Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and execu... Mehr ansehen
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.... Mehr ansehen
Unternehmen hat geantwortet
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Kontaktinformationen
Vereinigte Staaten
- www.certus.com
4.1
Gut
309 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ok so I accidentally signed up with one…
Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me to the right spot he was very nice and very attentive since the beginning until the end , we need more people like him with that beautiful soul. Thank you Loy! Maria Juarez
16. April 2026
Bewertung ohne vorherige Einladung
The Power Of Good Customer Service!
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and executing a plan of action. Angelo exceeded my expectations. My hero for the day!
16. April 2026
Bewertung ohne vorherige Einladung
Esra was extremely respectful and…
Esra was extremely respectful and helped me out a lot.. very pleased.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for sharing your experience!
Antwort von Certus
Gracias por compartir sus comentarios.
The chats were quick in response
The chats were quick in response. Very helpful.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for dropping a review!
courteous and fast service i was so…
courteous and fast service i was so happy to deal with a company like this
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thanks for sharing your feedback!
Horrible driving course platform
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck. For some reason this platform has a difficult time authenticating my voice. Shouldn’t a password suffice? This is a defensive driving course not a level 5 government clearance. 2. When you finish certain sections this platform won’t let you proceed to the next phase even if you clicked on all of the pictures and viewed every item. 3 when they give quizzes at the end of each section they word the questions in a confusing way. They can word the questions easier. I’ll give an example, in one chapter technology would prevent up to 40% of crashes but on the quiz the choices of answers were A) 10% B) 25% c) 0.4% D) 50%. Why would C just say 40% ? It’s little stupid stuff like that. This platform makes the process far more difficult than it has to be!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
For New York defensive driving courses, identity verification measures—such as voice biometrics—are required by the State to ensure student participation and course integrity. While we understand this may feel like an extra step, it is part of the regulatory standards all approved providers must follow. A separate microphone or headset isn’t required, as a smartphone or any device with a built-in microphone can be used for this step.
We’re also sorry to hear about the navigation issues and quiz experience you described. That’s not the experience we want for our learners, and we appreciate you calling out those specifics. We will share your feedback with our team to review both the progression behavior and the clarity of assessment questions.
We’d like the opportunity to review your course activity more closely and help where we can. We’ve sent a request through Trustpilot for additional details—please feel free to respond there so we can assist further.
Thank you again for your feedback.
I had the pleasure of speaking with Liz she was very courteous and very helpful
I had the pleasure of speaking with Liz today
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for taking the time to let us know how your experience went!
I can find a solution of my requested.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for the review!
Permit exam
i purchased a permit exam because i already finished the course and i finished the exam and i did not get any emails for certification. also i took this test twice and said i never even finished either of them.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
Thank You, Raen
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.
Thank You, Raen.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
That is fantastic to hear, thank you!
Justine was such a great help and was…
Justine was such a great help and was so quick
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thanks for letting us know!
This course is total fraud
This course is total fraud. The system marks your right answer wrong to force you to buy course again. Customer support is of no use and not helpful at all. I just feel like I got scamed.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Many of our courses follow strict regulatory requirements, including security checkpoints and knowledge assessments. Access can be restricted if assessment criteria aren’t met, security checkpoints aren’t completed, or the course expires.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
We also apologize if your experience with customer support didn’t meet expectations and will be reviewing this internally.
Again, thank you for your feedback.
I was having trouble with my account…
I was having trouble with my account and Rie assisted me. Very helpful and quickly got me back on track. Thanks again!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for letting us know!
Great produxts
Great products when seeking a Food Handlers card.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We are glad that you enjoyed your experience!
Esra was great!
Esra was great! They were able to help me get to the class I needed pretty quickly.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thanks for letting us know!
When i got locked out of my courses
When i got locked out of my courses, ezra was very helpful getting me back in.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We are sorry to hear you hit a snag, but glad to hear that our team was able to help get you back on track!
raen is goated
Raen helped me out a lot when it came to my confusion with the course and the driving. Overall its a good course.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
We're so glad to hear that! Thanks for sharing!
Quick, easy and helpful
Esra was very helpful in getting my problem solved quickly.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Fantastic to hear, thanks for letting us know!
Liz did a great job!
Liz did a great job explaining and solving my problem.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certus
Thank you for sharing your feedback, we appreciate it!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.