Cast in Style Ltd Bewertungen 

I ordered my handles in the middle of May and finally received them the middle of August but with screws missing from every handle!! When I put the order through it was confirmed that I should receive the handles within 1-3 working days. In total my order was delayed 4 times and arrived 3 months late. During this 3 month delay NOT ONCE did I receive a single phone call or email from Cast in Style to keep me up to date or let me know what was happening, I had to call and chase for information every time. I requested each time to be informed if there would be further delays with the new delivery dates but unfortunately that NEVER ever happened. I finally received the handles last week to find that only one screw had been provided with each handle instead of two!!
After having to wait 3 months for my handles and making 4 separate complaints about not being kept informed of my order this is really insulting and just shows a complete lack of care. I insisted on speaking to the owner Annie who was 'sorry for the inconvenience'. When I pushed for a more sincere understanding of my dissatisfaction I was told be her that she had made a 'real effort' by coming out of a meeting to talk to me and that part of the reason for all of this happening was because of people being on holiday!! I also had to insist several times that I should be given a form of discount/ compensation for this experience and was reluctantly offered 10% - £12 in total. It has cost me more in phone calls as its a premium rate number you have to call!!! I would NEVER by from this company again. Awful awful service!!!

We are highly delighted with our new clothes airer. The Cast in Style website is user friendly & easy to find your way round. It provides lots of 'easy to read' information & answers all the questions you may have. Our order arrived within a couple of days & without hitch.
The clothes airer we ordered wasn't the most expensive but looks & feels a quality product. We would order from this website again.

Excellent website meant easy selection and ordering. A prompt response to a minor delivery glitch (we live in Shetland) was quickly sorted over the phone (thanks Annie!). The item arrived on time, well packed with clear instructions. Our beautifully-made, smart new pulley is up and fully operational. Many thanks!

had queries about product - answered efficiently by John who was well informed. Ordered product, sent out the next day, received the day after - what more could I want?

I ordered the small cast iron trivet. Brilliant, just what was wanted. This is not my first purchase and I'm sure I will be back - I have a wish list.

Delivery as promised and I know from past experience that the team there are happy to help and answer questions.

I ordered a clothes pulley, and the whole process - from choosing, to ordering, to delivery, to assembly - could not have been easier.

Great piece of kit, with really clear instructions, packaged very well, and delivered as promised within a few days.

Easy to order, arrived on time and is exactely what I ordered. very happy with it and it looks great.

My order arrived very quickly, the quality of goods was 5* and I was contacted on a small query about additional items the day after my order was sent offering me the additional items at no extra postage costs.
We left a message on the door for package to be delivered to a neighbour if nobody was at home and the courier did just that, no problems there either!
Fantabulous good old fashioned service! I have already recommended to others.

Ok these people have nearly got it spot on. Really fast service and great product. I am delighted with it. They only improvement they could make is in the courier they use. What is the point of using a company that won't take instruction from the recipient, won't give a delivery time, don't give warning of a delivery date, will only try delivery twice and whose collection depot is 30 miles away. Get real and use the post office or DPD.

I received my order so fast and it is of the best quality. So happy with the whole transaction! I will be buying more from this company in the future!

Order arrived 2 days after it was ordered. It was all correct and in perfect condition. I would definately recomend castinstyle.

Brilliant company to deal with. Thank you!

Staff were very helpful in answering my queries. Product was ordered, made and delivered in 5 days and the end result was great

Web site brilliant contact on phone fantastic , delivery first class .thanks CIS

Thank you for your help, my wife was V happy with her gift.

Thanks again

Anthony

I have used Cast-in-Style before, their products are well made
exactly as shown and detailed on their website, have not been disappointed. Delivery is excellent.

from order to delivery in three days: great service. The doorstop is exactly as shown on the website and I am impressed at the quick turnround