Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Mehr ansehen
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Mehr ansehen
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kosmetikbedarf
- Kosmetikproduktanbieter
- Fachhandel für Haarpflegeprodukte
- Laden für Gesundheits- und Kosmetikprodukte
Informationen, die aus verschiedenen externen Quellen stammen
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Kontaktinformationen
Vereinigtes Königreich
- 03300 883765
- help@calissa.com
- www.calissa.com
3.1
Akzeptabel
479 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was very happy with my purchase
Was very happy with my purchase, I got exactly what I order
11. März 2021
I'm very pleased with the product
I'm very pleased with the product. Unfortunately it did take a long time getting here. I'm guessing the delay was due to Brexit.
Otherwise I'm very happy with your service.
8. März 2021
The item I ordered was delivered…
The item I ordered was delivered promptly and is exactly as described on the website. It is also of excellent quality. Very satisfactory.
4. März 2021
Quick service
4. März 2021
very good quality
4. März 2021
First time ordering from Calissa and…
First time ordering from Calissa and very impressed by their customer service already. The first shipment never arrived and Calissa shipped another one quickly after for free.
26. Februar 2021
Great prices, great service!
Always buy my skin care products from this website. Great affordable prices and prompt delivery to Australia! Even during covid. Highly recommend!
25. Februar 2021
I love the brushes they are great
19. Februar 2021
need some assistance
Can someone from the calissa customer service team reach out and help me ! i placed an order over a month ago and absolutely no tracking updates have been made. i don’t know if i will be getting my order or if i got scammed. please help. edit : customer service has been helping so far, thank you
16. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Calissa
UPDATE:
Hi Biso,
I just found your email, your order was placed and dispatched on the 5th of Feb which was just under a couple of weeks ago from today (17/02/2021).
I can confirm that your order was dispatched on the 5th of Feb with our Standard Delivery, which is not tracked.
We offer customers a choice of three shipping methods: Standard, Tracked and Express.
The standard international delivery usually arrives in about 5 -15 working days. The express delivery is carried by FedEx with an estimated time arrival of 2 working days.
We are a UK based company so our delivery estimate for your order is from 12th of Feb to 26th of Feb.
If, for some reason, your order doesn’t arrive within these dates then please get in touch and we will be happy to find a solution.
I hope this helps and you get your order soon, if you have any other problems get in touch, we'd be happy to help.
Kind Regards,
David,
Customer Service.
========================================================
Hi Biso,
https://www.calissa.com/contact
This is our contact us page link above, I can't find your details via Trustpilot so I asked Trustpilot to ask you for more details so I can help find a solution, I hope that's okay.
Looking forward to hearing from you,
Kind regards,
David,
Customer Service.
US shopper
I live in Kansas, and I had never heard of this website before. Placed an order for some toothpaste and two weeks later it showed up in perfect condition. I don’t normally write reviews but I had doubts before my purchase and they were proved unfounded. Most definitely safe to shop here.
13. Februar 2021
I had been looking everywhere for a small long bristle brush
I had been looking everywhere for a longer bristled small brush to replace my old loved one that split into two parts. After making another purchase where the bristles were too short. I then found one on this website and received my brush very quickly. Website clear plenty of choice.
12. Februar 2021
Wonderful Company
Great, user friendly website. Post was joyously fast considering the pandemic. Received my product within a week to the United States.
12. Februar 2021
I still never received my brush
I still never received my brush. And what a stupid idea to pay for a tracking number!
11. Februar 2021
Antwort von Calissa
Hi Maroua Rachi,
I am sorry you haven't received your order.
I've sent you an email to try an resolve this situation for you, please get in contact soon.
Looking forward to hearing from you.
Kind Regards,
David.
Customer Service.
The prices are great
The prices are great, especially with the discount. Shipping did take about 3 weeks, but hopefully in the future it will be less. I definately will be ordering again with them.
11. Februar 2021
Prix incroyable
Prix incroyable. Expédition rapide et soignée. Parfait ! Je recommande.
11. Februar 2021
Good product but a little pricey
Good product, but a little pricey. This was a hard-to-find item in my searches, but it was the item that I wanted. It was also shipped in a decent fashion.
8. Februar 2021
Antwort von Calissa
Hi Will Murray,
Thank you for contacting us via TrustPilot,
According to our records you've only purchased a shampoo from us, we don't have any records of you purchasing anything electronic, also we haven't had any emails from yourself or sent any to you regarding a return.
However, we'd be happy to help you out, I've popped you an email to help resolve the issue.
If you could get back to us, we would be happy to resolve this problem as quickly as possible.
Looking forward to hearing from you,
David.
Customer Service
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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