Our daughter absolutely loves nursery and is thriving at Busy Bees. She has settled in brilliantly and it’s so reassuring to know that she is happy and having fun. The communication is great includ... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
All staff members are very friendly, caring and trusting. Busy Bees is always clean, you can tell a lot of work goes into keeping the kitchen and play areas clean. The outdoor space is new and fun. My... Mehr ansehen
Didn’t explain extra funds. Trying to charge £600 more as they didn’t explain and threatening to take further action.
Unternehmen hat geantwortet
Good nursery. But children get lots of infections.
Unternehmen hat geantwortet
Unternehmensdetails
Über Busy Bees Nurseries - Busy Bees at Derby Heatherton
Vom Unternehmen geschrieben
Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Kontaktinformationen
Hollybrook Way, Littleover, DE23 3TZ, Derby, Vereinigtes Königreich
- 01332518888
2.9
Akzeptabel
5 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Didn’t explain extra funds
Didn’t explain extra funds. Trying to charge £600 more as they didn’t explain and threatening to take further action.
10. September 2026
Antwort von Busy Bees Nurseries - Busy Bees at Derby Heatherton
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees
Antwort von Busy Bees Nurseries - Busy Bees at Derby Heatherton
Dear Aimen Farhan, thank you for your review of Busy Bees Nursery at Derby Heatherton. Providing children with the best start in life is of paramount importance to Busy Bees. We really value your honest feedback. Best wishes, Busy Bees
Does not deserve even one star
Does not deserve even one star , I am a grandmother and at my age I have enough experience to call out bad care.
My granddaughter suffered neglect , abuse and the duty of care was just not there. A happy cheerful toddler who loved going to the nursery and playing with her little friends, suddenly changed. She became withdrawn and quiet. Picking her up from the nursery she was soiled, hungry and tearful and she was throwing terrible tantrums and suffering nightmares. At first we put it down to learning to regulate her emotions. But this gut feeling as a grandmother said it was something else, something was not right. Thankfully my granddaughter confided in me that one of her so called teachers was hurting her when she went to the toilet,I was shocked, quizzed how did she hurt you, she said she pinched and scratched her. Every bone in my body wanted to grab this monster by the neck. Hasten to add of course we moved my granddaughter to a safe caring environment. It will take time for my darling granddaughter to become her normal happy self. She has suffered abuse because a lazy unprofessional monster did not want to help her in the toilet. Parents be aware !
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Busy Bees Nurseries - Busy Bees at Derby Heatherton
Dear J Gill,
Thank you for taking the time to review the nursery.
Providing children with the best start in life is of paramount importance to Busy Bees. Following your review, we would be interested to hear more from you so that we can understand your concerns. Please email enrolments@busybees.com if you are happy to discuss in more detail. Best wishes, Busy Bees
A great place
All staff members are very friendly, caring and trusting. Busy Bees is always clean, you can tell a lot of work goes into keeping the kitchen and play areas clean. The outdoor space is new and fun. My daughter always enjoys her days at Busy Bees and likes her key workers.
19. August 2024
Fantastic experience so far :)
Our daughter absolutely loves nursery and is thriving at Busy Bees. She has settled in brilliantly and it’s so reassuring to know that she is happy and having fun.
The communication is great including a parents’ evening.
The staff are fantastic and always welcoming and friendly. Thank you!
9. Mai 2024
Antwort von Busy Bees Nurseries - Busy Bees at Derby Heatherton
Dear Sian, thank you for your review of Busy Bees at Derby Heatherton. Providing children with the best start in life is of paramount importance to Busy Bees. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. Best wishes, Busy Bees
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.