wasted more than four months of my time. Based on their assurances that the sale was progressing, I served two months' notice to my tenants and waited for the transaction to complete. Throughout the process, the sales team repeatedly provided different explanations and updates. After approximately six months, I was finally informed that the buyer was facing financial difficulties and could not proceed with the purchase.

This was very frustrating and costly. I incurred solicitor fees, lost rental income, and kept the property vacant unnecessarily. What shocked me most was that the buyer's financial position appeared not to have been properly verified before solicitors became involved and significant time had been invested by all parties.

After the sale fell through, I decided to let the property instead, as I could not continue to leave it vacant and lose money. The lettings team took over and informed me that a tenant wished to move in on 1 June. During the week before the tenancy was due to start, I repeatedly contacted the office for updates on the tenant's references. Despite numerous calls, it was very difficult to get a response.

On the day the tenant was due to move in, I finally received the reference details. The following day, I was informed by email that the tenant would not be proceeding and that the property would be remarketed. Once again, the commitments and information provided by the team proved unreliable.

More than six months later, my property is still vacant, and I continue to suffer financial losses as a result.

Based on my personal experience, I cannot recommend this estate agency to friends or family.

I would like to take this opportunity to express my sincere appreciation for Betsy plummer and the outstanding support she has provided throughout our tenancy.

My family and I have been residing at 7 trout walk,Newbury for the past three years. During this entire tenancy period, Betsy has consistently demonstrated professionalism, dedication, and a genuine commitment to ensuring that our experience as tenants was positive and comfortable.

Whenever we required assistance, guidance, or support, Betsy was always approachable, responsive, and helpful. Her prompt attention to any concerns and her willingness to provide clear advice made a significant difference to our overall experience.

Thanks to her support and excellent management, we have always felt safe, valued, and comfortable in our home. It is rare to encounter someone who combines professionalism with such a caring and supportive attitude, and we are truly grateful for everything she has done for us over the years.

We would like to extend our heartfelt thanks to Betsy for her exceptional service and dedication. She has been a pleasure to work with, and we highly appreciate all her effort

Great Service
Viewed the property on two occasions, both with Julietta.
We had excellent and clear communications over email and on the phone and Julietta was every bit as good in person

Leilana was efficient, a very good communicator, and she followed through on everything she promised. She was very easy to work with, and I had confidence in everything being taken care of. Thank you, Leilana!

Very Pleased with Chancellors on the recent sale of our house, from the start they were very proactive in sorting out the viewings, then supplying us with the feedback, they made themselves available when help & guidance was needed in completing forms. I would definitely recommend Chancellors,

The friendly professional staff who made it very easy for me to find my property help me with the paperwork and just were there when I needed them

We were very well supported by the Chancellors team in resolving a matter with our tenant. Sophie was very proactive and knowledgeable in identifying the issue and properly addressing it.

Absolutely no idea where these 5* reviews are coming from. Abysmal service from this mob while selling our property with them last year. If you're thinking about selling, this is how the script plays out:

- Come around, overvalue your property (our mistake for falling for it) and promise you the world
- Do a "open house", which is tactically a few days before your 14 day cooling off period ends
- Fill it with a bunch of people to make it look like there's interest, but actually no interest at all.
- You get stuck in a 6 month contract
- Aggressively suggest you need to lower the price because the feedback is the house is "too expensive", even though they set the price at the start
- Absolutely no plan B expect for "we're pushing it".

This was just the start of it:
- Gave us "exclusivity" on a property we wanted to buy with them (the only reason why we went with them to start with) for 2 weeks, just to call up a family member (who also enquired) a week in offering the property at a reduced price
- Shared an email with someone's personal bank statements to us on email, which wasn't meant for us
- Don't open on a Sunday, so no viewings
- Cancelled a "second viewing" 30 minutes before after we told them we were going to be at home.
- Had "lots of enquiries" in the portal but less than 10% turned into viewings - another way of manufacturing "interest"
- Told a part exchange company our house wasn't selling "due to the price being too high", even though they were the ones who recommend the sale price in the first place
- Only showing people the house who were proceedable, until we later find out some viewers had flats to sell.

We went with Hurst when we finally go out of working with Chancellors, who sold the property in 3 days. Tells you all you need to know.

I'd recommend you stay well clear of this mob.

Just been put through two weeks of inept chasing of a signature on a document. They kept sending an incorrect document with the same mistake multiple times. Then when they finally corrected the document they sent it to the wrong person to sign

When asked to send the correct document to the correct person to sign, they announced that actually no signature was required. Very poor service indeed.

We recently completed the purchase of our home with the help of Charlotte at Chancellors, and we couldn’t be happier with the experience. From start to finish, Charlotte was incredibly professional, knowledgeable, and supportive throughout what can often be a stressful process.
Her communication was excellent—always prompt, clear, and proactive—which gave us real confidence at every stage of the transaction. She went above and beyond to keep things moving smoothly, coordinating effectively with all parties involved and ensuring that nothing was overlooked.
Charlotte’s friendly and approachable manner made a big difference, and she was always willing to take the time to answer our questions and offer helpful guidance. Thanks to her dedication and efficiency, the whole process was far more straightforward than we expected.
We would highly recommend Charlotte to anyone looking to buy or sell a property—she is a real asset to Chancellors.

I received assistance and kindness in all my needs

Sophie Day is a delight to deal with; she’s friendly and prompt with her follow ups. Really appreciate it !

Ana was fantastic throughout the sale of my property. She handled the viewings professionally and managed the process efficiently. She was always friendly and her communication was responsive, proactive, and clear at every stage. I would highly recommend Ana and Chancellors to anyone looking for an estate agent who is professional, reliable, and committed to delivering great service.

All went smoothly, any requirements were quickly brought to our attention and dealt with. Ben N coordinated the contract and kept us informed of its status at all times.

Very good, efficient and positive.

Owen was very knowledgeable about the two properties we viewed with him today. He has clearly taken an interest to consider the things that the houses had to offer which was of great help. He has a delightful manner about him also.

katie adam was very polite and helpful in dealing with the new property. she had a great attitude and thank you for all your help

Aysha Groves, the agent I dealt with was excellent, especially when there were problems. She dealt with everything proactively with understanding and expertise. Great job.

I have just completed on my house sale today and I have been very impressed with Charlotte Morgan from Chancellors. She was the first one I contacted and has always been polite, very efficient and patient with all my questions. She has always responded very quickly to me.
Chad Deakin was also extremely helpful in selling the property and dealing with all the negotiations. I can highly recommend Chancellors Banbury and wish them all the best. Thank you!