Chainreaction Cycles 

I have bought loads of items from CRC for their excellent range, prices, and prompt delivery. My one reservation is that they sometimes fail to publish negative product reviews.

I have found adds on popular MTB websites that rotate around and it says $20 off clearance items use code CLEAR2015 etc they never work.

Had already few things from chain reaction. They are quick with a good prices. Never had problems. Simply fantastic service. Would be nice if I could get some deal on gps sat navigation for my bike ;-)
Thanks chain reaction.

Maybe it's a sign of the times, were corporate shareholders run things, and profit matters, I ordered an XT cassette at comparable prices to other retailers, It arrived in a brown crc box, what happened to regular shimano packaging.. I am more than happy to get a good deal price on oem (non retail packaging) but be transparent and clear upfront. No mention of oem stock when I placed my order.

Ordeed Tuesday midday, tracking reference sent same day 6pm, but item not collected by Royal Mail for 24 hours, hence received Easter Saturday, had hoped for Thursday .
A rival components shop wizard delivered next day, for an order placed within mins of this..

Oh and my xt crank was in a crc brown cardboard box too, no mention of oem again, but the cheapest online price by 30%, so happy enough..

In summary I am happy to buy OEM, as long as you are open and honest upfront

I have bought many times to chainreactions, even a Downhill bike. i just can say that they very professional , offering good quality and service.

Har altid været en god handelsoplevelse 👍

I placed an order a couple of weeks ago and there was problems with the promised discount, so I wrote customer service an e-mail asking if they could help me get the discount as advertised on their homepage. No answer. Tried again after 3 days, still no answer (it's been more than two weeks now and I have heard nothing yet). The most important thing about online shopping is that you're able to get in touch with costumer service, since you're not able to get in touch with the store otherwise! I'm disappointed, since the prices seems cheaper here, but what's the use of that if you're not able to get help with your order if needed?

My 1st port of call for cycling parts and bits.
Very quick postage and its hard to find cheaper prices.
And they have a telephone number to call should you have a problem or question unlike another online store!

Jeg fik en rigtig god service og det var nemt at bestille cyklen via nettet.
Levering gik egentlig også smertefrit, men der var lidt usikkerhed omkring hvornår cyklen ville komme. SMS'erne fra DHL var dog en stor hjælp til sikrer at jeg var hjemme ved ankomst.

Best online retailer for cycle products without a doubt.

I use Chain Reaction Cycles on a fairly regular basis as I build and repair/service Mountain Bikes in my spare time. They are a great company to deal with, Fantastic selection & at very good prices with lots of components in sales or on special offer. Delivery is Spot on.

Bestilte en Assos clima 7/7 svedundertrøje, blev lovet levering 4-7 dage, på 7.dagen kom den .
Priser er på nogen varer fordelagtige i forhold til DK andre varer er for dyre, jeg har allerede bestilt noget mere.

Items are delivered on or before the delivery date and the prices are good. Not much more to say really.

Overall a great site, phone calls to customer service were excellent and delivery is always fast, with fast dispatch times too

Pros
Large range
International delivery
Fast dispatch
Good website
Great customer service

Cons
Prices are starting to creep up, not the best bargain any more.

pros

Fast service.
Low shipping cost.
You will never ever have any problems with returned items, lost in post and similar with this shop!!

Recomendations!!!

cons

just one-
Prices could be a little bit lower...

Bestilte tøj og sko, det forløb fuldstændig efter bogen og leveringen kom promte med Track and Trace. :-)
Kan kun anbefales

Great selection! Great Customer Service! Fast turn-around time. Every time I placed an order, less than 12 hours I received a notification that the item has shipped with tracking number. Best thing, for $5.99 I get my items in the US from UK in 2-4 days. You can not beat that!

I ordered from couple of German on-line company (I posted reviews for those as well) And nothing came to me less than 6 weeks (I just received a bike light 10 weeks after it was ordered and 9 weeks after it was shipped by Bike-Components.de)

ChainReaction! Keep up the good work!

I ordered a couple of items of clothing from ChainReaction Cycles at the start of the year.

Both arrived swiftly, and as advertised.

One of the items developed a slight problem after 6/7months, so I contacted their Warranty team to raise the issue.
I couldn't be happier with the speed and efficiency with which they dealt with it!
Top Marks!

Quick and responsive customer service, received defective helmet. Prompt replacement provided.

Embora julgue o atendimento - durante o processo de compra - eficiente e dinâmico, infelizmente não recebi até o momento, minha (primeira) compra, realizada há 1 mês atrás.
Talvez a responsabilidade não seja da CRC (??) e sim da "parte" brasileira do processo de entrega, mas a verdade é que, se o processo não é confiável, talvez seja melhor reavaliar a viabilidade de continuar atendendo clientes do Brasil. Ou pelo menos atender somente com a possibilidade de rastreamento da entrega. Caso contrário, se sentiram como eu...no prejuízo e frustrado.