Brinsea Products Ltd Bewertungen 

22
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought the maxi ex24 about 12 months ago and it cost an absolutely stupid amount of money ($700) but I decided to buy it because I thought it would be quality! The aut water pump turned in the w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Hen automatic door opener is such great value , especially compared with similar products. So simple to install & the LED lights indicating open, shut or low battery is a bonus. An update on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My Brinsea eco mini 2 had temperatures thar fluctuated wildly between 97 f and 107 f. I always wanted one of your incubators since I got into raising chickens. The last two days have been a horrible... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cannot praise Brinsea high enough. Their products are well designed and well built and the ladies in the office (namely Juliette and Emily) sort out any problems, going above and beyond. During rece... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Großhandel für Agrarprodukte

Vom Unternehmen geschrieben

Brinsea Products Ltd manufacture a range of world leading egg incubators, bird breeding and poultry products in North Somerset in the UK. With over 50 distributors worldwide and more patents than all other egg incubator manufacturers combined Brinsea lead the way. Brinsea also manufacture TLC Intensive Care Units for small animals which are used by rescues and wildlife rehabilitators around the world. All products are made in Great Britain and come with a 3-year guarantee when registered online.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

22 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(22)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor quality. Cheaply made. Over priced

I bought the maxi ex24 about 12 months ago and it cost an absolutely stupid amount of money ($700) but I decided to buy it because I thought it would be quality!
The aut water pump turned in the wrong direction from the day I got it and now the automatic egg turner has just failed...
Absolutely avoid this product!
I looked on youtube and built a 300 egg incubator for $50…
Company is robbing people

28. Juni 2026
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your review. We are sorry to hear that you are disappointed with your incubator.

Having investigated your comments, we have been unable to find any record of you contacting either our UK or US technical support teams regarding these issues, and we also cannot find a registration for the free 3-year guarantee. Had we been made aware of the problem, we would have been very happy to investigate it for you.

We have discussed your comments with our technical team. The automatic water pump operating in reverse from new is not a fault we have encountered in the many thousands of these incubators we have manufactured and supported. We would therefore welcome the opportunity to examine the incubator and establish exactly what has happened.

If you would like us to investigate, please contact our technical support team with your incubator's serial number, together with a short video demonstrating the issues and a few photographs of the incubator. Once we have this information, we will be happy to assess the unit and advise on the most appropriate solution: support@brinsea.co.uk.

Brinsea has been designing and manufacturing incubators for over 50 years, and we take great pride in both the quality of our products and the support we provide to our customers. We would welcome the opportunity to resolve this matter for you.

Bewertet mit 5 von 5 Sternen

incubator and lamp

Had an incubator and lamp to hatch some (runner) ducklings the instructions are easy to follow and have a video and useful faq, really good result with 9 of the 11 eggs being hatched and the app makes controlling and monitoring really easy too

28. Mai 2026
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely review, we are so pleased to hear you are enjoying using your Connect incubator.

Bewertet mit 5 von 5 Sternen

Juliette was very helpful when I seeked…

Juliette was very helpful when I seeked help from a damaged door. Even though i ordered for my dad who lives far away from me Juliette was very helpful and understanding, after a little back and forth and then returning the door they could see was damaged and had another one sent out straight away.
Thank you again, great customer service.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovey 5* review, Michelle.

Bewertet mit 5 von 5 Sternen

Amazing customer service

As an animal charity we use incubators for many different animals and birds. So when an incubator was damaged through human error we needed to get it back up and running as soon as possible. The customer service are very helpful and gave amazing advice and sorted and dispatched new parts very fast and affordable. Would give 10 stars if I could

25. September 2025
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely review, Lee. Our team will be delighted to hear your feedback.

Bewertet mit 5 von 5 Sternen

Couldn't ask for better

Emailed for help in finding a spare part for a TLC incubator and had a speedy, very helpful and friendly reply from Juliette (customer services). Ordering the part was easy and quick, and Juliette continued updating me on progress. She also was able to send me instructions for fitting the part. Thank you very much.

23. September 2025
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely 5* review, Juliette is always happy to help!

Bewertet mit 1 von 5 Sternen

I received the Brinsea incubator and it…

I received the Brinsea incubator and it was faulty. I contacted Josh at customer services who advised that I needed to purchase a new power supply and mains despite my incubator being less than one year old and using the original items. I registered by product for the warranty straight away and despite this I was left out of pocket. I feel very disappointed with the incubator and the service as prior to buying my purchase I had heard very positive things which was not the case when I raised my concerns.

15. September 2025
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your feedback. After investigating your query, we found that the issue with your Maxi 24 Advance rebooting was due to the wrong power supply being used. The plug shown in the photos you sent us was for your Brinsea EcoGlow 1200 chick brooder, which does not provide enough power for the Maxi 24 Advance.

We sent you images and links for the correct PSU and power lead needed for your incubator. As confirmed from your pictures, the wrong lead was in use, which explains why the incubator had worked fine previously but not on this occasion.

We’re always happy to help resolve any technical queries and ensure you have the correct parts so your equipment can run smoothly.

Bewertet mit 1 von 5 Sternen

My Brinsea eco mini 2 had temperatures…

My Brinsea eco mini 2 had temperatures thar fluctuated wildly between 97 f and 107 f. I always wanted one of your incubators since I got into raising chickens. The last two days have been a horrible nightmare. Thankfully the store took it back. Yes I tried to adjust the temperature with the little screwdriver but it did nothing at all.

24. April 2025
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

We have flagged this review as it is actually a review for Brinsea USA, the customer has left the review for Brinsea UK. We are disappointed that the customer decided not transfer the review to the Brinsea USA Trustpilot account when we asked for it to be moved to the correct account. This is the reply that we left for her initially: We are so sorry to hear you had a problem with your incubator, this is a very rare occurrence. Please can you email: support@brinsea.co.uk with more details and we can investigate this further for you. Can you let us know your serial number and the dates that you contacted the Brinsea customer service team in USA for help and we will follow this up for you.

Bewertet mit 5 von 5 Sternen

Chicksafe Eco Automatic Chicken Door

Bought a Chicksafe Eco automatic chicken door. Excellent product and great service from Brinsea. Highly recommend this product and the company.

13. April 2024
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely 5* review.

Bewertet mit 5 von 5 Sternen

No better brand of incubator, great investment.

I started my incubating journey with a Brinsea Mini Eco and four years later I have just bought an Ova Easy 380 🙃
I cant rate these incubators highly enough, most I have bought second hand and if I have any niggles Brinsea go above and beyond to help and all spare parts are available online, the customer service is spot on and they really hold thier value second hand - as I have upgraded I have always got my money back on the model I sold - testament to the reputation of Brinsea.
The mini eco was a really nice intro model into incubating and is pretty fail-safe, however after that point I really love the automatic turning and humidity control.

4. März 2024
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely review, Amy. I will pass it on to our Customer Service department. We try to keep our products viable for as long as possible - we are still able to supply some spare parts for incubators that are over 30 years old!

Bewertet mit 5 von 5 Sternen

The Hen automatic door opener is such…

The Hen automatic door opener is such great value , especially compared with similar products.
So simple to install & the LED lights indicating open, shut or low battery is a bonus.
An update on the hen house door opener. Still working great protecting our girls & a year & a half has past now.

31. Januar 2024
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your five star review!

Bewertet mit 5 von 5 Sternen

We have two incubators a max11 advanced…

We have two incubators a max11 advanced and an ovation advanced . Absolutely thrilled yesterday to get a100% hatch of Grey silkies from the max11. Now what I need to know is are there any video to show us how to give both incubators a deep clean, easy to do the inside bits it’s getting rid of the fluff that collects in the lid that you can’t get too.

23. Juli 2023
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Hi Christine, great news about your 100% hatch! Unfortunately we don't have a video yet, but if you email us we can send you detailed cleaning instructions: sales@brinsea.co.uk

Bewertet mit 4 von 5 Sternen

Mystery Post-it Note

Brought what I thought and what was sold as, a new incubator from their website only to find a post-it note inside the incubator box reading "41/17073 - CLEANED - ReBoxed as New 17/5/23 Re"...

Delivery time was alright +1
Pro-active customer service +1

5. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Phenomenal company

Phenomenal company. Their products are second to none and when I had to cancel an order recently due to family illness they were so kind and helpful. Wouldn't use any other company for incubators. So pleased with them.

11. Mai 2023
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely 5 star review, we really appreciate it!

Bewertet mit 5 von 5 Sternen

as a long time poultry keeper I have…

as a long time poultry keeper I have considered the products I buy with years of experience and information passed from others. I bought both a Brinsea Maxi incubator and a brooder panel because they are made from years of experience in this sector, in Britain, from replaceable parts and with a backup service for knowledge second to none, wouldnt have chosen anything else.

11. Januar 2023
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your lovely review, we really appreciate it. We are proud to manufacture all of our products in sunny Weston-super-Mare, UK, and our products all come with at 3 year guarantee when registered online.

Bewertet mit 5 von 5 Sternen

10 Years with Brinsea

I got my first Brinsea (Mini Eco Adv) 10 years ago and have had great success since and it is still working well. Last year I got an additional incubator an Ovation 56. I have had fantastic results with it also. I have tried a number of incubators in the past but none even remotely compare to my Brinsea's. I would not go with any other incubator brand.

26. Februar 2022
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your great review!

Bewertet mit 5 von 5 Sternen

just love this i use it all the time

this was my very first incubator Mini 11Eco Incubator but i really loved hatching my own and this was to small although i still use it for letting my quail dry out.

Next i bought an Octagon eco which was great but i wasnt always arould or sometimes forgot to turn the eggs but its now become my little nursery for newly hatched seramas and call ducks.

I now am using 2 Ovation 28 Eco Incubator which are wonderful so easy to use and keep. even when i accidently lost one power cable i was able to buy a replacement from Brinsea.

I love my Ovaview and Ovascope which lets me see which are fertile and how they are coming on.

as well as my 3 adjustable eco glow brooders as im always afraid of those heat bulbs.

My Brinsea products are fantastic , i did start wit with a cheap chinese incubater 1st time it broke half way through and i lost 72 eggs. I would advise on never using these they are worthless.

Stick to Brinsea and you will have a great time hatching

28. Januar 2022
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your great review! It's good to hear that you have used so many of our products.

Bewertet mit 5 von 5 Sternen

Brinsea TLC incubators

We are a wild bird hospital and incubators are an essential part of our care for sick injured and orphaned birds. We have never found any to be better than Brinsea and have 3 different sizes for all shapes and sizes of birds. Highly recommend them and their customer service is excellent

27. Januar 2022
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your great review! We are pleased that our TLC incubators are playing a small part in the fantastic work that you do.

Bewertet mit 5 von 5 Sternen

Bought an egg candler and eco glow 600…

Bought an egg candler and eco glow 600 brooder for my son and both are great. My son (7) spend days checking his chicken eggs and was able to ID fertile ones quickly. The chick brooder was quick and easy to set up and the birds never seemed too hot. Great stuff

27. Januar 2022
Bewertung ohne vorherige Einladung
Brinsea Products Ltd-Logo

Antwort von Brinsea Products Ltd

Thank you for your great review!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr