Second time I’ve ordered from Cambridge Home & Garden. Excellent service both times, with clear communication on delivery times and text updates. Jason & Chris on the delivery team brought the furnitu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Was kept very well informed of delivery times. Jason & Chris delivered garden bench very efficiently in spite of needing to park on the road opposite a school at school collection time when traffic co... Mehr ansehen
Long conversations on the phone sorted out the right Guardtex covers for our garden furniture. A problem with one of the covers delivered being the wrong one, is the only reason that this isn't five... Mehr ansehen
Great quality outdoor metal bin storage. Have never ordered from CHG before, but wouldn’t hesitate to order from them again. Quick delivery and great quality product- what more could you ask for!
Unternehmensdetails
- Gartenmöbelgeschäft
- auch in
- Fachgeschäft für Grillgeräte
- Gartencenter
- Geschäft für Gartenmöbel
- Grillplatz
- Möbelgeschäft
Vom Unternehmen geschrieben
We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.
Kontaktinformationen
25 High Street, Willingham, CB24 5ES, Cambridge, Vereinigtes Königreich
- 01954 201486
- info@cambrigdehomeandgarden.com
- www.cambridgehomeandgarden.com
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Hat 100 % seiner negativen Bewertungen beantwortet
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Having looked around for a good price…
Having looked around for a good price for a Kettler Foxley 6 seat dining set Cambridge Home and Garden price was the best we found. From the point of ordering to delivery we were kept updated as to when the furniture would arrive. Within 3 working days the furniture was delivered and is stunning. Great experience, thank you

Antwort von Cambridge Home and Garden
Super delivery team
Jason made delivery of my parasol very easy. Thank you so much!

Antwort von Cambridge Home and Garden
Polite and professional staff
Friendly, knowledgeable staff in store. Attentive without any pressured sale.
Jason and his colleague delivered the item and were happy to carry it to exactly where I asked. Polite and professional 🙌🏻

Antwort von Cambridge Home and Garden
Excellent!
Easy to order online. Good communication and prompt delivery. Phone and f2f experience excellent.

Antwort von Cambridge Home and Garden
Excellent experiences
Excellent service all round shopping with this company. They went above and beyond for what I wanted to achieve from my purchase of a pergula and accessories.
Excellent experiences of having an extremely large and heavy item delivered. Jason was friendly, polite and nothing was too much trouble for him

Antwort von Cambridge Home and Garden
Horrendous service.. Can't even get my money back
Literally the worst company in the world to deal with. Sent me the wrong garden furniture which was also damaged, missing cushions and the wrong table. Then sent a replacement set which was even more damaged with missing cushions and the same wrong table again (despite me bullet pointing what was wrong and missing from the first order).
Promised they would then send replacements, which they claim got "lost" by DPD who said they never even collected the delivery from their warehouse.
Later admitted they didn't ever have it in stock all along. Unbelievable.
Even their own delivery guys (came 3 times to delivery and collect) said the company was an embarrassment and forever getting orders and delivery wrong.
One month later they cannot get me the furniture and will take 20 months for a new set. Requested a full refund and compensation. 7 days later, still no money and now the credit card company are chasing them for the debt owed.
Their "compensation" was a 10% voucher... As if I would ever consider using them for anything again. Couldn't organise a drinking session in a brewery. Total embarrassment of a company 🤬🤬
If I could give zero stars, I would. Do not use this company if you actually expect to get the correct order and in good condition.

Antwort von Cambridge Home and Garden
Exceptional
Exceptional, stand out delivery service. The staff (Jason and colleague) were incredibly professional, punctual and respectful. And the product arrived without damage and exactly as described. Thrilled all round. Thank you.

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Defo was great
Defo was great, followed instructions on where to leave the item and built it quickly.

Antwort von Cambridge Home and Garden
Delivery was fantastic
Delivery was fantastic, the two lads led by Defo made sure that everything was perfect before they left and were in great spirits on one of the hottest days of the year. Thanks so much!

Antwort von Cambridge Home and Garden
Service with a smile
Guys delivered on time and kept us informed about their progress.
Once here, they were happy to deliver to back garden and laid out the boxes in the correct order we would be using them.
Great experience!

Antwort von Cambridge Home and Garden
Excellent experience with several orders
I’ve bought a large corner sofa set and parasol from CHG over several orders this summer. Very impressed with the service and delivery team. ‘Defo’ the delivery man was extremely friendly and helpful.

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Job Done.
The guys were polite, friendly and efficient. Placing the heavy product precisely where requested.

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Very helpful guys that were very…
Very helpful guys that were very flexible with delivery

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Great service
From order to delivery was very fast.
The delivery chaps were very helpful, polite and accommodating. Great service.

Antwort von Cambridge Home and Garden
Big thank you to Jason and his…
Big thank you to Jason and his colleague for the delivery in the super heat of the summer!

Antwort von Cambridge Home and Garden
Efficient delivery, thanks!
Thanks (Jason) for the delivery of the pergola, heavy lifting! 💪 looking forward to using it soon

Antwort von Cambridge Home and Garden
Excellent product, service and delivery
We purchased a Norfolk Collection garden corner set and cushions. In store staff were helpful and courteous, and delivery was made next business day to our home.
Jason and his colleague carried all of the heavy boxes into the garden and placed them exactly where we asked.
Couldn't fault the product or the service. Highly recommend.

Antwort von Cambridge Home and Garden
CHG are superb - actually listen to what the customer wants
I enquired several times before purchasing receiving excellent advice and information from Emily and Chris.
I can honestly say CGH is an excellent company giving excellent service from order to delivery. The delivery team, Jason and his colleague, off-loaded my pergola in the location I wanted without any fuss and both were most courteous and helpful.

Antwort von Cambridge Home and Garden
They were very friendly on a very hot…
They were very friendly on a very hot afternoon. Very helpful as they place on to the patio area 😊

Antwort von Cambridge Home and Garden
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