Cambridge Home and Garden Bewertungen 

2'268
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Second time I’ve ordered from Cambridge Home & Garden. Excellent service both times, with clear communication on delivery times and text updates. Jason & Chris on the delivery team brought the furnitu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Was kept very well informed of delivery times. Jason & Chris delivered garden bench very efficiently in spite of needing to park on the road opposite a school at school collection time when traffic co... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Long conversations on the phone sorted out the right Guardtex covers for our garden furniture. A problem with one of the covers delivered being the wrong one, is the only reason that this isn't five... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great quality outdoor metal bin storage. Have never ordered from CHG before, but wouldn’t hesitate to order from them again. Quick delivery and great quality product- what more could you ask for!

Unternehmensdetails

  1. Gartenmöbelgeschäft
  2. auch in
  3. Fachgeschäft für Grillgeräte
  4. Gartencenter
  5. Geschäft für Gartenmöbel
  6. Grillplatz
  7. Möbelgeschäft

Vom Unternehmen geschrieben

We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

2268 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(2'268)

399 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Having looked around for a good price…

Having looked around for a good price for a Kettler Foxley 6 seat dining set Cambridge Home and Garden price was the best we found. From the point of ordering to delivery we were kept updated as to when the furniture would arrive. Within 3 working days the furniture was delivered and is stunning. Great experience, thank you

29. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!

We look very much forward to seeing you again
Take Care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Super delivery team

Jason made delivery of my parasol very easy. Thank you so much!

30. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!

We look very much forward to seeing you again
Take Care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Polite and professional staff

Friendly, knowledgeable staff in store. Attentive without any pressured sale.
Jason and his colleague delivered the item and were happy to carry it to exactly where I asked. Polite and professional 🙌🏻

29. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!

We look very much forward to seeing you again
Take Care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Excellent!

Easy to order online. Good communication and prompt delivery. Phone and f2f experience excellent.

29. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!

We look very much forward to seeing you again
Take Care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Excellent experiences

Excellent service all round shopping with this company. They went above and beyond for what I wanted to achieve from my purchase of a pergula and accessories.
Excellent experiences of having an extremely large and heavy item delivered. Jason was friendly, polite and nothing was too much trouble for him

13. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 1 von 5 Sternen

Horrendous service.. Can't even get my money back

Literally the worst company in the world to deal with. Sent me the wrong garden furniture which was also damaged, missing cushions and the wrong table. Then sent a replacement set which was even more damaged with missing cushions and the same wrong table again (despite me bullet pointing what was wrong and missing from the first order).
Promised they would then send replacements, which they claim got "lost" by DPD who said they never even collected the delivery from their warehouse.
Later admitted they didn't ever have it in stock all along. Unbelievable.
Even their own delivery guys (came 3 times to delivery and collect) said the company was an embarrassment and forever getting orders and delivery wrong.
One month later they cannot get me the furniture and will take 20 months for a new set. Requested a full refund and compensation. 7 days later, still no money and now the credit card company are chasing them for the debt owed.
Their "compensation" was a 10% voucher... As if I would ever consider using them for anything again. Couldn't organise a drinking session in a brewery. Total embarrassment of a company 🤬🤬
If I could give zero stars, I would. Do not use this company if you actually expect to get the correct order and in good condition.

20. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

We are sincerely sorry to read about your experience. It is never our intention to deliver damaged or incomplete furniture, and this is certainly not the level of service we pride ourselves on. We apologise for the frustration and disappointment this caused.

Whilst we do not believe our delivery driver would have made the comments attributed to them, we take your feedback very seriously. We are reviewing your experience internally and will learn from any failures to help ensure situations like this do not happen again.

We would also like to clarify a few points. We advised that we could order a replacement set with an estimated lead time of up to 16 weeks, not 20 months. In addition, we processed your full refund before collecting the furniture. Although refunds are typically received instantly, we did advise that, depending on your card provider, it can take up to 10 working days for the funds to appear in your account.

We appreciate that this does not change the inconvenience you experienced, and we are genuinely sorry that we did not meet the standards you rightly expected from us. We value your feedback and will use it to improve our service going forward.

Bewertet mit 5 von 5 Sternen

Exceptional

Exceptional, stand out delivery service. The staff (Jason and colleague) were incredibly professional, punctual and respectful. And the product arrived without damage and exactly as described. Thrilled all round. Thank you.

25. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Defo was great

Defo was great, followed instructions on where to leave the item and built it quickly.

27. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Delivery was fantastic

Delivery was fantastic, the two lads led by Defo made sure that everything was perfect before they left and were in great spirits on one of the hottest days of the year. Thanks so much!

26. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Service with a smile

Guys delivered on time and kept us informed about their progress.
Once here, they were happy to deliver to back garden and laid out the boxes in the correct order we would be using them.
Great experience!

26. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Excellent experience with several orders

I’ve bought a large corner sofa set and parasol from CHG over several orders this summer. Very impressed with the service and delivery team. ‘Defo’ the delivery man was extremely friendly and helpful.

26. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 4 von 5 Sternen

Job Done.

The guys were polite, friendly and efficient. Placing the heavy product precisely where requested.

25. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 4 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Very helpful guys that were very…

Very helpful guys that were very flexible with delivery

24. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good morning,

Many thanks for your 5 Star review! We are very pleased you were happy with our service!

We look forward to seeing you again soon
Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Thanks Jason

23. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Great service

From order to delivery was very fast.
The delivery chaps were very helpful, polite and accommodating. Great service.

23. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Big thank you to Jason and his…

Big thank you to Jason and his colleague for the delivery in the super heat of the summer!

1. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Efficient delivery, thanks!

Thanks (Jason) for the delivery of the pergola, heavy lifting! 💪 looking forward to using it soon

19. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

Excellent product, service and delivery

We purchased a Norfolk Collection garden corner set and cushions. In store staff were helpful and courteous, and delivery was made next business day to our home.

Jason and his colleague carried all of the heavy boxes into the garden and placed them exactly where we asked.

Couldn't fault the product or the service. Highly recommend.

15. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

CHG are superb - actually listen to what the customer wants

I enquired several times before purchasing receiving excellent advice and information from Emily and Chris.
I can honestly say CGH is an excellent company giving excellent service from order to delivery. The delivery team, Jason and his colleague, off-loaded my pergola in the location I wanted without any fuss and both were most courteous and helpful.

19. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

Bewertet mit 5 von 5 Sternen

They were very friendly on a very hot…

They were very friendly on a very hot afternoon. Very helpful as they place on to the patio area 😊

19. Juni 2026
Bewertung ohne vorherige Einladung
Cambridge Home and Garden-Logo

Antwort von Cambridge Home and Garden

Good afternoon,

Thank you very much for your 5 Star review! We are very pleased you were happy with our service!

Take care
CHG Customer Services

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