The driver that picked up my car was polite, friendly, respectful, and careful with my car. As far as any thing else I wouldn’t know anything until I find out how much my car was auctioned off or sold... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The process was fast and with no issues. The driver who came to pick up the car, Antonio, was very nice and able to figure out how to handle an old car with a dead battery, Antonio was professional a... Mehr ansehen
Unternehmen hat geantwortet
We were contacted for a pick up date for our donated vehicle very quickly. Tow truck driver was helpful with the limited paperwork involved. He was capable and efficient in loading our vehicle in spi... Mehr ansehen
Unternehmen hat geantwortet
Donating my car was very easy. The process went smoothly. The tow truck driver communicated with me to arrange the pickup time, he arrived on time and was very polite and knowledgeable.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Kontaktinformationen
1905 brentwood rd ne , 20018, Washington, Vereinigte Staaten
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4.8
Hervorragend
743 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast response to donation notification.
7. Juli 2026
Antwort von Capital Auto Auction
We're so glad to hear about your positive experience with our donation notification process. We truly appreciate your kind feedback.
Courtesy and Gratitude
Everyone I dealt with in the process of making the donation was courteous and expressed gratitude for our auto donation. I didn't know from the outset that other organizations would be involved. I think an overview of the entire process would have been helpful.
14. Juli 2026
Antwort von Capital Auto Auction
We truly appreciate your generous auto donation and kind words about our team's courtesy. We value your feedback regarding the process overview and will certainly consider how we can better communicate the steps involved.
Very Considerate
Jose kept me updated, when he would areive to pick up the car. That was really considerate.
The process of donating went smoothly as well!
13. Juli 2026
Antwort von Capital Auto Auction
We're so glad to hear that Jose kept you updated and that the donation process went smoothly. Thank you for sharing your positive experience!
Staff was very professional and even…
Staff was very professional and even though he was the only one.
6. Juli 2026
Antwort von Capital Auto Auction
We're so pleased to hear that our staff was professional, even when working alone. Thank you for acknowledging their hard work; it truly means a lot to us.
Pick up was easy and the gentleman was…
Pick up was easy and the gentleman was very helpful and kind.
6. Juli 2026
Antwort von Capital Auto Auction
We're delighted to hear that your pickup experience was easy and that our team member provided helpful and kind service. Thank you for your wonderful feedback!
Timely pick up and great communication.
10. Juli 2026
Antwort von Capital Auto Auction
We're so glad to hear that our communication and timeliness met your expectations. We appreciate your kind words!
It was a great experience from the…
It was a great experience from the first phone to the pickup. Friendly people. Knowledgeable. Great communication. Excellent instructions, just what I needed.
9. Juli 2026
Antwort von Capital Auto Auction
We're so happy to hear you had such a great experience with our friendly team and found our communication and instructions helpful. Thank you for your wonderful feedback!
Exceptional Scheduling
Exceptional Scheduling, and completion of necessary documentation, as well as picking up the vehicle in a timely fashion
1. Juli 2026
Antwort von Capital Auto Auction
We're delighted to hear that our scheduling, documentation, and vehicle pickup process met your expectations. Thank you for your positive feedback!
Antwort von Capital Auto Auction
We're so pleased to hear that you found our service timely, professional, and friendly. Your positive feedback is truly appreciated!
Everyone who coordinated and scheduled…
Everyone who coordinated and scheduled the donation was organized and clear and began the whole process quickly. The only glitch was that the driver who picked up the car didn’t take the documents I had ready, per the phone calls. Thus I needed to send them the day after—though Capital Auto Auctions folks made that as easy as possible by emailing a FedEx label.
It was a fast and easy process—kudos!
1. Juli 2026
Antwort von Capital Auto Auction
We are happy to hear that our coordination and scheduling process was clear and efficient for your donation. We appreciate you bringing the document discrepancy to our attention; we are reviewing our procedures to ensure all drivers are consistent with instructions. We are glad we could make the follow-up easy for you.
Kept us informed about pickup
Kept us informed about pickup, receipt, arrived on time, courteous and congenial.
8. Juli 2026
Antwort von Capital Auto Auction
We're so glad to hear that you were kept informed throughout the process, and that our team was courteous and arrived on time. Thank you for your wonderful feedback!
I heard about Vehicles For Change on…
I heard about Vehicles For Change on WTOP and decided that was where I wanted to donate my 73 Corvette. It was easy to complete the donation and my old, but running vehicle was picked up today.
7. Juli 2026
Antwort von Capital Auto Auction
We're so glad you heard about us on WTOP and chose to donate your Corvette! We truly appreciate your support and are happy the donation process was easy.
Mostly went Well.
I has some trouble navigating the donation website, so I wound up having to call, and that all went well. I got a call that afternoon, and pickup was scheduled for Monday. I got several more calls from the donation people, and it turned out their system did not know the pick up had been scheduled. Monday came and I got a call that the pickup would not be until Tuesday. Pickup early on Tuesday came and was fast and efficient!
30. Juni 2026
Antwort von Capital Auto Auction
We appreciate your feedback and are glad the pickup was ultimately fast and efficient. We understand your frustration with the website navigation and the scheduling confusion caused by our system. We are actively working to improve our internal communication and online experience to prevent similar issues for future donors. Thank you for your patience and for choosing to donate.
Simple & Straightforward
Simple, easy way to donate a car. They took care of everything & were efficient about scheduling & pickup.
30. Juni 2026
Antwort von Capital Auto Auction
We're so glad to hear that donating your car was a simple and easy experience. We appreciate you acknowledging our efficiency in scheduling and pickup.
Pickup times can vary
Easy phone contact and instructions, several delays in pickup times due to driver distance and traffic conditions. 3 hours late.
7. Juli 2026
Antwort von Capital Auto Auction
We appreciate your feedback and apologize for the significant delay you experienced. We are actively reviewing our dispatch process to prevent such occurrences.
Antwort von Capital Auto Auction
We are so glad to hear everything went well with your delivery. It's wonderful to know our driver provided excellent service.
Antwort von Capital Auto Auction
We are so glad you had such a smooth and easy experience! Thank you for your wonderful feedback.
Driver was helpful filling out the…
Driver was helpful filling out the donation form and friendly in picking up the car for Purple Heart as scheduled Monday 7/6/2026
7. Juli 2026
Antwort von Capital Auto Auction
We're so glad to hear that our driver was helpful and friendly during the car pickup. Thank you for sharing your positive experience!
This could not have been easier
This could not have been easier. After completing the online form I received a call within hours and 0630 the next business day the tow truck was at the house taking the car. The driver had called the night before to make sure 0630 was okay.
7. Juli 2026
Antwort von Capital Auto Auction
We're so happy to hear that the process was easy and efficient for you. We appreciate you sharing your positive experience with our prompt service and thoughtful communication.
Done according to expectations
Everything was done according to the expectations conveyed by the website. The pickup was on time, professional, and the documents were correct. The basics were done right. That's all I want.
6. Juli 2026
Antwort von Capital Auto Auction
We're so pleased to hear that our service met your expectations and that the pickup was on time and professional. It's great to know that the documents were correct and that we got the basics right for you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.