Car Audio Direct Bewertungen 

193
•
TrustScore 2 von 5

1.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolutely terrible can’t even answer the phone I ringed atleast 10 times just for the call to end. Never had an experience bad as this. Avoid this company if you want customer satisfaction.

Bewertet mit 5 von 5 Sternen

Needed help & advice sorting out new DAB head unit + all the leads to keep stalk control functionality & enable separate info-display unit to work in our Renault Master II based campervan... Came to t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered an edge e6 1500w rms 4500w max subwoofer with orange emblem and orange stiching and recieved an e3 1500w rms 3000w max with silver emblem and silver stiching. After several emails I had an a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Product description was wrong and item did not fit but company refused to accept a return even though it was still sealed in its packaging. Incorrectly claimed that products have to be returned within... Mehr ansehen

Unternehmensdetails

  1. Fahrzeug & Transport

Informationen, die aus verschiedenen externen Quellen stammen

Car Audio Direct offers car stereo and audio video electronics for the car including receivers, MP3, CD players, DVD players, car subwoofers, bass systems, car speakers, car amplifiers, DAB radio, and more.


Kontaktinformationen

1.9

Mangelhaft

TrustScore 2 von 5

193 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.9

Alle Bewertungen

(193)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic Service

I just wanted to write to praise you on your service. I had real problems with getting the correct wiring harness, but you persevered and I now have a fully functioning radio.

But I must praise Lee personally, he was incredibly patient, efficient and courteous, even when I was probably infuriating him with my lack of knowledge and dealt with my refunds and transactions without hesitation.

Thank you again

22. Juli 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good After sales

Bought a JVC KD X40 which arrived promptly, but I could not get it to work, so emailed customer service and within about an hour they came back with a simple wiring solution, very impressed with the aftercare. Would recommend.

18. Juli 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great customer service

Ordered a CD player from them online, got a phone call to say it was out of stock but they would send me out a newer version of the one I had originally ordered. It arrived fast too. customer service was friendly and emails were always answered quickly. can't fault them and will be telling all my friends to come here first!

14. Juli 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely helpful, knowledgeable and very quick service.

Being a novice at fitting an aftermarket head unit , I was at first bewildered by the variety of cables, leads etc that I had to choose from. Fortunately, all the guesswork was taken out by buying from Car Audio Direct. When I told them my make of car, and stereo, they quickly dispatched the correct cables, and in less than an hour, following their precise instructions, the job was done.
Many thanks CAD.

6. Juni 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Company fast and reliable

I am very happy with my Kenwood DNX 5230DAB that I bought from Car audio direct. The guys there know their stuff. The price is affordable and you will never find another service and price as good as them. They gave me a day that my order would be with me and I couldn't believe it when I received it on that same day.
I would definately recommend them to anyone who is looking for a reliable and trustworthy company to deal with these guys.
I would say to anyone that is looking for any kind of car audio, forget about the rest and just deal with the best!
A BIG thankyou to Lee who dealt with me.
From Rickie in London.

2. Juni 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Service

Initial problem with ordering online,but once resolved, PioneerF50BT Sat Nav ordered 4.15pm 10/04/14. Delivered 9am following morning. Courier even sent text advising delivery time. Brilliant, another bonus, unit had dropped by another £30. Would give CADirect more than 5* if possible. Many thanks,JH Newark.

11. April 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Arrived next day and really well packed!!!

I ordered a few big bits from CAD and they all arrived separately packed, clean and tidy. I even got a text from the courier giving a 1 hour window when he will arrive!

Along with top prices it's easy to phone up and talk to the actual staff on topics the y actually know about.

Very passionate about what they do, sell and how to use it to the best.

A*

23. November 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best known service, I have ever recieved!

Been recently getting in to my car audio and got alot of advice from their staff member called Colin, advised me on whats good or should go with each purchase.
Paid for it at 11am one day and recieved just after 9am the next day.

Everything was very well packaged, nothing bumped or dented.
Even tho I found a single 100amp fuse that should have been 150a, it was replaced with a simple phone call.

Very helpful, imformative and apologetic over a simple fuse.
Can not recommend this company enough, I will be calling them again soon.

23. November 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful and thorough service.

Website is easy to use and informative, prompt delivery on items ordered and very helpful. When a I found a fault with my CD carriage they arranged a speedy collection, tested and confirmed the fault and shipped a replacement. They kept me up to date with developments and were a pleasure to do business with,

5. August 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great service excellent on postage

i was acturely put off after reading the bad review on this page but i decided no i will go for it. first i acturely phoned to check items where in stock and got a lot of help on the phone on the items i wanted and how they would sound(speakers) and all questions i had where answerd very well i acturely orderd after 3 and i still got my items next day cant get any better really. Have allready recommendid to all my mates and will definetly use again many many thanks.

20. Januar 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

thank you

i ordered 4 items and recieved all 4 items ,very happy with the price (a saving of about 60%) delivery was also very quick, very happy with service,website easy to use.Will use company again.

9. Januar 2011
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Terrible service

I bought some speakers from them, and after waiting almost a week after not receiving the speakers I decided to email them. They responded quickly, but to tell me that from the morning I emailed them they had stopped selling the speakers I bought.

I don't know why they didn't ship what they apparently had in stock at the time. Or why they didn't even bother to tell me, but they get a big thumbs down from me.

They tried to offer me an alternative, but they would only offer me downgrades to the product I initially purchased, and straight up refused for anything with a similar spec.

On the upside I did receive a full refund.

I'd avoid these people and buy elsewhere.

19. März 2010
Bewertung ohne vorherige Einladung
Car Audio Direct-Logo

Antwort von Car Audio Direct

This does not sound at all how we do business, we always keep our customers informed at every step of the way by email and SMS and with the option of an immediate refund or alternative if any rare availability issues occur.

Sometimes manufacurers have issues with the supply of products but on these unusual occaisions we always try and work with the customer to find a suitable solution. The alternative chosen can be any product we sell with a simple price adjustment (up or down) depending on the choice.

Are you sure it was not another company with a very similar name that is (unfortunately) often confused with us?

If it was definitely Car Audio DIRECT we would like you to contact us with the order number so we can investigate the circumstances further.

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