Absolutely terrible can’t even answer the phone I ringed atleast 10 times just for the call to end. Never had an experience bad as this. Avoid this company if you want customer satisfaction.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Needed help & advice sorting out new DAB head unit + all the leads to keep stalk control functionality & enable separate info-display unit to work in our Renault Master II based campervan... Came to t... Mehr ansehen
I ordered an edge e6 1500w rms 4500w max subwoofer with orange emblem and orange stiching and recieved an e3 1500w rms 3000w max with silver emblem and silver stiching. After several emails I had an a... Mehr ansehen
Product description was wrong and item did not fit but company refused to accept a return even though it was still sealed in its packaging. Incorrectly claimed that products have to be returned within... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Car Audio Direct offers car stereo and audio video electronics for the car including receivers, MP3, CD players, DVD players, car subwoofers, bass systems, car speakers, car amplifiers, DAB radio, and more.
Kontaktinformationen
Unit 7 Tower Industrial Estate, OX10 7LN, Wallingford, Vereinigtes Königreich
- 01865 341179
- support@caraudiodirect.co.uk
- www.caraudiodirect.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Excellent customer service and very…
Excellent customer service and very easy to deal with
Found the customer service excellent…
Found the customer service excellent also very competitive on price.
I had a problem with the connection of the stereo I purchased and had to swap one of the leads . This was done no problem . Still had trouble with new lead and they sent me another to try free of charge and just had to send back wich ever I did not use.
As said excellent customer service and competitive pricing.
Absolutely great experience
Absolutely great experience! Dips, the chap I was in contact with showed patience with me beyond ‘the call of duty’ answering multiple pedantic enquiries by email almost immediately.
Despite my being a Mechanical and Marine Engineer my old timer‘s knowledge of vehicle electrics was hopelessly out of date but Dips was able to answer every question.
Completion of the installation has been put on hold due to another unrelated problem but having tested the equipment in situ it is everything I expected.“
Amazing staff and company
Used them twice, so far, and will certainly use again in the future. Absolutely amazing service, fantastic support and advice and all around excellent. Their staff are knowledgeable and helpful. Will talk you through anything and everything. They are amazingly friendly and go above and beyond the norm. Can't praise these guys enough. They deserve far more than 5 stars.
Really helpful and friendly
Really helpful, friendly and knowledgeable. Highly recommend them and will use for a future purchases!
They were so helpful with my stereo and…
They were so helpful with my stereo and helping me find an alternative as the one I wanted was out of stock I would like to say a massive thank you to the whole team
Great!
I buyed two cables for my new Pioneer car Radio for my Ford Fiesta my2010!
This guys are great for support and they are very professional.
The cables work great on my new radio and also for remote control (steering wheel)
Thank you again for all!
Alessandro
Refund delay
Bought a pair speakers for my car from car audio direct. Unfortunately they were too deep to fit in the door so decided to return well within the two week cooling off period. Looked at their terms and conditions re returns and they don't have to refund you for four weeks. Received my refund after speaking to a member of management and it seems they are trying to improve the time taken to process refunds.
Outstanding service from Din would…
Outstanding service from Din would highly recommend. Thanks for your support Din
Bought a vehicle specific info adapter…
Bought a vehicle specific info adapter to enable me to fit a double din Pioneer unit and still retain all my vehicle settings on my 595 Abarth, I had a small issue on install with my parking sensors staying on, quick call to Car Audio Direct, they went through how I installed the unit, which seemed to be correct, I was advised they would email me with contact details for connect2 , together with some helpful info, true to there word, less than an hour later email arrived, turns out I had made an error with my parking connector, very well impressed with the level of customer care from Car Audio Direct, I would def buy from these guys again, the connect2 part I bought I couldn't get cheaper anywhere else.
Top Marks.
Many Thanks
Great customer service 5STAR
Speakers ordered were discontinued! A great alternative was recommended and at no extra cost to! Great communication from there team and a joy to deal with!
Thank you
Superb advise from friendly staff who…
Superb advise from friendly staff who answered my questions. Great products and choice. Extremely fast delivery! My order was placed at 3pm and my stuff was delivered at 8am the very next morning. I will definitely be using them again.
These guys were great!
These guys were great.
I was pretty much the clueless customer from hell yet they dealt with me with far more patience than I deserved and are happily taking back the bits I wrongly ordered.
Not only was the customer service great but the stereo I ordered was also a great price.
Thanks for your help guys!
A+ customer service
Good prices and, most importantly, great customer service. Easy to get in touch with, both on email and phone. Really helpful with advice on installing a head unit and sub. Highly recommended!
This is a very professional company and…
This is a very professional company and answer all.your questions satisfactory.
Will use them again
Right on the money
Very helpful people indeed.
Spec’ed exactly the parts I needed and everything worked first time.
Would definitely recommend 👍
Hidden Secret in Hayes
I wanted to speak to a vehicle Audio reseller ahead of purchasing a Pioneer SPH-EVO68DAB single din head unit. I kept fin dinging myself being drawn back to the Car Audio Direct website as it was offering the best end user experience in my mind as far as information and reviews about the company etc were concerned. I called them and discussed my questions with ''Dips'' a very personable, knowledgeable gentleman with impartiality and between us he helped me make my decision to buy ....we continued talk about installation and I mentioned that I really also need to change my front speaker units and again he was able to offer me a choice of three options and finally he reminded me that this new Pioneer head unit also had rear camera capability and I opted to buy the Pioneer ND-BC8 unit which proved to be fantastic. There is no way I could have just picked these products and simply completed an online order myself. I was very grateful for Dip's time and professional views and advice and I am extremely happy with my new in-car audio set up ...Apple Car Play and voice recognition for navigation and phone calling and messaging are huge benefits for a handsfree world without driving distraction...superb kit ....Thankyou Dip's and Car Audio Direct I will be sure to recommend you at every opportunity .
Sterling Service Turned Up To Eleven.
Sterling overnight service from this company. Ordered a custom install harness and dash replacement for an SLK R170 along with a Kenwood double din DAB head unit. Items arrived next day in solid packaging and on time per DPD texts. Well worth the few quid for next day delivery. Install was really easy with the dash kit and the harness was relatively straight forward. When my antiquated old skool stereo fitting from 1988 brain could not fathom how to connect the canbus and the sub acc feeds, two calls to this company put me right in seconds, literally. The guy could not have been nicer in explaining the solution and within twenty minutes the final connections were completed, et viola! Dash, harness, canbus, flux capacitor and head unit all fitted and working perfectly. 11/10. Because I like Spinal Tap.
Head unit & Dash Cam
Ordered online using Amazon pay. Delivered quickly, items all work. Price was the cheapest I could find online. Great result.
Top speakers, top company
Speakers sound phenomenal and they pulled out all the stops to make sure I got all the parts for the weekend when I was planning on installing them. I also ordered too much by accident and they have been more than accommodating with returning the extra bits.
Brilliant company, great speakers.
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