Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My first purchase with Buy Brand Tools and it was a faultless experience I actually bought a Rubi Scraper Tile Grout Remover to re-grout my porcelaine patio. I was undecided at first as the tool is... Mehr ansehen
Great choice of tools,easy ordering process and prompt dispatch and delivery. I’m very pleased with effectiveness of both sharpeners which are easy to use and come with have a lifetime guarantee
Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-re... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Buy Brand Tools, we're dedicated to supplying professional tradespeople and serious DIYers with high-quality tools from the brands they know and trust. We specialise in tiling, construction and trade equipment, offering competitive prices, fast delivery and knowledgeable customer support. Our range includes leading manufacturers such as Rubi, Connell of Sheffield, Protimeter, Richter, Nedo, Genesis, Vogel, Bahco, Stabila and many more. Whether you're looking for tile cutters, diamond blades, suction lifters, precise measuring tools, personal protective equipment, levelling systems or specialist accessories, we carefully select products that deliver proven performance and reliability on site. As an authorised stockist for our brands, you can buy with confidence knowing you're receiving genuine products backed by full manufacturer warranties. We also work closely with our suppliers to bring customers the latest product innovations, exclusive promotions and excellent value across our ranges. Customer service is at the heart of everything we do. Our experienced team is always happy to help with product advice, technical questions and after-sales support, ensuring you choose the right tools for the job. We understand how important reliability is, so we aim to dispatch orders quickly and keep customers informed every step of the way. We're proud that many of our customers return to us time and again, and their feedback continues to help us improve. If you've shopped with Buy Brand Tools, we'd love to hear about your experience. Your Trustpilot review helps other customers buy with confidence and helps us continue providing the service and products that tradespeople across the UK rely on.
Free UK next day delivery on orders over £100 (+VAT)
Vom Unternehmen geschrieben
- Service you can trust!
- Order by 2.25pm (Monday-Friday) to recieve your order the next working day. Before 1pm and Saturday delivery also available.
Kontaktinformationen
9 Meadowbrook Park, S20 3PJ, Sheffield, Vereinigtes Königreich
- 0114 251 3535
- sales@buybrandtools.com
- www.buybrandtools.com
4.8
Hervorragend
5100 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
fast delivery
24. Februar 2025
Great quality tool bag
Great quality tool bag, promptly delivered and well packaged. Delighted.
11. Februar 2025
Paid for AM day delivery turned up…
Paid for AM day delivery turned up following day afternoon.
Items did not match
12. Februar 2025
Antwort von Buy Brand Tools
Hi Andy,
Thanks for your feedback.
DHL were unable to get your order to the Isle of Wight in time so was delivered the day after. Deliveries to the more remote parts of the UK are more susceptible for delays. I am very sorry for the delay and hassle this may have caused.
Thanks again for letting us know about the mis-matching items. As per my email, DMT have taken it upon themselves to update the handles and packaging to which, we were unaware of. Again, I apologise about this. We'll update the listings ASAP.
If you need anything else, or have any further feedback, please do let me know.
Thanks and kind regards,
Scott
Recommended without any reservation whatsoever
Super happy with my interactions with Buy Brand Tools. Scott, Customer Service Manager is efficient, professional, quick to respond and helped to sort things without any fuss or hassle which was really appreciated. Super fast delivery, ( even right before the Christmas festivities ) - based on this experience I recommend and would happily use again. Many thanks
20. Dezember 2024
Bewertung ohne vorherige Einladung
Excellent service all round.
31. Januar 2025
Nice trouble free and easy buy
Nice trouble free and easy buy. Good quality tool with very quick delivery.
5. Februar 2025
Comprehensive selection of products
Comprehensive selection of products, many cheaper than Amazon! Good updates on delivery, and product well packaged.
5. Februar 2025
Came on time
Came on time. I Got some levels and they were well packaged and safe. Shows they took care
21. Januar 2025
Excellent service
Good price, great communications and swift delivery: certainly worth 5 stars!
28. Januar 2025
Desk lamp
Very helpful in obtaining the right kind of lamp for my husband.
No long waits on the telephone and prompt in telephoning me back.
Excellent delivery service.Came the next day.
Good quality lamp, but need time to adjust to the light that is suitable for his needs
31. Januar 2025
Excellent service
Excellent service. I ordered a a damp meter and it arrived the next day! Will definitely use again
29. Januar 2025
Superb Customer Service Experience
I am giving 5 stars mainly because of my superb experience with Buy Brand Tools' Customer Service department.
There was a problem with the product that I had purchased but after I had spoken with Scott at Buy Brand Tools he resolved the issue very quickly and kept me informed at all stages.
Based on my experience I would feel very comfortable recommending Buy Brand Tools to anyone.
17. Januar 2025
Order was delivered quickly and arrived…
Order was delivered quickly and arrived well packaged. Would recommend.
22. Januar 2025
Good products and price but…
Good products and price but no response to my email enquiry and packing completely inadequate.
2. Dezember 2024
Antwort von Buy Brand Tools
Morning John, Thanks for your feedback. I'm sorry we didn't get back to your enquiry. Will discuss the matter with the person who packed your order. Again, sorry for the hassle caused. Thanks and kind regards, Scott
I can't knock the service from ordering…
I can't knock the service from ordering to delivery apart from I had to pay £7 postage because they had allowed enough, which I wasn't happy with, will think twice about using again,
11. Dezember 2024
Antwort von Buy Brand Tools
Morning Anthony, Thank you very much for your feedback. Your order should've been sent with DHL not Royal Mail. The person who packaged your order has put it in the wrong collection area. Royal Mail weren't paid because of this hence they've requested this from yourself. I'll be in touch directly to reimburse you this additional cost. Again, sorry about this. Thanks and kind regards, Scott
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